Skip to main content Accessibility help

We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Close this message to accept cookies or find out how to manage your cookie settings.

Close cookie message
×
Hostname: page-component-cd9895bd7-lnqnp Total loading time: 0 Render date: 2024-12-26T18:05:08.641Z Has data issue: false hasContentIssue false

References

Published online by Cambridge University Press:  07 December 2020

James L. Perry
James L. Perry
Affiliation:
Indiana University, Bloomington
Get access

Summary

A summary is not available for this content so a preview has been provided. Please use the Get access link above for information on how to access this content.
Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Chapter
Information
Managing Organizations to Sustain Passion for Public Service , pp. 267 - 305
Publisher: Cambridge University Press
Print publication year: 2020

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Abner, Gordon B., Kim, Sun Young, and Perry, James L.. 2017. “Building Evidence for Public Human Resource Management: Using Middle Range Theory to Link Theory and Data.” Review of Public Personnel Administration 37(2): 139–159.Google Scholar
Abner, Gordon, Morrison, Jenny Knowles, Perry, James L., and Valdez, Bill. 2019. Preparing the Next Generation of Federal Leaders: Agency-Based Leadership Development Programs. Washington, D.C.: IBM Center for the Business of Government.Google Scholar
Adams, Guy B., and Balfour, Danny L.. 2014. Unmasking Administrative Evil. 3rd ed. Armonk, NY: M.E. Sharpe.Google Scholar
Aguinis, Herman, and Kraiger, Kurt. 2009. “Benefits of Training and Development for Individuals and Teams, Organizations, and Society.” Annual Review of Psychology 60: 451–474.CrossRefGoogle ScholarPubMed
Alderfer, Clayton P. 1972. Existence, Relatedness, and Growth: Human Needs in Organizational Settings. New York, NY: Free Press.Google Scholar
Aliyev, Huseyn. 2014. “The Effects of the Saakashvili Era Reforms on Informal Practices in the Republic of Georgia.” Studies of Transition States and Societies 6(1): 19–33.Google Scholar
Allen, Tammy D., Eby, Lillian T., Poteet, Mark L., Lentz, Elizabeth, and Lima, Lizzette. 2004. “Career Benefits Associated with Mentoring for Protégés: A Meta-analysis.” Journal of Applied Psychology 89(1): 127–136.Google Scholar
Anderfuhren-Biget, Simon, Varone, Frédéric, and Giauque, David. 2014. “Policy Environment and Public Service Motivation.” Public Administration 92(4): 807–825.Google Scholar
Andersen, Lotte Bøgh, Bjørnholt, Bente, Bro, Louise Ladegaard, and Holm-Petersen, Christina. 2018. “Leadership and Motivation: A Qualitative Study of Transformational Leadership and Public Service Motivation.” International Review of Administrative Sciences 84(4): 675–691.CrossRefGoogle Scholar
Andersen, Lotte Bøgh, Eriksson, Tor, Kristensen, Nicolai, and Pedersen, Lene Holm. 2012. “Attracting Public Service Motivated Employees: How to Design Compensation Packages.” International Review of Administrative Sciences 78(4): 615–641.CrossRefGoogle Scholar
Andersen, Lotte Bøgh, Heinesen, Eskil, and Pedersen, Lene Holm. 2014. “How Does Public Service Motivation among Teachers Affect Student Performance in Schools?” Journal of Public Administration Research and Theory 24(3): 651–671.Google Scholar
Andersen, Lotte Bøgh, Pallesen, Thomas, and Salomonsen, Heidi Houlberg. 2013. “Doing Good for Others and/or for Society? The Relationships between Public Service Motivation, User Orientation and University Grading.” Scandinavian Journal of Public Administration 17(3): 23–44.Google Scholar
Anderson, Jon Lee. 2018. “The Diplomat Who Quit the Trump Administration.” The New Yorker, May 28. www.newyorker.com/magazine/2018/05/28/the-diplomat-who-quit-the-trump-administrationGoogle Scholar
Andreoni, James. 1990. “Impure Altruism and Donations to Public Goods: A Theory of Warm-Glow Giving.” Economic Journal 100(401): 464–477.Google Scholar
Andrews, Rhys. 2010. “Organizational Social Capital, Structure and Performance.” Human Relations 63: 583–608.CrossRefGoogle Scholar
Antonakis, John, Fenley, Marika, and Liechti, Sue. 2012. “Learning Charisma: Transform Yourself into the Person Others Want to Follow.” Harvard Business Review 90(6): 127–130, 147.Google Scholar
Arieli, Sharon, Grant, Adam M., and Sagiv, Lilach. 2014. “Convincing Yourself to Care about Others: An Intervention for Enhancing Benevolence Values.” Journal of Personality 82(1): 15–24.CrossRefGoogle ScholarPubMed
Arnold, Edwin W., and Scott, Clyde J.. 2002. “Does Broad Banding Improve Pay System Effectiveness?” Southern Business Review 27(2): 1–8.Google Scholar
Aronson, Elliot. 1999. “The Power of Self-persuasion.” American Psychologist 54(11): 875–884.Google Scholar
Arrington, Karen Quinnelly. 2008. “What Social Workers Make.” Alabama State Board of Social Work Examiners Semi-Annual Newsletter, January.Google Scholar
Ashforth, Blake E., and Kreiner, Glen E. 1999. “‘How Can You Do It?’: Dirty Work and the Challenge of Constructing a Positive Identity.” Academy of Management Review 24(3): 413–434.Google Scholar
Ashraf, Nava, Bandiera, Oriana, and Jack, Kelsey B.. 2014. “No Margin, No Mission? A Field Experiment on Incentives for Public Service Delivery.” Journal of Public Economics 120(C): 1–17.Google Scholar
Ashraf, Nava, Bandiera, Oriana, and Lee, Scott S.. 2014. “Awards Unbundled: Evidence from a Natural Field Experiment.” Journal of Economic Behavior & Organization 100(C): 44–63.Google Scholar
Asseburg, Julia. 2018. “Work-Family Conflict in the Public Sector: The Impact of Public Service Motivation and Job Crafting.” Kiel, Hamburg: ZBW – Leibniz Information Centre for Economics. http://hdl.handle.net/10419/183185Google Scholar
Asseburg, Julia, Hattke, Judith, Hensel, David, Homberg, Fabian, and Vogel, Rick. 2020. “The Tacit Dimension of Public Sector Attraction in Multi-Incentive Settings.” Journal of Public Administration Research and Theory 30(1): 41–59.Google Scholar
Asseburg, Julia, Homberg, Fabian, and Vogel, Rick. 2018. “Recruitment Messaging, Environmental Fit and Public Service Motivation: Experimental Evidence on Intentions to Apply for Public Sector Jobs.” International Journal of Public Sector Management 31(6): 689–709.Google Scholar
Avolio, Bruce J., and Gardner, William L.. 2005. “Authentic Leadership Development: Getting to the Root of Positive Forms of Leadership.” The Leadership Quarterly 16(3): 315–338.Google Scholar
Baimenov, Alikhan, and Janenova, Saltanat. 2019. “The Emergence of a New Model? Trajectories of Civil Service Development in the Former Soviet Union Countries.” In Public Service Excellence in the 21st Century, edited by Alikhan, Baimenov and Panos, Liverakos, 105–143. Singapore: Palgrave Macmillan.Google Scholar
Baimenov, Alikhan, and Liverakos, Panos, eds. 2019. Public Service Excellence in the 21st Century. Singapore: Palgrave Macmillan.Google Scholar
Bakker, Arnold B. 2015. “A Job Demands–Resources Approach to Public Service Motivation.” Public Administration Review 75(5): 723–732.CrossRefGoogle Scholar
Bandura, Albert. 1977. Social Learning Theory. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
1986. Social Foundations of Thought and Action: A Social Cognitive Theory. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Banerjee, Abhijit V., Chattopadhyay, Raghabendra, Duflo, Esther, Keniston, Daniel, and Singh, Nina. 2014. “Can Institutions Be Reformed from Within? Evidence from a Randomized Experiment with the Rajasthan Police.” NBER Working Paper 17912. Cambridge, MA: National Bureau of Economic Research.Google Scholar
Banerjee, Ritwik, Baul, Tushi, and Rosenblat, Tanya. 2015. “On Self-selection of the Corrupt into the Public Sector.” Economics Letters 127: 43–46.Google Scholar
Banuri, Sheheryar, and Keefer, Philip. 2015. “Was Weber Right? The Effects of Pay for Ability and Pay for Performance on Pro-Social Motivation, Ability and Effort in the Public Sector.” Policy Research Working Paper 7261. Washington, D.C.: The World Bank. https://openknowledge.worldbank.org/handle/10986/21993Google Scholar
2016. “Pro-social Motivation, Effort and the Call to Public Service.” European Economic Review 83: 139–164.Google Scholar
Bardill, John E. 2000. “Towards a Culture of Good Governance: The Presidential Review Commission and Public Service Reform in South Africa.” Public Administration and Development 20: 103–117.Google Scholar
Barfort, Sebastian, Harmon, Nikolaj A., Hjorth, Frederik G., and Olsen, Asmus Leth. 2019. “Sustaining Honesty in Public Service: The Role of Selection.” American Economic Journal: Economic Policy 11(4): 96–123.Google Scholar
Barley, Stephen R., and Kunda, Gideon. 1992. “Design and Devotion: Surges of Rational and Normative Ideologies of Control in Managerial Discourse.” Administrative Science Quarterly 37(3): 363–399.Google Scholar
Barnard, Chester I. 1938. The Functions of the Executive. Cambridge, MA: Harvard University Press.Google Scholar
Bartol, Kathryn M., Liu, Wei, Zeng, Xiangquan, and Wu, Kelu. 2009. “Social Exchange and Knowledge Sharing among Knowledge Workers: The Moderating Role of Perceived Job Security.” Management and Organization Review 5(2): 223–240.CrossRefGoogle Scholar
Bass, Bernard M. 1990. “From Transactional to Transformational Leadership: Learning to Share the Vision.” Organizational Dynamics 18(3): 19–31.Google Scholar
Bateman, Thomas S., and Barry, Bruce. 2012. “Masters of the Long Haul: Pursuing Long-Term Work Goals.” Journal of Organizational Behavior 33: 984–1006.Google Scholar
Batson, C. Daniel. 1994. “Why Act for the Public Good? Four Answers.” Personality and Social Psychology Bulletin 20(5): 603–610.Google Scholar
Batson, C. Daniel, Klein, Tricia, Highberger, Lori, and Shaw, Laura. 1995. “Immorality from Empathy-induced Altruism: When Compassion and Justice Conflict.” Journal of Personality and Social Psychology 68(6): 1042–1054.Google Scholar
Batson, C. Daniel, and Shaw, Laura L.. 1991. “Evidence for Altruism: Toward a Pluralism of Prosocial Motives.” Psychological Inquiry 2(2): 107–122.CrossRefGoogle Scholar
Bauer, Talya N. 2010. Onboarding New Employees: Maximizing Success. Washington, D.C.: Society for Human Resource Management Foundation. www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Onboarding-New-Employees.pdfGoogle Scholar
Bekke, Hans A. G. M., Perry, James L., and Toonen, Theo A. J.. 1996. “Conclusion: Assessment of Progress and a Research Agenda.” In Civil Service Systems in Comparative Perspective, edited by Bekke, Hans A. G. M., Perry, James L., and Toonen, Theo A. J., 318–332. Bloomington, IN: Indiana University Press.Google Scholar
Bellé, Nicola. 2013. “Experimental Evidence on the Relationship between Public Service Motivation and Job Performance.” Public Administration Review 73(1): 143–153.Google Scholar
2014. “Leading to Make a Difference: A Field Experiment on the Performance Effects of Transformational Leadership, Perceived Social Impact, and Public Service Motivation.” Journal of Public Administration Research and Theory 24(1): 109–136.Google Scholar
Bellé, Nicola, and Cantarelli, Paola. 2015. “Monetary Incentives, Motivation, and Job Effort in the Public Sector: An Experimental Study with Italian Government Executives.” Review of Public Personnel Administration 35(2): 99–123.Google Scholar
Berg, Justin M., Dutton, Jane E., and Wrzesniewski, Amy. 2008. “What Is Job Crafting and Why Does It Matter?” In Theory-to-Practice Briefing. Ann Arbor, MI: Ross School of Business, University of Michigan. http://positiveorgs.bus.umich.edu/wp-content/uploads/What-is-Job-Crafting-and-Why-Does-it-Matter1.pdfGoogle Scholar
2013. “Job Crafting and Meaningful Work.” In Purpose and Meaning in the Workplace, edited by Dik, Bryan J., Byrne, Zinta S., and Steger, Michael F., 81–104. Washington, D.C.: American Psychological Association.Google Scholar
Berinato, Scott. 2010. “You Have to Lead from Everywhere.” Harvard Business Review 11: 76–79.Google Scholar
Bertelli, Anthony M. 2006. “Motivation Crowding and the Federal Civil Servant: Evidence from the U.S. Internal Revenue Service.” International Public Management Journal 9(1): 3–23.Google Scholar
Bevir, Mark. 2011. “Public Administration as Storytelling.” Public Administration 89(1): 183–195.Google Scholar
