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Published online by Cambridge University Press: 13 January 2022
Addresses how market issues shape what online sites exist and what they become. This is particularly relevant for how sites manage inappropriate content and bad behavior. What kind of behavior management takes place depends on what a site can afford. Today’s commercial sites can’t deliver what is healthy for people or for society, because making key decisions steered by the profit motive doesn’t magically make the right thing happen. We need more public investment in non-profit platforms driven by values.
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