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Chapter 2 - The Effectiveness–Inclusion Framework

Published online by Cambridge University Press:  31 March 2022

Sergio G. Lazzarini
Sergio G. Lazzarini
Affiliation:
Insper Institute of Education and Research (Brazil)
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Summary

This chapter explains the concepts of effectiveness and inclusion as key determinants of the successful performance of public services. Effectiveness is assessed in terms of social benefits (as a function of service “quality”) relative to costs, while the assessment of inclusion observes whether disadvantaged populations have access to quality services. Alternative methods to compare policy options are presented: utilitarianism (the creation of social value whereby benefits must surpass service costs) and social contractualism (when inclusion is taken as a priority), with critical implications for the choice of private versus public delivery.

Keywords

cost-effectivenessinclusionjusticeutilitarianismsocial contract
Type
Chapter
Information
The Right Privatization
Why Private Firms in Public Initiatives Need Capable Governments
 , pp. 30 - 42
Publisher: Cambridge University Press
Print publication year: 2022

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