Bierhoff, Hans Werner. 2002. Prosocial Behaviour. London: Psychology Press.Google Scholar
Biggs, Andrew G., and Richwine, Jason. 2012. “Finding Answers to the Public Compensation Question.” Public Administration Review 72(5): 780–781.Google Scholar
2014. Overpaid or Underpaid? A State-by-State Ranking of Public-Employee Compensation. AEI Economic Policy Working Paper 2014-04. Washington, D.C.: American Enterprise Institute.Google Scholar
Block, Stephen R., and Rosenberg, Steven. 2002. “Toward an Understanding of Founder's Syndrome: An Assessment of Power and Privilege among Founders of Nonprofit Organizations.” Nonprofit Management and Leadership 12: 353–368.CrossRefGoogle Scholar
Bolino, Mark C., and Grant, Adam M.. 2016. “The Bright Side of Being Prosocial at Work, and the Dark Side, Too: A Review and Agenda for Research on Other-Oriented Motives, Behavior, and Impact in Organizations.” The Academy of Management Annals 10: 599–670.Google Scholar
Bolino, Mark C., Turnley, William H., and Averett, Todd. 2003. “Going the Extra Mile: Cultivating and Managing Employee Citizenship Behavior.” Academy of Management Executive 17(3): 60–71.Google Scholar
Booz Allen Hamilton, . 2008. Getting On Board: A Model for Integrating and Engaging New Employees. Washington, D.C.: Partnership for Public Service. https://ourpublicservice.org/wp-content/uploads/2008/05/c04bbbb3d5c41dfdb39f779dbc8003da-1403634756.pdfGoogle Scholar
Borjas, George J. 2003. “Wage Structures and the Sorting of Workers into the Public Sector.” In For the People, Can We Fix Public Service?, edited by Donahue, John D. and Nye, Joseph S., Jr., 29–54. Washington, D.C.: The Brookings Institution.Google Scholar
Boruvka, Elise, and Perry, James L.. 2020. “Understanding Evolving Public Motivational Practices: An Institutional Analysis.” Governance 33(3): 565–584.Google Scholar
Boswell, Wendy R., and Boudreau, John W.. 2001. “How Leading Companies Create, Measure and Achieve Strategic Results through ‘Line of Sight’.” Management Decision 39(10): 851–860.Google Scholar
2002. “Separating the Developmental and Evaluative Performance Appraisal Uses.” Journal of Business and Psychology 16(3): 391–412.Google Scholar
Bottomley, Paul, Mostafa, Ahmed Mohammed Sayed, Gould-Williams, Julian Seymour, and León-Cázares, Filadelfo. 2016. “The Impact of Transformational Leadership on Organizational Citizenship Behaviours: The Contingent Role of Public Service Motivation.” British Journal of Management 27(2): 390–405.Google Scholar
Bowen, David E., Ledford, Gerald E., and Nathan, Barry R.. 1991. “Hiring for the Organization, Not the Job.” Academy of Management Executive 5(4): 35–51.Google Scholar
Boyte, Harry C., and Kari, Nancy N.. 1996. Building America: The Democratic Promise of Public Work. Philadelphia, PA: Temple University Press.Google Scholar
Bozeman, Barry, and Feeney, Mary K.. 2009a. “Public Management Mentoring: A Three-Tier Model.” Review of Public Personnel Administration 29(2): 134–157.CrossRefGoogle Scholar
2009b. “Public Management Mentoring: What Affects Outcomes?” Journal of Public Administration Research and Theory 19(2): 427–452.Google Scholar
Bozeman, Barry, and , Xuhong Su. 2015. “Public Service Motivation Concepts and Theory: A Critique.” Public Administration Review 75(5): 700–710.Google Scholar
Brans, Marleen, and Hondeghem, Annie. 2005. “Competency Frameworks in the Belgian Governments: Causes, Construction and Contents.” Public Administration 83(4): 823–837.Google Scholar
Breaugh, James A. 2009. “The Use of Biodata for Employee Selection: Past Research and Future Directions.” Human Resources Management Review 19(3): 219–231.Google Scholar
Breaugh, Jessica, Alfes, Kerstin, and Ritz, Adrian. 2019. “Strength in Numbers? Understanding the Effect of Collective PSM in Team Level Performance.” Working paper. Berlin: Hertie School of Government.Google Scholar
Breaugh, Jessica, Ritz, Adrian, and Alfes, Kerstin. 2018. “Work Motivation and Public Service Motivation: Disentangling Varieties of Motivation and Job Satisfaction.” Public Management Review, 20(10): 1423–1443.Google Scholar
Brehm, John O., and Gates, Scott. 1997. Working, Shirking, and Sabotage: Bureaucratic Response to a Democratic Public. Ann Arbor, MI: University of Michigan Press.Google Scholar
Brewer, Gene A. 2003. “Building Social Capital: Civic Attitudes and Behavior of Public Servants.” Journal of Public Administration Research and Theory 13(1): 5–25.Google Scholar
Brewer, Gene A., and Brewer, Gene A., Jr. 2011. “Parsing Public/Private Differences in Work Motivation and Performance: An Experimental Study.” Journal of Public Administration Research and Theory 21(suppl 3): i347–i362.CrossRefGoogle Scholar
Brewer, Gene A., and Kellough, J. Edward. 2016. “Administrative Values and Public Personnel Management: Reflections on Civil Service Reform.” Public Personnel Management 45(2): 171–189.Google Scholar
Brewer, Gene A., and Selden, Sally Coleman. 1998. “Whistle Blowers in the Federal Civil Service: New Evidence of the Public Service Ethic.” Journal of Public Administration Research and Theory 8(3): 413–439.Google Scholar
Brief, Arthur P., and Motowidlo, Stephan J.. 1986. “Prosocial Organizational Behaviors.” Academy of Management Review 11(4): 710–725.Google Scholar
Bright, Leonard. 2007. “Does Person-Organization Fit Mediate the Relationship between Public Service Motivation and the Job Performance of Public Employees?” Review of Public Personnel Administration 27(4): 361–379.Google Scholar
2008. “Does Public Service Motivation Really Make a Difference on the Job Satisfaction and Turnover Intentions of Public Employees?” American Review of Public Administration 38(2): 149–166.CrossRefGoogle Scholar
2016. “Public Service Motivation and Socialization in Graduate Education.” Teaching Public Administration 34(3): 284–306.Google Scholar
Bromberg, Daniel E. and Charbonneau, Étienne. 2020. “Public Service Motivation, Personality, and the Hiring Decisions of Public Managers: An Experimental Study.” Public Personnel Management 49(2): 193–217.Google Scholar
Bronkhorst, Babette, Steijn, Bram, and Vermeeren, Brenda. 2015. “Transformational Leadership, Goal Setting, and Work Motivation: The Case of a Dutch Municipality.” Review of Public Personnel Administration 35(2): 124–145.CrossRefGoogle Scholar
Bryce, Andrew. 2018. “Finding Meaning through Work: Eudaimonic Well-Being and Job Type in the US and UK.” Working Papers 2018004. Department of Economics, The University of Sheffield.Google Scholar
Buchanan, Bruce, II. 1974. “Building Organizational Commitment: The Socialization of Managers in Work Organizations.” Administrative Science Quarterly 19(4): 533–546.Google Scholar
Buchanan, Bruce. 1975. “Red-Tape and the Service Ethic: Some Unexpected Differences Between Public and Private Managers.” Administration & Society 6(4): 423–444.Google Scholar
Bunderson, J. Stuart, and Thompson, Jeffery A.. 2009. “The Call of the Wild: Zookeepers, Callings, and the Double-Edged Sword of Deeply Meaningful Work.” Administrative Science Quarterly 54(1): 32–57.CrossRefGoogle Scholar
Burbano, Vanessa C. 2016. “Social Responsibility Messages and Worker Wage Requirements: Field Experimental Evidence from Online Labor Marketplaces.” Organization Science 27(4): 1010–1028.Google Scholar
Burgess, Simon, and Ratto, Marisa. 2003. “The Role of Incentives in the Public Sector: Issues and Evidence.” Oxford Review of Economic Policy 19(2): 285–300.Google Scholar
Burns, James MacGregor. 1978. Leadership. New York, NY: Harper Collins.Google Scholar
Cable, Daniel M., and Judge, Timothy A.. 1996. “Person–Organization Fit, Job Choice Decisions, and Organizational Entry.” Organizational Behavior and Human Decision Processes 67(3): 294–311.Google Scholar
Caillier, James Gerard. 2015. “Towards a Better Understanding of Public Service Motivation and Mission Valence in Public Agencies.” Public Management Review 17(9): 1217–1236.CrossRefGoogle Scholar
2017. “The Impact of High-Quality Workplace Relationships in Public Organizations.” Public Administration 95: 638–653.Google Scholar
Caldwell, David F., Chatman, Jennifer A., and O'Reilly, Charles. 1990. “Building Organizational Commitment: A Multifirm Study.” Journal of Occupational Psychology 63: 245–261.Google Scholar
Callen, Michael, Gulzar, Saad, Hasannain, Ali, Khan, Yasir, and Rezaee, Arman. 2015. “Personalities and Public Sector Performance: Evidence from a Health Experiment in Pakistan.” National Bureau of Economic Research Working Paper 21180. Cambridge, MA: National Bureau of Economic Research.Google Scholar
Cameron, Kim S. 2008. “Positively Deviant Organizational Performance and the Role of Leadership Values.” The Journal of Values-Based Leadership 1(1): 1–17. http://scholar.valpo.edu/jvbl/vol1/iss1/8Google Scholar
Cameron, Kim S., and Lavine, Marc. 2006. Making the Impossible Possible. San Francisco, CA: Berrett Koehler.Google Scholar
Cameron, Robert. 2009. “New Public Management Reforms in the South African Public Service: 1999–2009.” Journal of Public Administration 1(Special Issue): 910–942.Google Scholar
Carpenter, Daniel P. 2010. Reputation and Power: Organizational Image and Pharmaceutical Regulation in the FDA. Princeton, NJ: Princeton University Press.Google Scholar
Carpenter, Jacqueline, Doverspike, Dennis, and Miguel, Rosanna F.. 2012. “Public Service Motivation as a Predictor of Attraction to the Public Sector.” Journal of Vocational Behavior 80(2): 509–523.Google Scholar
Carr, Carlin. 2013. “Mentoring: The Key to Unlocking India's Demographic Dividend?” The Guardian. Friday, December 27, 2013. www.theguardian.com/global-development-professionals-network/2013/dec/27/india-youth-unemployment-mentoringGoogle Scholar
Carton, Andrew M. 2018. “‘I'm Not Mopping the Floors, I'm Putting a Man on the Moon’: How NASA Leaders Enhanced the Meaningfulness of Work by Changing the Meaning of Work.” Administrative Science Quarterly 63(2): 323–369.Google Scholar
Cassar, Lea, and Meier, Stephan. 2018. “Nonmonetary Incentives and the Implications of Work as a Source of Meaning.” Journal of Economic Perspectives 32(3): 215–238.Google Scholar
Cawley, Brian D., Keeping, Lisa M., and Levy, Paul E.. (1998). “Participation in the Performance Appraisal Process and Employee Reactions: A Meta-Analytic Review of Field Investigations.” Journal of Applied Psychology 83(4): 615–633.Google Scholar
Celani, Anthony, and Singh, Parbydyal. 2011. “Signaling Theory and Applicant Attraction Outcomes.” Personnel Review 40(2): 222–238.Google Scholar
Cerasoli, Christopher P., Nicklin, Jessica M., and Ford, Michael T.. 2014. “Intrinsic Motivation and Extrinsic Incentives Jointly Predict Performance: A 40-Year Meta-Analysis.” Psychological Bulletin 140(4): 980–1008.Google Scholar
Chatman, Jennifer A. 1991. “Matching People and Organizations, Selection and Socialization in Public Accounting Firms.” Administrative Science Quarterly 36(3): 459–484.Google Scholar
Chen, Chung-An and Bozeman, Barry. 2013. “Understanding Public and Nonprofit Managers' Motivation Through the Lens of Self-Determination Theory.” Public Management Review 15(4): 584–607.Google Scholar
Chen, Chung-An, Chen, Don-Yun, Liao, Zhou-Peng, and Kuo, Ming-Feng. 2019. “Winnowing Out High-psm Candidates: The Adverse Selection Effect of Competitive Public Service Exams.” International Public Management Journal. https://doi.org/10.1080/10967494.2019.1658663Google Scholar
Choi, Do Lim. 2004. “Public Service Motivation and Ethical Conduct.” International Review of Public Administration 8(2): 99–106.Google Scholar
Choi, Yujin, and Chung, Il Hwan. 2017. “Attraction-Selection and Socialization of Work Values: Evidence from Longitudinal Survey.” Public Personnel Management 46(1): 66–88.Google Scholar
Christensen, Robert K., Paarlberg, Laurie, and Perry, James L.. 2017. “Public Service Motivation Research: Lessons for Practice.” Public Administration Review 77(4): 529–542.Google Scholar
Christensen, Robert K., Whiting, Steven W., Im, Tobin, Rho, Eunju, Stritch, Justin M., and Park, Jungho. 2013. “Public Service Motivation, Task, and Non-Task Behavior: A Performance Appraisal Experiment with Korean MPA and MBA Students.” International Public Management Journal 16(1): 28–52.Google Scholar
Christensen, Robert K., and Wright, Bradley. 2011. “The Effects of Public Service Motivation on Job Choice Decisions: Disentangling the Contributions of Person–Organizational Fit and Person–Job Fit.” Journal of Public Administration Research and Theory 21(4): 723–743.Google Scholar
Chronus. 2019. “Top 10 Mentoring Program Best Practices.” https://chronus.com/blog/top-10-mentoring-program-best-practicesGoogle Scholar
Clements, Benedict, Gupta, Sanjeev, Tareq, Shamsuddin, and Karpowicz, Izabela. 2010. “Evaluating Government Employment and Compensation.” IMF Technical Notes and Manuals 10/15. Washington, D.C.: International Monetary Fund.Google Scholar
Clerkin, Richard M., and Coggburn, Jerrell D.. 2012. “The Dimensions of Public Service Motivation and Sector Work Preferences.” Review of Public Personnel Administration 32(3): 209–235.Google Scholar
Cohen, David K., and Murnane, Richard J.. 1985. The Merits of Merit Pay. Washington, D.C.: National Institute of Education.Google Scholar
Colby, Ann, and Damon, William. 1992. Some Do Care: Contemporary Lives of Moral Commitment. New York, NY: Free Press.Google Scholar
Combs, James, Liu, Younmei, Hall, Angela, and Ketchen, David. 2006. “How Much Do High-Performance Work Practices Matter? A Meta-Analysis of Their Effects on Organizational Performance.” Personnel Psychology 59: 501–528.Google Scholar
Commission on Evidence-Based Policymaking. 2017. The Promise of Evidence-based Policymaking. Washington, D.C.: Commission on Evidence-Based Policymaking. https://www.cep.gov/report/cep-final-report.pdfGoogle Scholar
Condrey, Steve E., Facer, Rex L., and Llorens, Jared J.. 2012. “Getting It Right: How and Why We Should Compare Federal and Private Sector Compensation.” Public Administration Review 72(5): 784–785.Google Scholar
Connelly, Brian L., Trevis Certo, S., Duane Ireland, R., and Reutzel, Christopher R.. 2011. “Signaling Theory: A Review and Assessment.” Journal of Management 37(1): 39–67.Google Scholar
Cooper-Thomas, Helena D., and Anderson, Neil. 2002. “Newcomer Adjustment: The Relationship Between Organizational Socialization Tactics, Information Acquisition and Attitudes.” Journal of Occupational and Organizational Psychology 75, 423–437.Google Scholar
Cooper-Thomas, Helena D., Van Vianen, Annalies, and Anderson, Neil. 2004. “Changes in Person-Organization Fit: The Impact of Socialization Tactics on Perceived and Actual P-O Fit.” European Journal of Work and Organizational Psychology 13(1): 52–78.Google Scholar
Crook, Richard C. 2010. “Rethinking Civil Service Reform in Africa: ‘Islands of Effectiveness’ and Organisational Commitment.” Commonwealth & Comparative Politics 48(4): 479–504.Google Scholar
Dahlström, Carl, and Lapuente, Victor. 2017. Organizing Leviathan: Politicians, Bureaucrats, and the Making of Good Government. Cambridge, UK: Cambridge University Press.Google Scholar
Dahlström, Carl, Lapuente, Victor, and Teorell, Jan. 2012. “The Merit of Meritocratization: Politics, Bureaucracy, and the Institutional Deterrents of Corruption.” Political Research Quarterly 65(3): 656–668.Google Scholar
Dal Bó, Ernesto, Finan, Frederico, and Rossi, Martín A.. 2013. “Strengthening State Capabilities: The Role of Financial Incentives in the Call to Public Service.” The Quarterly Journal of Economics 128(3): 1169–1218.Google Scholar
Danzer, Alexander M., and Dolton, Peter J.. 2011. “Total Reward in the UK in the Public and Private Sectors.” Discussion Paper No 5656. Bonn: Forschungsinstitut zur Zukunft der Arbeit (Institute for the Study of Labour).Google Scholar
Davis, Randall S. 2018. “The ‘Dark Side’ of the Public Workplace: Counterproductive Workplace Behavior and Environmental Negativity in Public Administration Research.” In Handbook of American Public Administration, edited by Stazyk, Edmund C. and Frederickson, H. George, 205–220. Cheltenham, UK: Edward Elgar.Google Scholar
Davis, Trenton J., and Gabris, Gerald T.. 2008. “Strategic Compensation Utilizing Efficiency Wages in the Public Sector to Achieve Desirable Organizational Outcomes.” Review of Public Personnel Administration 28: 327–348.Google Scholar
Deci, Edward L. 1971. “Effects of Externally Mediated Rewards on Intrinsic Motivation.” Journal of Personality and Social Psychology 18(1): 105–115.Google Scholar
Deci, Edward L., Koestner, Richard, and Ryan, Richard M.. 1999. “A Meta-Analytic Review of Experiments Examining the Effects of Extrinsic Rewards on Intrinsic Motivation.” Psychological Bulletin 125(6): 627–668.Google Scholar
Deci, Edward L., and Ryan, Richard M.. 1985. Intrinsic Motivation and Self-determination in Human Behavior. New York, NY: Plenum.Google Scholar
2000. “Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions.” Contemporary Educational Psychology 25: 54–67.Google Scholar
Deckop, John R., Mangel, Robert, and Cirka, Carol C.. 1999. “Getting More Than What You Pay For: Organizational Citizenship Behavior and Pay-for-Performance Plans.” Academy of Management Journal 42(4): 420–428.Google Scholar
De Dreu, Carsten K. W. 2006. “Rational Self-interest and Other Orientation in Organizational Behavior: A Critical Appraisal and Extension of Meglino and Korsgaard (2004).” Journal of Applied Psychology 91(6): 1245–1252.CrossRefGoogle ScholarPubMed
Denhardt, Janet V., and Denhardt, Robert B.. 2015. “The New Public Service Revisited.” Public Administration Review 75(5): 664–672.Google Scholar
Denhardt, Robert B. 1993. The Pursuit of Significance: Strategies for Managerial Success in Public Organizations. Belmont, CA: Wadsworth.Google Scholar
Department of Public Service and Administration. 1995. “White Paper on the Transformation of the Public Service, Notice 1227 of 1995.” South African Government Gazette No. 16838, Pretoria. www.dpsa.gov.za/dpsa2g/documents/acts&regulations/frameworks/white-papers/wpstoc.pdfGoogle Scholar
Deserranno, Erika. 2019. “Financial Incentives as Signals: Experimental Evidence from the Recruitment of Village Promoters in Uganda.” American Economic Journal: Applied Economics 11(1): 277–317.Google Scholar
Desimone, Laura M., Porter, Andrew C., Garet, Michael S., Yoon, Kwang Suk, and Birman, Beatrice F.. 2002. “Effects of Professional Development on Teacher's Instruction: Results from a Three-Year Longitudinal Study.” Education Evaluation and Policy Analysis 24: 81–112.Google Scholar
De Waal, Thomas. 2011. Georgia's Choices for Charting a Future in Uncertain Times. Washington, D.C.: Carnegie Endowment for International Peace.Google Scholar
Dickson, Matt, Postel-Vinay, Fabien, and Turon, Hélène. 2014. “The Lifetime Earnings Premium in the Public Sector: The View from Europe.” Labour Economics 31: 141–161.Google Scholar
DiIulio, John D., Jr. 1994. “Principled Agents: The Cultural Bases of Behavior in a Federal Government Bureaucracy.” Journal of Public Administration Research and Theory 4(3): 277–318.Google Scholar
Dik, Bryan J., and Duffy, Ryan D.. 2009. “Calling and Vocation at Work: Definitions and Prospects for Research and Practice.” The Counseling Psychologist 37(3): 424–450.Google Scholar
Dik, Bryan J., Duffy, Ryan D., and Eldridge, Brandy M.. 2009. “Calling and Vocation in Career Counseling: Recommendations for Promoting Meaningful Work.” Professional Psychology: Research and Practice 40(6): 625–632.Google Scholar
DiMaggio, Paul J., and Powell, Walter W.. 1983. “The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields.” American Sociological Review 48(2): 147–160.Google Scholar
Dur, Robert A. J., and van Lent, Max. 2019. “Socially Useless Jobs.” Industrial Relations 58: 3–16.Google Scholar
Dutton, Jane E., Dukerich, Janet M., and Harquail, Celia V.. 1994. “Organizational Images and Member Identification.” Administrative Science Quarterly 39(2): 239–263.Google Scholar
Earnest, David R., Allen, David G., and Landis, Ronald S.. 2011. “Mechanisms Linking Realistic Job Previews with Turnover: A Meta-Analytic Path Analysis.” Personnel Psychology 64(4): 865–897.Google Scholar
Eby, Lillian T., Allen, Tammy D., Evans, Sarah C., Ng, Thomas, and DuBois, David L.. 2008. “Does Mentoring Matter? A Multidisciplinary Meta-Analysis Comparing Mentored and Non-mentored Individuals.” Journal of Vocational Behavior 72(2): 254–267.Google Scholar
Ehrich, Lisa C., and Hansford, Brian C.. 2008. “Mentoring in the Public Sector.” Practical Experiences in Professional Education 11(1): 1–16.Google Scholar
Elliott, Robert H., and Peaton, Allen L.. 1994. “The Probationary Period in the Selection Process: A Survey of Its Use at the State Level.” Public Personnel Management 23(1): 47–59.Google Scholar
Esteve, Marc, and Schuster, Christian. 2019. Motivating Public Employees. Cambridge, UK: Cambridge University Press.Google Scholar
Esteve, Marc, Urbig, Diemo, van Witteloostuijn, Arjen, and Boyne, George. 2016. “Prosocial Behavior and Public Service Motivation.” Public Administration Review 76(1): 177–187.Google Scholar
Esteve, Marc, Van Witteloostuijn, Arjen, and Boyne, George. 2015. “The Effects of Public Service Motivation on Collaborative Behavior: Evidence from Three Experimental Games.” International Public Management Journal 8(2): 171–189.Google Scholar
Etzioni, Amitai. 1988. The Moral Dimension: Toward a New Economics. New York, NY: Free Press.Google Scholar
Feeley, John D. 2018. “Why I Can No Longer Serve This President.” The Washington Post, March 9. www.washingtonpost.com/opinions/why-i-could-no-longer-serve-this-president/2018/03/08/f444f086-225c-11e8-86f6-54bfff693d2b_story.htmlGoogle Scholar
Fehrler, Sebastian, and Kosfeld, Michael. 2014. “Pro-social Missions and Worker Motivation: An Experimental Study.” Journal of Economic Behavior and Organization 100(April): 99–110.Google Scholar
Feintzeig, Rachel. 2014. “U.S. Struggles to Draw Young, Savvy Staff.” Wall Street Journal, June 10.Google Scholar
Fernandez, Sergio. 2019. Representative Bureaucracy and Performance: Public Service Transformation in South Africa. Cham, Switzerland: Palgrave Macmillan.Google Scholar
Fernandez, Sergio, Cho, Yoon Jik, and Perry, James L.. 2010. “Exploring the Link between Integrated Leadership and Public Sector Performance.” The Leadership Quarterly 21(2): 308–323.Google Scholar
Fernandez, Sergio, and Rainey, Hal G.. 2006. “Managing Successful Organizational Change in the Public Sector.” Public Administration Review 66(2): 168–176.CrossRefGoogle Scholar
Ferraro, Fabrizio, Pfeffer, Jeffrey, and Sutton, Robert I.. 2005. “Economics Language and Assumptions: How Theories Can Become Self-fulfilling.” Academy of Management Review 30(1): 8–24.Google Scholar
Finan, Frederico, Olken, Benjamin A., and Pande, Rohini. 2017. “The Personnel Economics of the Developing State.” Handbook of Economic Field Experiments 2: 467–514.Google Scholar
Fine, Saul. 2010. “Cross-cultural Integrity Testing as a Marker of Regional Corruption Rates.” International Journal of Selection and Assessment 18(3): 251–259.Google Scholar
Finer, Herman. 1941. “Administrative Responsibility in Democratic Government.” Public Administration Review 1(4): 335–350.Google Scholar
Fischer, Claude S. 1975. “Toward a Subcultural Theory of Urbanism.” American Journal of Sociology 80(6): 1319–1341.Google Scholar
Fisher, Cynthia D. 1986. “Organizational Socialization: An Integrative Review.” Research in Personnel and Human Resource Management 4: 101–145.Google Scholar
Forde, Chris. 2001. “Temporary Arrangements: The Activities of Employment Agencies in the UK.” Work, Employment and Society 15(3): 631–644.Google Scholar
Francois, Patrick. 2000. “‘Public Service Motivation’ as an Argument for Government Provision.” Journal of Public Economics 78(3): 275–299.Google Scholar
Frank, Robert H. 1996. “What Price the Moral High Ground?” Southern Economic Journal 63(1): 1–17.Google Scholar
Frey, Bruno S. 1997. Not Just for the Money: An Economic Theory of Personal Motivation. Cheltenham, UK: Edward Elgar.Google Scholar
Frey, Bruno S., and Jegen, Reto. 2001. “Motivation Crowding Theory.” Journal of Economic Surveys 15(5): 589–611.Google Scholar
Frey, Bruno S., and Osterloh, Margit. 2005. “Yes, Managers Should Be Paid Like Bureaucrats.” Journal of Management Inquiry 14(1): 96–111.Google Scholar
Friedrich, Carl J. 1935. Responsible Government Service under the American Constitution. In Problems of the American Public Service, by Friedrich, Carl J. et al., Monograph no. 7. New York: McGraw-Hill.Google Scholar
Friel, Brian. 2008. “Intelligent Design: How Your Workplace Is Designed Can Have a Big Impact on How Things Get Done.” Government Executive, May 7. www.govexec.com/management/2008/05/intelligent-designk/26843/Google Scholar
Furnham, Adrian, Treglown, Luke, Hyde, Gillian, and Trickey, Geoff. 2016. “The Bright and Dark Side of Altruism: Demographic, Personality Traits, and Disorders Associated with Altruism.” Journal of Business Ethics 134(3): 359–368.Google Scholar
Gailmard, Sean, and Patty, John W.. 2007. “Slackers and Zealots: Civil Service, Policy Discretion, and Bureaucratic Expertise.” American Journal of Political Science 51(4): 873–889.Google Scholar
Gans-Morse, Jordan, Kalgin, Alexander, Klimenko, Andrei, Vorobyev, Dmitriy, and Yakovlev, Andrei. 2019. “A Tough Test of Generalizability: Does Public Service Motivation Predict Sectoral Career Preferences in Russia?” Paper presented at the Elevating Public Service Motivation Conference, Aspen Grove, UT, September 26–28.Google Scholar
2020. “Public Service Motivation as a Predictor of Corruption, Dishonesty, and Altruism.” Unpublished paper supported by the Equality Development and Globalization Studies (EDGS) program at Northwestern University and the Russian Academic Excellence Project “5-100.” Evanston, IL: Northwestern University.Google Scholar
Georgellis, Yannis, Iossa, Elisabetta, and Tabvuma, Vurain. 2011. “Crowding Out Intrinsic Motivation in the Public Sector.” Journal of Public Administration Research and Theory 21(3): 473–493.Google Scholar
Gerhart, Barry, and Rynes, Sara L.. 2003. Compensation: Theory, Evidence and Strategic Implications. Thousand Oaks, CA: Sage.Google Scholar
Ghosal, Sumantra. 2005. “Bad Management Theories Are Destroying Good Management Practices.” Academy of Management Learning and Education 4(1): 75–91.Google Scholar
Ghosh, Rajashi, and Reio, Thomas G., Jr. 2013. “Career Benefits Associated with Mentoring for Mentors: A Meta-Analysis.” Journal of Vocational Behavior 83(1): 106–116.Google Scholar
Giauque, David, Anderfuhren-Biget, Simon, and Varone, Frédéric. 2013. “HRM Practices, Intrinsic Motivators, and Organizational Performance in the Public Sector.” Public Personnel Management 42(2): 123–150.Google Scholar
Giauque, David, Ritz, Adrian, Varone, Frédéric, and Anderfuhren-Biget, Simon. 2012. “Resigned but Satisfied: The Negative Impact of Public Service Motivation and Red Tape on Work Satisfaction.” Public Administration 90(1): 175–193.Google Scholar
Goodsell, Charles T. 2004. The Case for Bureaucracy. 4th ed.. Washington, D.C.: CQ Press.Google Scholar
2011. Mission Mystique: Belief Systems in Public Agencies. Washington, D.C.: CQ Press.Google Scholar
Gould-Williams, Julian S., Mostafa, Ahmed Mohammed Sayed, and Bottomley, Paul. 2015. “Public Service Motivation and Employee Outcomes in the Egyptian Public Sector: Testing the Mediating Effect of Person–Organization Fit.” Journal of Public Administration Research and Theory 25(2): 597–622.Google Scholar
Govloop. 2017. Your Guide to Effective Onboarding in Government. www.govloop.com/resources/guide-effective-onboarding-government/Google Scholar
Graeber, David. 2013. “On the Phenomenon of Bullshit Jobs: A Work Rant.” Strike! Magazine 3: 1–6.Google Scholar
Grant, Adam M. 2007. “Relational Job Design and the Motivation to Make a Prosocial Difference.” Academy of Management Review 32(2): 393–417.Google Scholar
2008a. “Does Intrinsic Motivation Fuel the Prosocial Fire? Motivational Synergy in Predicting Persistence, Performance, and Productivity.” Journal of Applied Psychology 93(1): 48–58.Google Scholar
2008b. “Employees without a Cause: The Motivational Effects of Prosocial Impact in Public Service.” International Public Management Journal 11(1): 48–66.Google Scholar
2012. “Leading with Meaning: Beneficiary Contact, Prosocial Impact, and the Performance Effects of Transformational Leadership.” Academy of Management Journal 55(2): 458–476.Google Scholar
Grant, Adam M., and Berg, Justin M.. 2011. “Prosocial Motivation at Work: When, Why, and How Making a Difference Makes a Difference.” In The Oxford Handbook of Positive Organizational Scholarship, edited by Spreitzer, Gretchen M. and Cameron, Kim S., 28–44. New York, NY: Oxford University Press.Google Scholar
Grant, Adam M., Campbell, Elizabeth M., Chen, Grace, Cottone, Keenan, Lapedis, David, and Lee, Karen. 2007. “Impact and the Art of Motivation Maintenance: The Effects of Contact with Beneficiaries on Persistence Behavior.” Organizational Behavior and Human Decision Processes 103(1): 53–67.CrossRefGoogle Scholar
Grant, Adam M., and Gino, Francesca. 2010. “A Little Thanks Goes a Long Way: Explaining Why Gratitude Expressions Motivate Prosocial Behavior.” Journal of Personality and Social Psychology 98(6): 946–955.Google Scholar
Grant, Adam M., and Hofmann, David A.. 2011. “Outsourcing Inspiration: The Performance Effects of Ideological Messages from Leaders and Beneficiaries.” Organizational Behavior and Human Decision Processes 116(2): 173–187.Google Scholar
Grant, Adam M. and Parker, Sharon K.. 2009. “Redesigning Work Design Theories: The Rise of Relational and Proactive Perspectives.” Academy of Management Annals 3(1): 317–375.Google Scholar
Grant, Adam M., and Sumanth, John J.. 2009. “Mission Possible? The Performance of Prosocially Motivated Employees Depends on Manager Trustworthiness.” Journal of Applied Psychology 94(4): 927–944.Google Scholar
Greenleaf, Robert K. [1970] 2003. “The Servant as Leader.” In The Servant-Leader Within: A Transformative Path, edited by Beazley, Hamilton, Beggs, Julie, and Spears, Larry C., 31–74. Mahwah, NJ: Paulist Press.Google Scholar
Greenwald, Anthony G., and Lai, Calvin K.. 2020. “Implicit Social Cognition.” Annual Review of Psychology 71: 419–445.Google Scholar
Gregg, Paul, Grout, Paul A., Ratcliffe, Anita, Smith, Sarah, and Windmeijer, Frank. 2011. “How Important Is Pro-social Behaviour in the Delivery of Public Services?” Journal of Public Economics 95(7–8): 758–766.Google Scholar
Grindle, Merilee S. 1997. “Divergent Cultures? When Public Organizations Perform Well in Developing Countries.” World Development 25(4): 481–495.Google Scholar
Gross, Hellen P., Thaler, Julia, and Winter, Vera. 2019. “Integrating Public Service Motivation in the Job-Demands-Resources Model: An Empirical Analysis to Explain Employees’ Performance, Absenteeism, and Presenteeism.” International Public Management Journal 22(1): 176–206.Google Scholar
Hackman, J. Richard, and Oldham, Greg R.. 1976. “Motivation through the Design of Work: Test of a Theory.” Organizational Behavior and Human Performance 16(2): 250–279.Google Scholar
1980. Work Redesign. Reading, MA: Addison-Wesley.Google Scholar
Hackman, J. Richard, Oldham, Greg, Janson, Robert, and Purdy, Kenneth. “A New Strategy for Job Enrichment.” California Management Review 17(4): 57–71.Google Scholar
Hall, Douglas T., and Chandler, Dawn E.. 2005. “Psychological Success: When the Career Is a Calling.” Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior 26(2): 155–176.Google Scholar
Hamidullah, Madinah F., Van Ryzin, Gregg G., and Li, Huafang. 2016. “The Agreeable Bureaucrat: Personality and PSM.” International Journal of Public Sector Management 29(6): 582–595.Google Scholar
Hanna, Rema, and Wang, Shing-Yi. 2017. “Dishonesty and Selection into Public Service: Evidence from India.” American Economic Journal: Economic Policy 9(3): 262–290.Google Scholar
Harris, Michael M., and Schaubroeck, John. 1988. “A Meta-Analysis of Self-supervisor, Self-peer, and Peer-supervisor Ratings.” Personnel Psychology 41(1): 43–62.Google Scholar
Hasnain, Zahid, Manning, Nick, and Pierskalla, Jan Henryk. 2014. “The Promise of Performance Pay? Reasons for Caution in Policy Prescriptions in the Core Civil Service.” The World Bank Research Observer 29(2): 235–264.Google Scholar
Hatmaker, Deneen M. 2015. “Bringing Networks In: A Model of Organizational Socialization in the Public Sector.” Public Management Review 17(8): 1146–1164.Google Scholar
Hatmaker, Deneen M., and Park, Hyun Hee. 2014. “Who Are All These People? Longitudinal Changes in New Employee Social Networks within a State Agency.” The American Review of Public Administration 44(6): 718–739.Google Scholar
Hawley, Willis D. 1985. “Designing and Implementing Performance-based Career Ladder Plans.” Educational Leadership 43(3): 57–61.Google Scholar
Herzberg, Frederick. 1968. “One More Time: How Do You Motivate Employees?” Harvard Business Review 46(1): 53–62.Google Scholar
Heslin, Peter A., Latham, Gary P., and Van de Walle, Don. 2005. “The Effect of Implicit Person Theory on Performance Appraisals.” Journal of Applied Psychology 90(5): 842–856.Google Scholar
Higgins, Monica C., and Kram, Kathy E.. 2001. “Reconceptualizing Mentoring at Work: A Developmental Network Perspective.” Academy of Management Review 26: 264–288.Google Scholar
Hirschman, Albert O. 1970. Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States. Cambridge, MA: Harvard University Press.Google Scholar
Holmstrom, Bengt, and Milgrom, Paul. 1987. “Aggregation and Linearity in the Provision of Intertemporal Incentives.” Econometrica 55(2): 303–328.Google Scholar
Holt, Stephen B. 2018. “For Those Who Care: The Effect of Public Service Motivation on Sector Selection.” Public Administration Review 78(3): 457–471.Google Scholar
Horton, Sylvia. 2008. “History and Persistence of an Idea and an Ideal.” In Motivation in Public Management: The Call of Public Service, edited by Perry, James L. and Hongeghem, Annie, 17–32. Oxford, UK: Oxford University Press.Google Scholar
Houston, David J. 2006. “‘Walking the Walk’ of Public Service Motivation: Public Employees and Charitable Gifts of Time, Blood, and Money.” Journal of Public Administration Research and Theory 16(1): 67–86.Google Scholar
Hu, Jing, and Hirsh, Jacob B.. 2017. “Accepting Lower Salaries for Meaningful Work.” Frontiers in Psychology 8: Article 1649, 1–10.Google Scholar
Hur, Hyunkang. 2019. “Job Security Matters: A Systematic Review and Meta-Analysis of the Relationship between Job Security and Work Attitudes.” Journal of Management & Organization 1–31.Google Scholar
Hur, Hyunkang, and Perry, James L.. 2016. “Evidence-based Change in Public Job Security Policy: A Research Synthesis and Its Practical Implications.” Public Personnel Management 5(3): 264–283.Google Scholar
2020. “Job Security Rule Changes and Employee Organizational Commitment.” Review of Public Personnel Administration 40(4): 641–668.Google Scholar
Im, Tobin, Campbell, Jesse W., and Jeong, Jisu. 2016. “Commitment Intensity in Public Organizations: Performance, Innovation, Leadership and PSM.” Review of Public Personnel Administration 36(3): 219–239.Google Scholar
Ingraham, Patricia Wallace. 2006. “Building Bridges over Troubled Waters: Merit as a Guide.” Public Administration Review 66: 486–495.Google Scholar
Irvine, Renwick, Chambers, Robert, and Eyben, Rosalind. 2004. “Learning from Poor People's Experience: Immersions.” Lessons for Change in Policy & Organisations No. 13. Brighton: Institute of Development Studies. www.researchgate.net/profile/Rosalind_Eyben/publication/265679047_Learning_from_poor_people%27s_experience_immersions/links/54fa16f80cf23e66f03115a3/Learning-from-poor-peoples-experience-immersions.pdfGoogle Scholar
Jacobsen, Christian B., Hvitved, Johan, and Andersen, Lotte B.. 2014. “Command and Motivation: How the Perception of External Interventions Relates to Intrinsic Motivation and Public Service Motivation.” Public Administration 92: 790–806.Google Scholar
Jang, Chyi-Lu. 2012. “The Effect of Personality Traits on Public Service Motivation: Evidence from Taiwan.” Social Behavior and Personality, 40(5): 725–734.Google Scholar
Jans, Nicholas, and Frazer-Jans, Judy. 2004. “Career Development, Job Rotation, and Professional Performance.” Armed Forces & Society 30(2): 255–277.Google Scholar
Jawahar, I. M., and Williams, Charles R.. 1997. “Where All the Children Are Above Average: The Performance Appraisal Purpose Effect.” Personnel Psychology 50(4): 905–925.Google Scholar
Jensen, Ulrich T. 2018. “Does Perceived Societal Impact Moderate the Effect of Transformational Leadership on Value Congruence? Evidence from a Field Experiment.” Public Administration Review 78(1): 48–57.Google Scholar
Jensen, Ulrich T., and Andersen, Lotte Bøgh. 2015. “Public Service Motivation, User Orientation, and Prescription Behaviour: Doing Good for Society or for the Individual User?” Public Administration 93(3): 753–768.Google Scholar
Jensen, Ulrich Thy, Bøgh Andersen, Lotte and Holten, Ann-Louise. 2019. “Explaining a Dark Side: Public Service Motivation, Presenteeism, and Absenteeism.” Review of Public Personnel Administration 39(4): 487–510.Google Scholar
Jensen, Ulrich T., Andersen, Lotte Bøgh, and Jacobsen, Christian Bøtcher. 2019. “Only When We Agree! How Value Congruence Moderates the Impact of Goal-Oriented Leadership on Public Service Motivation.” Public Administration Review 79(1): 12–24.Google Scholar
Jensen, Ulrich T., Moynihan, Donald P., and Salomonsen, Heidi H.. 2018. “Communicating the Vision: How Face-to-Face Dialogue Facilitates Transformational Leadership.” Public Administration Review 78(3): 350–361.Google Scholar
Jin, Myung, McDonald, Bruce, and Park, Jaehee. 2016. “Followership and Job Satisfaction in the Public Sector: The Moderating Role of Perceived Supervisor Support and Performance-oriented Culture.” International Journal of Public Sector Management 29(3): 218–237.Google Scholar
Jin, Myung H., McDonald, Bruce, Park, Jaehee, and Yu, Kang Yang Trevor. 2019. “Making Public Service Motivation Count for Increasing Organizational Fit: The Role of Followership Behavior and Leader Support as a Causal Mechanism.” International Review of Administrative Sciences 85(1): 98–115.Google Scholar
Jordan, Todd, and Paul Battaglio, R., Jr. 2014. “Are We There Yet? The State of Public Human Resource Management Research.” Public Personnel Management 43(1): 25–57.Google Scholar
Jorgensen, Torben Beck, and Rutgers, Mark R.. 2014. “Tracing Public Values Change: A Historical Study of Civil Service Job Advertisements.” Contemporary Readings in Law and Social Justice 6(2): 59–80.Google Scholar
Jose, Jinoy. 2019. “Resignations in the IAS. What Is Troubling India's Elite Officers?” The Hindu Business Line, September 27. www.thehindubusinessline.com/blink/know/resignations-in-the-ias-what-is-troubling-indias-elite-officers/article29528239.eceGoogle Scholar
Kaiser, Lutz. 2014. “Job Satisfaction and Public Service Motivation.” IZA Discussion Paper No. 7935. http://ftp.iza.org/dp7935.pdfGoogle Scholar
Karl, Katherine A., and Peat, Barbara. 2004. “A Match Made in Heaven or a Square Peg in a Round Hole? How Public Service Educators Can Help Students Assess Person-Environment Fit.” Journal of Public Affairs Education 10(4): 265–277.Google Scholar
Katz, Daniel. 1964. “The Motivational Basis of Organizational Behavior.” Behavioral Science 9(2): 131–146.Google Scholar
Katz, Eric. 2018a. “Leaked Memo: Trump Admin to Boost Use of Private Prisons While Slashing Federal Staff.” Government Executive, January 25. www.govexec.com/management/2018/01/trump-administration-looks-boost-use-private-prisons-while-slashing-federal-staff/145496/Google Scholar
2018b. “OPM Calls on Agencies to Implement Coaching Programs for Employees.” Government Executive, October 3. www.govexec.com/management/2018/10/opm-calls-agencies-implement-coaching-programs-employees/151767/Google Scholar
Katz, Lawrence F., and Krueger, Alan B.. 1991. “Changes in the Structure of Wages in the Public and Private Sectors.” No. w3667. Cambridge, MA: National Bureau of Economic Research.Google Scholar
Kaufman, Herbert. 1969. “Administrative Decentralization and Political Power.” Public Administration Review 29(1): 3–15.Google Scholar
Kelley, Caroline. 1999. “The Motivational Effect of School-Based Performance Awards.” Journal of Personnel Evaluation in Education 12(4): 309–326.Google Scholar
Kelman, Steve. 2015. “How Do We Get Public Servants to Want to Serve the Public?” FCW. http://fcw.com/blogs/lectern/2015/04/kelman-psm.aspx?m=1Google Scholar
Kelman, Steven. 1988. “Why Public Ideas Matter.” In The Power of Public Ideas, edited by Reich, Robert, 31–53. Cambridge, MA: Harvard University Press.Google Scholar
Kerckhoff, Alan C. 1995. “Institutional Arrangements and Stratification Processes in Industrial Societies.” Annual Review of Sociology 21(1): 323–347.Google Scholar
Kettl, Donald F. 2016. Managing Risk, Improving Results: Lessons for Improving Government Management from GAO's High-Risk List. Washington, D.C.: IBM Center for the Business of Government. www.businessofgovernment.org/report/managing-risk-improving-results-lessons-improving-government-management-gao%E2%80%99s-high-risk-listGoogle Scholar
Kim, Sangmook. 2012. “Does Person–Organization Fit Matter in the Public Sector? Testing the Mediating Effect of Person–Organization Fit in the Relationship between Public Service Motivation and Work Attitudes.” Public Administration Review 72(6): 830–840.Google Scholar
Kim, Sangmook, Vandenabeele, Wouter, Wright, Bradley E., Andersen, Lotte Bøgh, Cerase, Francesco Pablo, Christensen, Robert K., Desmarais, Celine et al., 2013. “Investigating the Structure and Meaning of Public Service Motivation across Populations: Developing an International Instrument and Addressing Issues of Measurement Invariance.” Journal of Public Administration Research and Theory 23(1): 79–102.Google Scholar
Kiser, Larry, and Ostrom, Elinor. 1982. “The Three Worlds of Political Action.” In Strategies of Political Inquiry, edited by Elinor, Ostrom, 179–222. Beverley Hills, CA: Sage Publications.Google Scholar
Kjeldsen, Anne Mette. 2014. “Dynamics of Public Service Motivation: Attraction‒Selection and Socialization in the Production and Regulation of Social Services.” Public Administration Review 74(1): 101–112.Google Scholar
Kjeldsen, Anne Mette, and Jacobsen, Christian Bøtcher. 2013. “Public Service Motivation and Employment Sector: Attraction or Socialization.” Journal of Public Administration Research and Theory 23(4): 899–926.Google Scholar
Klein, Howard J., and Weaver, Natasha A.. 2000. “The Effectiveness of an Organizational-Level Orientation Training Program in the Socialization of New Hires.” Personnel Psychology 53(1): 47–66.Google Scholar
Klimecki, Olga, and Singer, Tania. 2012. “Empathic Distress Fatigue Rather Than Compassion Fatigue? Integrating Findings from Empathy Research in Psychology and Neuroscience.” In Pathological Altruism, edited by Oakley, Barbara, Knafo, Ariel, Madhavan, Guruprasad, and Wilson, David Sloan, 368–384. New York, NY: Springer.Google Scholar
Klitgaard, Robert. 1988. Controlling Corruption. Berkeley, CA: University of California Press.Google Scholar
Knoke, David, and Wright-Isak, Christine. 1982. “Individual Motives and Organizational Incentive Systems.” Research in the Sociology of Organizations 1(2): 209–254.Google Scholar
Kosfeld, Michael, and Neckermann, Susanne. 2011. “Getting More Work for Nothing? Symbolic Awards and Worker Performance.” American Economic Journal: Microeconomics 3(3): 86–99.Google Scholar
Kraimer, Maria L., Wayne, Sandy J., Liden, Robert C., and Sparrowe, Raymond T.. 2005. “The Role of Job Security in Understanding the Relationship between Employees’ Perceptions of Temporary Workers and Employees’ Performance.” Journal of Applied Psychology 90(2): 389–398.Google Scholar
Kristof-Brown, Amy L., Zimmerman, Ryan D., and Johnson, Erin C.. 2005. “Consequences of Individuals’ Fit at Work: A Meta-Analysis of Person-Job, Person-Organization, Person-Group, and Person-Supervisor Fit.” Personnel Psychology 58: 281–342.Google Scholar
Krogsgaard, Julie Alsøe, Thomsen, Pernille, and Andersen, Lotte Bøgh. 2014. “Only If We Agree? How Value Conflicts Moderate the Relationship between Transformational Leadership and Public Service Motivation.” International Journal of Public Administration 37(12): 895–907.Google Scholar
Kroll, Alexander, DeHart-Davis, Leisha, and Vogel, Dominick. 2019. “Mechanisms of Social Capital in Organizations: How Team Cognition Influences Employee Commitment and Engagement.” The American Review of Public Administration 49(7): 777–791.Google Scholar
Krueger, Alan B. 1988a. “Are Public Sector Workers Paid More Than Their Alternative Wage? Evidence from Longitudinal Data and Job Queues.” In When Public Sector Workers Unionize, edited by Freeman, Richard and Ichniowski, B. Casey, 217–240. Chicago, IL: University of Chicago Press.Google Scholar
1988b. “The Determinants of Queues for Federal Jobs.” Industrial and Labor Relations Review 41(4): 567–581.Google Scholar
Krueger, Alan B., and Summers, Lawrence H.. 1988. “Efficiency Wages and the Inter-Industry Wage Structure.” Econometrica 56: 259–293.Google Scholar
Kuipers, Ben S., Higgs, Malcolm, Kickert, Walter, Tummers, Lars, Grandia, Jolien, and Van der Voet, Joris. 2014. “The Management of Change in Public Organizations: A Literature Review.” Public Administration 92(1): 1–20.Google Scholar
Lachance, Janice R. 2017. “Commentary: Public Service Motivation: Lessons from NASA's Janitor.” Public Administration Review 77(4): 542–543.Google Scholar
Lah, T. J., and Perry, James L.. 2008. “The Diffusion of the Civil Service Reform Act of 1978 in OECD Countries: A Tale of Two Paths to Reform.” Review of Public Personnel Administration 28(3): 282–299.Google Scholar
Lambright, W. Henry. 2016. “Reflections on Leadership: Jean-Jacques Dordain of the European Space Agency.” Public Administration Review 76(3): 507–511.Google Scholar
Latham, Gary P., and Locke, Edwin A.. 1991. “Self-regulation through Goal Setting.” Organizational Behavior and Human Decision Processes 50(2): 212–247.Google Scholar
Lavigna, Bob. 2009. “Getting Onboard: Integrating and Engaging New Employees.” Government Finance Review 25(3): 65–70.Google Scholar
Lawler, Edward E. 1994. “From Job-based to Competency-based Organizations.” Journal of Organizational Behavior 5: 3–15.Google Scholar
Lazear, Edward P. 1999. “Personnel Economics: Past Lessons and Future Directions.” Journal of Labor Economics 17(2): 199–236.Google Scholar
Lazear, Edward P., and Rosen, Sherwin. 1981. “Rank-Order Tournaments as Optimum Labor Contracts.” Journal of Political Economy 89(5): 841–864.Google Scholar
Lazear, Edward P., and Shaw, Kathryn L.. 2007. “Personnel Economics: The Economist's View of Human Resources.” The Journal of Economic Perspectives 21(4): 91–114.Google Scholar
Leana, Carrie, Appelbaum, Eileen, and Shevchuk, Iryna. 2009. “Work Process and Quality of Care in Early Childhood Education: The Role of Job Crafting.” Academy of Management Journal 52(6): 1169–1192.Google Scholar
Lee, Geon, and Choi, Do Lim. 2016. “Does Public Service Motivation Influence the Intention to Work in the Public Sector? Evidence from Korea.” Review of Public Personnel Administration 36(2): 145–163.Google Scholar
LeGrand, Julian. 2003. Motivation, Agency and Public Policy: Of Knights and Knaves, Pawns and Queens. Oxford, UK: Oxford University Press.Google Scholar
2010. “Knights and Knaves Return: Public Service Motivation and the Delivery of Public Services.” International Public Management Journal 13(1): 56–71.Google Scholar
Leisink, Peter. 2004. “Do Public Personnel Policies Nourish Public Service Motivation?” Paper presented at the EGPA Annual Conference: Study Group 3: Public Personnel Policies, Llubljana, Slovenia, September 1–4.Google Scholar
Leisink, Peter, and Steijn, Bram. 2008. “Recruitment, Attraction, and Selection.” In Motivation in Public Management: The Call of Public Service, edited by Perry, James L. and Hondeghem, Annie, 118–135. Oxford, UK: Oxford University Press.Google Scholar
Levin, Richard. 2009. “Transforming the Public Service to Support the Developmental State.” Journal of Public Administration 1(Special Issue): 943–968.Google Scholar
Light, Matthew. 2014. “Police Reforms in the Republic of Georgia: The Convergence of Domestic and Foreign Policy in an Anti-corruption Drive.” Policing and Society 24(3): 318–345.CrossRefGoogle Scholar
Light, Paul C. 2008. A Government Ill Executed: The Decline of the Federal Service and How to Reverse It. Cambridge, MA: Harvard University Press.Google Scholar
Light, Paul C. 2020. “Catch-22 Government: Federal Performance in Peril.” In Public Service and Good Governance for the 21st Century, edited by Perry, James L., 14–42. Philadelphia, PA: University of Pennsylvania Press.Google Scholar
Lindblom, Charles E. 1959. “The Science of Muddling Through.” Public Administration Review 19(2): 79–88.Google Scholar
1979. “Still Muddling, Not Yet Through.” Public Administration Review 39: 517–526.Google Scholar
Linos, Elizabeth. 2018. “More Than Public Service: A Field Experiment on Job Advertisements and Diversity in the Police.” Journal of Public Administration Research and Theory 28(1): 67–85.Google Scholar
Lipsky, Michael. 2010. Street-Level Bureaucracy: Dilemmas of the Individual in Public Service. 30th Anniversary Expanded Edition. New York, NY: Russell Sage Foundation.Google Scholar
Liu, Bangcheng, Li-Ping Tang, Thomas and Yang, Kaifeng. 2015. “When Does Public Service Motivation Fuel the Job Satisfaction Fire? The Joint Moderation of Person–Organization Fit and Needs–Supplies Fit.” Public Management Review 17(6): 876–900.Google Scholar
Locke, Edwin A. 1991. “The Motivation Sequence, the Motivation Hub, and the Motivation Core.” Organizational Behaviors and Human Decision Processes 50: 288–299.Google Scholar
Locke, Edwin A., and Latham, Gary P.. 1990. “Work Motivation and Satisfaction: Light at the End of the Tunnel.” Psychological Science 1(4): 240–246.Google Scholar
Lu, Chang-qin, Du, Dan-yang, Xu, Xiao-min, and Zhang, Rui-fang. 2017. “Revisiting the Relationship between Job Demands and Job Performance: The Effects of Job Security and Traditionality.” Journal of Occupational and Organizational Psychology 90: 28–50.Google Scholar
Lunney, Kellie. 2016. “Longer Probationary Periods for New Defense Hires.” Government Executive. www.govexec.com/management/2016/10/longer-probationary-periods-new-defense-hires/132088/Google Scholar
March, James G. 1981. “Footnotes to Organizational Change.” Administrative Science Quarterly 26(4): 563–577.Google Scholar
March, James G., and Simon, Herbert A.. 1958. Organizations. New York, NY: John Wiley and Sons.Google Scholar
March, James G., and Olsen, Johan P.. 1989. Rediscovering Institutions. New York, NY: Free Press.Google Scholar
1995. Democratic Governance. New York, NY: Free Press.Google Scholar
Marvel, John D., and Resh, William D.. 2019. “An Unconscious Drive to Help Others? Using the Implicit Association Test to Measure Prosocial Motivation.” International Public Management Journal 22(1): 29–70.Google Scholar
Maslow, A. H. 1943. “A Theory of Human Motivation.” Psychological Review 50: 370–396.Google Scholar
Maynard-Moody, Steven, and Musheno, Michael. 2000. “State Agent or Citizen Agent: Two Narratives of Discretion.” Journal of Public Administration Research and Theory 10(2): 329–358.Google Scholar
2003. Cops, Teachers, Counselors: Stories from the Front Lines of Public Service. Ann Arbor, MI: University of Michigan Press.Google Scholar
2009. Cops, Teachers, Counselors: Stories from the Front Lines of Public Service. Ann Arbor, MI: University of Michigan Press.Google Scholar
McDonnell, Erin Metz. 2017. “Patchwork Leviathan: How Pockets of Bureaucratic Governance Flourish within Institutionally Diverse Developing States.” American Sociological Review 82(3): 476–510.Google Scholar
2020. Patchwork Leviathan: Pockets of Bureaucratic Effectiveness in Developing States. Princeton, NJ: Princeton University Press.Google Scholar
McKissen, Dustin. 2019. “Want to Attract Talented Workers? Find a Better Way to Tell Your City's Story.” Governing, February 19. www.governing.com/gov-institute/voices/col-attracting-talented-workforce-city-marketing.htmlGoogle Scholar
Meglino, Bruce M., and Korsgaard, Audrey. 2004. “Considering Rational Self-interest as a Disposition: Organizational Implications of Other Orientation.” Journal of Applied Psychology 89(6): 946–959.Google Scholar
Meyer, Herbert H., Kay, Emanuel, and French, John R. P., Jr. 1965. “Split Roles in Performance Appraisal.” Harvard Business Review 43(1): 123–129.Google Scholar
Meyer, John W., and Rowan, Brian. 1977. “Institutional Organizations: Formal Structure as Myth and Ceremony.” American Journal of Sociology 83: 340–363.Google Scholar
Meyer-Sahling, Jan-Hinrik, Mikkelsen, Kim Sass, and Schuster, Christian. 2019. “The Causal Effect of Public Service Motivation on Ethical Behavior in the Public Sector: Evidence from a Large-Scale Survey Experiment.” Journal of Public Administration Research and Theory 29(3): 445–459.Google Scholar
Meyer-Sahling, Jan-Hinrik, Schuster, Christian, and Mikkelsen, Kim Sass. 2018. Civil Service Management in Developing Countries: What Works? Evidence from a Survey with 23,000 Civil Servants in Africa, Asia, Eastern Europe and Latin America. Report for the UK Department for International Development (DFID). London: University of Nottingham and University College London.Google Scholar
Miao, Qing, Eva, Nathan, Newman, Alexander, and Schwarz, Gary. 2019. “Public Service Motivation and Performance: The Role of Organizational Identification.” Public Money & Management 39(2): 77–85.Google Scholar
Miao, Qing, Newman, Alexander, Schwarz, Gary, and Cooper, Brian. 2018. “How Leadership and Public Service Motivation Enhance Innovative Behavior.” Public Administration Review 78(1): 71–81.Google Scholar
Milkovich, George M. and Boudreau, John W.. 1997. Human Resource Management. 8th ed.. Chicago, IL: Irwin.Google Scholar
Milkovich, George T., and Newman, Jerry M.. 1999. Compensation. 6th ed.. Boston, MA: Irwin/McGraw-Hill.Google Scholar
Miller, Gary J., and Whitford, Andrew B.. 2007. “The Principal's Moral Hazard: Constraints on the Use of Incentives in Hierarchy.” Journal of Public Administration and Theory 17: 213–233.Google Scholar
Miller, Karen. 2005. Public Sector Reform: Governance in South Africa. Aldershot, England: Ashgate.Google Scholar
Mintzberg, Henry. 1979. The Structuring of Organizations. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Mostafa, Ahmed Mohammed Sayed, and Leon-Cazares, Filadelfo. 2016. “Public Service Motivation and Organizational Performance in Mexico: Testing the Mediating Effects of Organizational Citizenship Behaviors.” International Journal of Public Administration 39(1): 40–48.Google Scholar
Moynihan, Donald P. 2008. “The Normative Model in Decline? Public Service Motivation in the Age of Governance.” In Motivation in Public Management: The Call of Public Service, edited by Perry, James L. and Annie, Hondeghem, 247–267. Oxford, UK: Oxford University Press.Google Scholar
2013. “Does Public Service Motivation Lead to Budget Maximization? Evidence from an Experiment.” International Public Management Journal 16(2): 179–196.Google Scholar
Moynihan, Donald P., and Pandey, Sanjay K.. 2007. “The Role of Organizations in Fostering Public Service Motivation.” Public Administration Review 67(1): 40–53.Google Scholar
Mulgan, Richard. 2007. “Truth in Government and the Politicization of Public Service Advice.” Public Administration 85(3): 569–586.Google Scholar
Munsi, Pallabi. 2019. “Government Staffers Follow Lead of American Diplomats Who Are Stepping Down in Protest, Putting Pressure on India's PM.” The Daily Dose, October 13. www.ozy.com/the-new-and-the-next/indias-bureaucrats-are-following-americas-diplomats-by-quitting-in-protest/96926/Google Scholar
Muralidharan, Karthik, and Sundararaman, Venkatesh. 2011. “Teacher Performance Pay: Experimental Evidence from India.” Journal of Political Economy 119(1): 39–77.Google Scholar
Murnane, Richard, and Cohen, David. 1986. “Merit Pay and the Evaluation Problem: Why Most Merit Pay Plans Fail and a Few Survive.” Harvard Educational Review 56(1): 1–18.Google Scholar
Naff, Katherine C., and Crum, John. 1999. “Working for America: Does Public Service Motivation Make a Difference?” Review of Public Personnel Administration 19(4): 5–16.Google Scholar
National Academy of Public Administration. 1991. Modernizing Federal Classification: An Opportunity for Excellence. Washington, D.C.: National Academy of Public Administration.Google Scholar
2017. No Time to Wait: Building a Public Service for the 21st Century. Washington, D.C.: National Academy of Public Administration. www.napawash.org/uploads/Academy_Studies/No-Time-to-Wait_Building-a-Public-Service-for-the-21st-Century.pdfGoogle Scholar
2018. No Time to Wait, Part 2: Building a Public Service for the 21st Century. Washington, D.C.: National Academy of Public Administration. www.napawash.org/uploads/Academy_Studies/NTTW2_09192018_WebVersion.pdfGoogle Scholar
National Research Council. 1991. Pay for Performance: Evaluating Performance Appraisal and Merit Pay. Washington, D.C.: National Academy Press.Google Scholar
Ncholo, Paseka. 2000. “Reforming the Public Service in South Africa: A Policy Framework.” Public Administration and Development 20: 87–102.Google Scholar
Neshkova, Milena I., and Kostadinova, Tatiana. 2012. “The Effectiveness of Administrative Reform in New Democracies.” Public Administration Review 72(3): 324–333.Google Scholar
Neumann, Oliver. 2016. “Does Misfit Loom Larger than Fit? Experimental Evidence on Motivational Person-Job Fit, Public Service Motivation, and Prospect Theory.” International Journal of Manpower 37(5): 822–839.Google Scholar
North, Douglass. 1991. “Institutions.” The Journal of Economic Perspectives 5(1): 97–112.Google Scholar
Oakley, Barbara, Knafo, Ariel, Madhavan, Guruprasad, and Wilson, David Sloan, eds. 2012. Pathological Altruism. New York, NY: Springer.Google Scholar
Oberfield, Zachary. 2014. Becoming Bureaucrats: Socialization at the Front Lines of Government Service. Philadelphia, PA: University of Pennsylvania Press.Google Scholar
Ogrysko, Nicole. 2019. “Absent Civil Service Reform, Agencies Scoring Small Wins on Workforce Challenges.” Federal News Network. https://federalnewsnetwork.com/workforce/2019/10/absent-civil-service-reform-agencies-scoring-small-wins-on-workforce-challenges/Google Scholar
Olsen, Asmus Leth, Hjorth, Frederik, Harmon, Nikolaj, and Barfort, Sebastian. 2019. “Behavioral Dishonesty in the Public Sector.” Journal of Public Administration Research and Theory 29(4): 572–590.Google Scholar
O'Leary, Rosemary. 2020. The Ethics of Dissent: Managing Guerilla Government. 3rd ed.. Thousand Oaks, CA: Congressional Quarterly.Google Scholar
Olsen, Johan P. 2006. “Maybe It Is Time to Rediscover Bureaucracy.” Journal of Public Administration Research and Theory 16(1): 1–24.Google Scholar
O'Neill, Paul H. 2012. “Truth, Transparency, and Leadership.” Public Administration Review 72(1): 11–12.Google Scholar
Organ, Dennis W., and Ryan, Katherine. 1995. “A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior.” Personnel Psychology 48(4): 775–802.Google Scholar
Ornstein, Norman. 2020. “Political Disruption: Is America Headed toward Uncontrollable Extremism or Partisan Goodwill.” In Public Service and Good Governance for the 21st Century, edited by Perry, James L., 87–101. Philadelphia, PA: University of Pennsylvania Press.Google Scholar
Orr, Kevin, and Bennett, Mike. 2017. “Relational Leadership, Storytelling, and Narratives: Practices of Local Government Chief Executives.” Public Administration Review 77(4): 515–527.Google Scholar
Ospina, Sonia M., and Foldy, Erica Gabrielle. 2010. “Building Bridges from the Margins: The Work of Leadership in Social Change Organizations.” Leadership Quarterly 21(2): 292–307.Google Scholar
2015. “Enacting Collective Leadership in a Shared-Power World.” In Handbook of Public Administration. 3rd ed., edited by Perry, James L. and Christensen, Robert K., 489–507. San Francisco, CA: Jossey-Bass.Google Scholar
Ostroff, Cheri, and Kozlowksi, Steve W. J.. 1992. “Organizational Socialization as a Learning Process: The Role of Information Acquisition.” Personnel Psychology 45(4): 849–874.Google Scholar
Paarlberg, Laurie E. 2007. “The Impact of Customer Orientation on Government Employee Performance.” International Public Management Journal 10(2): 201–231.Google Scholar
Paarlberg, Laurie E., and Lavigna, Bob. 2010. “Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance.” Public Administration Review 70(5): 710–718.Google Scholar
Paarlberg, Laurie E., and Perry, James L.. 2007. “Values Management, Aligning Individual Values and Organization Goals.” American Review of Public Administration 37(4): 387–408.Google Scholar
Paarlberg, Laurie E., Perry, James L., and Hondeghem, Annie. 2008. “From Theory to Practice: Strategies for Applying Public Service Motivation.” In Motivation in Public Management: The Call of Public Service, edited by Perry, James L. and Hondeghem, Annie, 268–293. Oxford, UK: Oxford University Press.Google Scholar
Park, Sung Min, and Rainey, Hal G.. 2008. “Leadership and Public Service Motivation in U.S. Federal Agencies.” International Public Management Journal 11(1): 109–142.Google Scholar
Parkyn, Michael B. 2006. “Making More Mike Stranks – Teaching Values in the United States Marine Corps.” In Leading with Values, edited by Hess, Edward D. and Cameron, Kim S., 213–233. New York, NY: Cambridge University Press.Google Scholar
Partnership for Public Service. 2019. Public Service Leadership Model. https://ourpublicservice.org/our-work/public-service-leadership-model/Google Scholar
Partnership for Public Service and Grant Thornton. 2010. Closing the Gap: Seven Obstacles to a First-Class Federal Workforce. https://ourpublicservice.org/wp-content/uploads/2010/08/9eed0aa3e456c80ff2508b783def0951-1402951808.pdfGoogle Scholar
Partnership for Public Service, and The Volcker Alliance. 2018. Renewing America's Civil Service. www.volckeralliance.org/recommendations-renewing-americas-civil-serviceGoogle Scholar
PDRI. 2010. The Weakest Link: How Strengthening Assessment Leads to Better Federal Hiring. Washington, D.C.: Partnership for Public Service.Google Scholar
Peach, Eric K., and Stanley, T. D.. 2009. “Efficiency Wages, Productivity and Simultaneity: A Meta-Regression Analysis.” Journal of Labor Research 30(3): 262–268.Google Scholar
Pedersen, Mogens Jin. 2013. “Public Service Motivation and Attraction to Public versus Private Sector Employment: Academic Field of Study as Moderator?” International Public Management Journal 16(3): 357–385.Google Scholar
2015. “Activating the Forces of Public Service Motivation: Evidence from a Low-intensity Randomized Survey Experiment.” Public Administration Review 75(5): 734–746.Google Scholar
Penner, Louis A., Dovidio, John F., Piliavin, Jane A., and Schroeder, David A.. 2005. “Prosocial Behavior: Multilevel Perspectives.” Annual Review of Psychology 56(1): 365–392.Google Scholar
Perry, James L. 1986. “Merit Pay in the Public Sector: The Case for a Failure of Theory.” Review of Public Personnel Administration 7(1): 57–69.Google Scholar
1996. “Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity.” Journal of Public Administration Research and Theory 6: 5–22.Google Scholar
1997. “Antecedents of Public Service Motivation.” Journal of Public Administration Research and Theory 7(2): 181–197.Google Scholar
2000. “Bringing Society In: Toward a Theory of Public-Service Motivation.” Journal of Public Administration Research and Theory 10: 471–448.Google Scholar
2014. “The Motivational Bases of Public Service: Foundations for a Third Wave of Research.” Asia Pacific Journal of Public Administration 36(1): 34–47.Google Scholar
2017. “Know Your Values and Be Prepared: An Interview with Paul H. O'Neill.” Public Administration Review 77(1): 131–134.Google Scholar
2018. “The 2017 John Gaus Award Lecture: What If We Took Professionalism Seriously?” PS: Political Science & Politics 51(1): 93–102.Google Scholar
2019. “Public Service Motivation: Research Bibliography.” https://psm.indiana.edu/Google Scholar
2020. “Introduction.” In Public Service and Governance for the 21st Century, edited by Perry, James L. Philadelphia, PA: University of Pennsylvania Press.Google Scholar
Perry, James L., and Buckwalter, Neal D.. 2010. “The Public Service of the Future.” Public Administration Review 70(S1): S238–S245.Google Scholar
Perry, James L., Engbers, Trent, and Jun, So Yun. 2009. “Back to the Future? Performance-Related Pay, Empirical Research, and the Perils of Persistence.” Public Administration Review 69(1): 39–51.Google Scholar
Perry, James L., Mesch, Debra, and Paarlberg, Laurie. 2006. “Motivating Employees in a New Governance Era: The Performance Paradigm Revisited.” Public Administration Review 66(4): 505–514.Google Scholar
Perry, James L., and Porter, Lyman W.. 1982. “Factors Affecting the Context for Motivation in Public Organizations.” Academy of Management Review 7(1): 89–98.Google Scholar
Perry, James L., and Rainey, Hal G.. 1988. “The Public-Private Distinction in Organization Theory: A Critique and Research Strategy.” Academy of Management Review 13(2): 182–201.Google Scholar
Perry, James L., and Vandenabeele, Wouter. 2008. “Behavioral Dynamics: Institutions, Identities, and Self-Regulation.” In Motivation in Public Management: The Call of Public Service, edited by Perry, James L. and Hondeghem, Annie, 56–79. Oxford, UK: Oxford University Press.Google Scholar
Perry, James L., and Wise, Lois R.. 1990. “The Motivational Bases of Public Service.” Public Administration Review 50(3): 367–373.Google Scholar
Phillips, Jean M. 1998. “Effects of Realistic Job Previews on Multiple Organizational Outcomes: A Meta-Analysis.” Academy of Management Journal 41(6): 673–690.Google Scholar
Pichler, Shaun. 2012. “The Social Context of Performance Appraisal and Appraisal Reactions: A Meta-Analysis.” Human Resource Management 51(5): 709–732.Google Scholar
Pierson, Paul. 2000. “Increasing Returns, Path Dependence, and the Study of Politics.” American Political Science Review 94(2): 251–267.Google Scholar
Piliavin, Jane Allyn, and Charng, Hong-Wen. 1990. “Altruism: A Review of Recent Theory and Research.” Annual Review of Sociology 16(1): 27–65.Google Scholar
Piotrowski, Suzanne J., and Rosenbloom, David H.. 2002. “Nonmission-Based Values in Results-Oriented Public Management: The Case of Freedom of Information.” Public Administration Review 62(6): 643–657.Google Scholar
Podgursky, Michael J., and Springer, Matthew G.. 2007. “Teacher Performance Pay: A Review.” Journal of Policy Analysis and Management 26(4): 909–950.Google Scholar
Podsakoff, Philip M., MacKenzie, Scott B., Paine, Julie Beth, and Bachrach, Daniel G.. 2000. “Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research.” Journal of Management 26(3): 513–563.Google Scholar
Pounian, Charles A. and Fuller, Jeffrey J.. 1996. “Compensating Public Employees.” In Handbook of Public Administration. 2nd ed., edited by Perry, James L., 405–423. San Francisco, CA: Jossey-Bass.Google Scholar
Pratkanis, Anthony and Aronson, Elliot. 2001. Age of Propaganda: The Everyday Use and Abuse of Persuasion. New York, NY: Freeman.Google Scholar
Premack, Steven L., and Wanous, John P.. 1985. “A Meta-Analysis of Realistic Job Preview Experiments.” Journal of Applied Psychology 70(4): 706–719.Google Scholar
Quinn, James Brian. 1978. “Strategic Change: ‘Logical Incrementalism’.” Sloan Management Review 20(1): 7–21.Google Scholar
Quratulain, Samina, and Khan, Abdul Karim. 2015. “How Does Employees’ Public Service Motivation Get Affected? A Conditional Process Analysis of the Effects of Person–Job Fit and Work Pressure.” Public Personnel Management 44(2): 266–289.Google Scholar
Rainey, Hal G. 1982. “Reward Preferences Among Public and Private Managers: In Search of the Service Ethic.” American Review of Public Administration 16(4): 288–302.Google Scholar
1983. “Public Agencies and Private Firms: Incentives, Goals and Individual Roles.” Administration and Society 15(2): 207–242.Google Scholar
Rainey, Hal G., and Steinbauer, Paula. 1999. “Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations.” Journal of Public Administration Research and Theory 9(1): 1–32.Google Scholar
Rasul, Imran, and Rogger, Daniel. 2015. “The Impact of Ethnic Diversity in Bureaucracies: Evidence from the Nigerian Civil Service.” American Economic Review 105(5): 457–461.Google Scholar
Rawls, John. 1971. A Theory of Justice. Cambridge, MA: Harvard University Press.Google Scholar
Reilly, Thom. 2012. Rethinking Public Sector Compensation: What Ever Happened to the Public Interest? Armonk, NY: M.E. Sharpe.Google Scholar
Resh, William G., Marvel, John D., and Wen, Bo. 2018. “The Persistence of Prosocial Work Effort as a Function of Mission Match.” Public Administration Review 78(1): 116–125.Google Scholar
Rhodes, Jean, Prieto-Flores, Òscar, and Preston, Justin. 2017. “Youth Mentoring Is Rapidly Expanding across Europe: Here's One Reason.” The Chronicle of Evidence-based Mentoring, September 21. www.evidencebasedmentoring.org/youth-mentoring-expanding-across-europe-heres/Google Scholar
Rhodes, Rod A. W. 1996. “The New Governance: Governing without Government.” Political Studies, 44 (4): 652–667.Google Scholar
Richwine, Jason. 2012. “Government Employees Work Less than Private-Sector Employees.” Backgrounder 2724. September 11. http://thf_media.s3.amazonaws.com/2012/pdf/b2724.pdfGoogle Scholar
Riccucci, Norma. 2005. Management Matters: Street-Level Bureaucrats and Welfare Reform. Washington, D.C.: Georgetown University Press.Google Scholar
Rinnert, David. 2015. “The Politics of Civil Service and Administrative Reforms in Development – Explaining within-Country Variation of Reform Outcomes in Georgia after the Rose Revolution.” Public Admininstration and Development 35: 19–33.Google Scholar
Risher, Howard, and Reese, Adam J.. 2016. Primer on Total Compensation in Government. Alexandria, VA: International Public Management Association for Human Resources. www.ipma-hr.org/stay-informed/bookstore/bookstore-product/primer-on-total-compensation-in-governmentGoogle Scholar
Risher, Howard H., and Schay, Brigitte W.. 1994. “Grade Banding: The Model for Future Salary Programs?” Public Personnel Management 23(2): 187–199.Google Scholar
Ritz, Adrian, Brewer, Gene, and Neumann, Oliver. 2016. “Public Service Motivation: A Systematic Literature Review and Outlook.” Public Administration Review 76(3): 414–426.Google Scholar
Ritz, Adrian, and Waldner, Christian. 2011. “Competing for Future Leaders: A Study of Attractiveness of Public Sector Organizations to Potential Job Applicants.” Review of Public Personnel Administration 31(3): 291–316.Google Scholar
Roediger, Ant, LaBresh, Jason, Lee, Victoria, Strack, Rainer, and Huang, Jenny. 2019. Building the Government Workforce of the Future, May 23. www.bcg.com/publications/2019/building-government-workforce-of-the-future.aspxGoogle Scholar
Rosenbaum, James E. 1979. “Tournament Mobility: Career Patterns in a Corporation.” Administrative Science Quarterly 24: 220–241.Google Scholar
1984. Career Mobility in a Corporate Hierarchy. New York, NY: Academic Press.Google Scholar
Rousseau, Denise M. 2012. “Envisioning Evidence-based Management.” In The Oxford Handbook of Evidence-Based Management, edited by Rousseau, Denise M., 3–24. Oxford, UK: Oxford University Press.Google Scholar
Rousseau, Denise M., and Olivas-Luján, Miguel R.. 2015. “Evidence-based Management.” In Wiley Encyclopedia of Management, edited by Cooper, Cary L., 1–3. Hoboken, NJ: Wiley.Google Scholar
Rushton, J. Philippe, Chrisjohn, Roland D., and Fekken, G. Cynthia. 1981. “The Altruistic Personality and the Self-Report Altruism Scale.” Personality and Individual Differences 2(4): 293–302.Google Scholar
Ryan, Richard M., and Connell, James P.. 1989. “Perceived Locus of Causality and Internalization: Examining Reasons for Acting in Two Domains.” Journal of Personality and Social Psychology 57(5): 749–761.Google Scholar
Ryan, Richard. M., and Deci, Edward L.. 2000. “Self-determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being.” American Psychologist 55(1): 68–78.Google Scholar
Ryu, Geunpil. 2017. “Rethinking Public Service Motivation from the Perspective of Person–Environment Fit: Complementary or Supplementary Relationship?” Review of Public Personnel Administration 37(3): 351–368.Google Scholar
Saks, Alan M., and Ashforth, Blake E.. 1997. “Socialization Tactics and Newcomer Information Acquisition.” International Journal of Selection and Assessment 5(1): 48–61.Google Scholar
Salajegheh, Sanjar, Mouseli, Morteza, and Jaghdari, Ali Moradpour. 2016. “Assessment of the Relationship between Public Service Motivation and Job Performance of Imam Khomeini Relief Foundation (IKRF) Staff Considering Mediating Role of Person-Organization Fit (a Case Study of Hormozgan, Kerman and Bushehr Provinces).” International Journal of Humanities and Cultural Studies 2350–2361. Special Issue, May 2016.Google Scholar
Sanabria-Pulido, Pablo. 2018. “Public Service Motivation and Job Sector Choice: Evidence from a Developing Country.” International Journal of Public Administration 41(13): 1107–1118.Google Scholar
Savas, Emanuel S., and Ginsburg, Sigmund G.. 1973. “The Civil Service: A Meritless System?” The Public Interest 32: 70–85.Google Scholar
Schneider, Benjamin. 1987. “The People Make the Place.” Personnel Psychology, 40(3): 437–453.Google Scholar
2001. “Fits about Fit.” Applied Psychology 50(1): 141–152.Google Scholar
Schneider, Benjamin, Goldstein, Harold W., and Brent Smith, D.. 1995. “The ASA Framework: An Update.” Personnel Psychology 48: 747–773.Google Scholar
Schott, Carina, and Ritz, Adrian. 2018. “The Dark Sides of Public Service Motivation: A Multi-Level Theoretical Framework.” Perspectives on Public Management and Governance 1(1): 29–42.Google Scholar
Schuster, Jay R., and Zingheim, Patricia K.. 1992. The New Pay: Linking Employee and Organizational Performance. San Francisco, CA: Jossey-Bass.Google Scholar
Scott, William R. 1987. “The Adolescence of Institutional Theory.” Administrative Science Quarterly 32(4): 493–511.Google Scholar
Seligman, Martin E. P., Rashid, Tayyab, and Parks, Acacia C.. 2006. “Positive Psychotherapy.” American Psychologist 61(8): 774.Google Scholar
Selznick, Philip. 1957. Leadership in Administration. Berkeley, CA: University of California Press.Google Scholar
Shamir, Boas. 1991. “Meaning, Self and Motivation in Organizations.” Organization Studies 12(3): 405–424.Google Scholar
Shamir, Boas, House, Robert J., and Arthur, Michael B.. 1993. “The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory.” Organization Science 4(4): 577–594.Google Scholar
Shim, Dong Chul, Park, Hyun Hee, and Eom, Tae Ho. 2015. “Street-Level Bureaucrats’ Turnover Intention: Does Public Service Motivation Matter?” International Review of Administrative Sciences 83(3): 563–582.Google Scholar
Smith, Jason. 2016. “The Motivational Effects of Mission Matching: A Lab-Experimental Test of a Moderated Mediation Model.” Public Administration Review 76: 626–637.Google Scholar
Social and Behavioral Sciences Team. 2015. Annual Report. Washington, D.C.: Executive Office of the President National Science and Technology Council.Google Scholar
Solow, Robert. 1979. “Another Possible Source of Wage Stickiness.” Journal of Macroeconomics 1(1): 79–82.Google Scholar
Spence, Michael. 1973. “Job Market Signaling.” The Quarterly Journal of Economics 87(3): 355–374.Google Scholar
Staats, Elmer B. 1982. “Governmental Performance in Perspective: Achievements and Challenges.” In Improving the Accountability and Performance of Government. Washington, D.C.: The Brookings Institution.Google Scholar
Stazyk, Edmund C. 2013. “Crowding Out Public Service Motivation? Comparing Theoretical Expectations with Empirical Findings on the Influence of Performance-Related Pay.” Review of Public Personnel Administration 33(3): 252–274.Google Scholar
Stazyk, Edmund C., and Davis, Randall S.. 2015. “Taking the ‘High-Road’: Does Public Service Motivation Alter Ethical Decision Making Processes?” Public Administration 93(3): 627–645.Google Scholar
Steger, Michael F., Dik, Bryan J., and Duffy, Ryan D.. 2012. “Measuring Meaningful Work: The Work and Meaning Inventory (WAMI).” Journal of Career Assessment 20(3): 322–337.Google Scholar
Steger, Michael. F., Dik, Bryan J., and Shim, Y.. 2019. “Assessing Meaning and Satisfaction at Work.” In The Oxford Handbook of Positive Psychology Assessment. 2nd ed., edited by Lopez, Shane J., 373–388. Oxford, UK. Oxford University PressGoogle Scholar
Steijn, Bram. 2008. “Person–Environment Fit and Public Service Motivation.” International Public Management Journal 11(1): 13–27.Google Scholar
Stier, Max. 2011. Written Testimony Prepared for The House Committee on Oversight and Government Reform Subcommittee on Federal Workforce, U.S. Postal Service and Labor Policy Hearing, “Are Federal Workers Underpaid?” Washington, D.C.: Partnership for Public Service, March 9.Google Scholar
Stiglitz, Joseph E. 2002. “Information and the Change in the Paradigm in Economics.” American Economic Review 92: 460–501.Google Scholar
Sun, Rusi, Peng, Shuyang, and Pandey, Sanjay K.. 2014. “Testing the Effect of Person-Environment Fit on Employee Perceptions of Organizational Goal Ambiguity.” Public Performance & Management Review 37(3): 465–495.Google Scholar
Tang, Shu-Hua, and Hall, Vernon C.. 1995. “The Overjustification Effect: A Meta-Analysis.” Applied Cognitive Psychology 9: 365–404.Google Scholar
Taylor, Jeannette. 2014. “Public Service Motivation, Relational Job Design, and Job Satisfaction in Local Government.” Public Administration 92(4): 902–918.Google Scholar
Taylor, Jeannette, and Taylor, Ranald. 2009. “Do Governments Pay Efficiency Wages? Evidence from a Selection of Countries.” Paper presented at the 2009 International Public Service Motivation Research Conference, Bloomington, IN, June 7–9.Google Scholar
2010. “Working Hard for More Money or Working Hard To Make a Difference? Efficiency Wages, Public Service Motivation, and Effort.” Review of Public Personnel Administration 31(1): 67–86.Google Scholar
Tendler, Judith, and Freedheim, Sara. 1994. “Trust in a Rent-Seeking World: Health and Government Transformed in Northeast Brazil.” World Development 22(12): 1771–1791.Google Scholar
Teo, Stephen T. T., Pick, David, Xerri, Matthew, and Newton, Cameron. 2016. “Person–Organization Fit and Public Service Motivation in the Context of Change.” Public Management Review 18(5): 740–762.Google Scholar
Tepe, Markus. 2016. “In Public Servants We Trust? A Behavioural Experiment on Public Service Motivation and Trust among Students of Public Administration, Business Sciences and Law.” Public Management Review 18(4): 508–538.Google Scholar
The Economist. 2017. “Georgia, a Model of Reform, Is Struggling to Stay Clean.” The Economist, June 29. www.economist.com/europe/2017/06/29/georgia-a-model-of-reform-is-struggling-to-stay-cleanGoogle Scholar
Thelen, Kathleen. 1999. “Historical Institutionalism in Comparative Politics.” Annual Review of Political Science 2: 369–404.Google Scholar
Thompson, James R., and Seidner, Rob. 2009. “A New Look at Paybanding and Pay for Performance.” In Innovations in Human Resource Management: Getting the Public's Work Done in the 21st Century, edited by Sistare, Hannah S., Shiplett, Myra Howze, and Buss, Terry E., 147–169. Armonk, NY: M.E. Sharpe.Google Scholar
Thompson, Jeffrey A., and Christensen, Robert K.. 2018. “Bridging the Public Service Motivation and Calling Literatures.” Public Administration Review 78(3): 444–456.Google Scholar
Tims, Maria, Derks, Daantje, and Bakker, Arnold B.. 2016. “Job Crafting and Its Relationships with Person–Job Fit and Meaningfulness: A Three-Wave Study.” Journal of Vocational Behavior 92: 44–53.Google Scholar
Tolbert, Pamela S., and Zucker, Lynne G.. 1983. “Institutional Sources of Change in the Formal Structure of Organizations: The Diffusion of Civil Service Reform, 1880–1935.” Administrative Science Quarterly 28: 22–39.Google Scholar
Tonin, Mirco, and Vlassopoulos, Michael. 2010. “Disentangling the Sources of Pro-socially Motivated Effort: A Field Experiment.” Journal of Public Economics 94(11–12): 1086–1092.Google Scholar
Tonon, Joseph M. 2008. “The Costs of Speaking Truth to Power: How Professionalism Facilitates Credible Communication.” Journal of Public Administration Research and Theory 18(2): 275–295.Google Scholar
Tummers, Lare G., and Knies, Eva. 2013. “Leadership and Meaningful Work in the Public Sector.” Public Administration Review 73(6): 859–868.Google Scholar
Turner, Ralph H. 1960. “Sponsored and Contest Mobility and the School System.” American Sociological Review 25(6): 855–867.Google Scholar
Underhill, Christina M. 2006. “The Effectiveness of Mentoring Programs in Corporate Settings: A Meta-Analytical Review of the Literature.” Journal of Vocational Behavior 68: 292–307.Google Scholar
United Nations Development Program. 2015a. Public Service Motivation and the SDGs: An Unacknowledged Crisis? Singapore: UNDP Global Centre for Public Service Excellence.Google Scholar
2015b. The SDGs and New Public Passion: What Really Motivates the Civil Service? Singapore: UNDP Global Centre for Public Service Excellence.Google Scholar
U.S. Department of Justice. 2014. “Federal Prison System: FY 2014 Congressional Budget Buildings and Facilities.” www.justice.gov/sites/default/files/jmd/legacy/2013/12/26/bop-bf-justification.docxGoogle Scholar
U.S. General Services Administration. 2019. “Office of Evaluation Services.” www.gsa.gov/about-us/organization/office-of-governmentwide-policy/office-of-evaluation-sciencesGoogle Scholar
U.S. Government Accountability Office. 2014. Management of New Prison Activations Can Be Improved. Washington, D.C.: U.S. Government Accountability Office. GAO-14-709. www.gao.gov/assets/670/665417.pdfGoogle Scholar
2017. High-Risk Series: Progress on Many High-Risk Areas, While Substantial Efforts Needed on Others. Washington, D.C.: U.S. Government Accountability Office. GAO-17-317. www.gao.gov/assets/690/682765.pdfGoogle Scholar
U.S. Merit Systems Protection Board. 2005. The Probationary Period: A Critical Assessment Opportunity. Washington, D.C.: U.S. Merit Systems Protection Board.Google Scholar
2018. The Roles of Feedback, Autonomy, and Meaningfulness in Employee Performance Behaviors. Washington, D.C.: U.S. Merit Systems Protection Board, Office of Policy and Evaluation.Google Scholar
U.S. Office of Personnel Management. 2019a. Assessment & Selection: Realistic Job Previews. Washington, D.C.: U.S. Office of Personnel Management. www.opm.gov/policy-data-oversight/assessment-and-selection/other-assessment-methods/realistic-job-previews/Google Scholar
2019b. Training and Development. www.opm.gov/policy-data-oversight/training-and-development/career-development/#url=Individual-Learning-AccountsGoogle Scholar
Vandenabeele, Wouter. 2007. “Toward a Public Administration Theory of Public Service Motivation.” Public Management Review 9(4): 545–556.Google Scholar
2008. “Government Calling: Public Service Motivation as an Element in Selecting Government as an Employer of Choice.” Public Administration 86(4): 1089–1105.Google Scholar
2011. “Who Wants to Deliver Public Service? Do Institutional Antecedents of Public Service Motivation Provide an Answer?” Review of Public Personnel Administration 31(1): 87–107.Google Scholar
2014. “Explaining Public Service Motivation: The Role of Leadership and Basic Needs Satisfaction.” Review of Public Personnel Administration 34(2): 153–173.Google Scholar
Van de Walle, Steven, Steijn, Bram, and Jilke, Sebastian. 2015. “Extrinsic Motivation, PSM and Labour Market Characteristics: A Multilevel Model of Public Sector Employment Preference in 26 Countries.” International Review of Administrative Sciences 81(4): 833–855.Google Scholar
van Dierendonck, Dirk. 2011. “Servant Leadership: A Review and Synthesis.” Journal of Management 37(4): 1228–1261.Google Scholar
Van Loon, Nina, Kjeldsen, Anne Mette, Andersen, Lotte Bøgh, Vandenabeele, Wouter, and Leisink, Peter. 2018. “Only When the Societal Impact Potential Is High? A Panel Study of the Relationship between Public Service Motivation and Perceived Performance.” Review of Public Personnel Administration 38(2): 139–166.Google Scholar
Van Loon, Nina Mari, Vandenabeele, Wouter, and Leisink, Peter. 2015. “On the Bright and Dark Side of Public Service Motivation: The Relationship between PSM and Employee Wellbeing.” Public Money & Management 35(5): 349–356.Google Scholar
Van Maanen, John. 1975. “Police Socialization: A Longitudinal Examination of Job Attitudes in an Urban Police Department.” Administrative Science Quarterly 20(2): 207–228.Google Scholar
Van Maanen, John, and Schein, Edgard H.. 1979. “Toward a Theory of Organizational Socialization.” Research in Organizational Behavior 1: 209–264.Google Scholar
Van Riper, Paul P. 1958. History of the United States Civil Service. Evanston, IL: Row, Peterson and Company.Google Scholar
van Witteloostuijn, Arjen, Esteve, Marc, and Boyne, George. 2017. “Public Sector Motivation ad fonts: Personality Traits as Antecedents of the Motivation to Serve the Public Interest.” Journal of Public Administration Research and Theory 27(1): 20–35.Google Scholar
Ventriss, Curtis, Perry, James L., Nabatchi, Tina, Brinton Milward, H., and Johnston, Jocelyn M.. 2019. “Democracy, Public Administration, and Public Values in an Era of Estrangement.” Perspectives on Public Management and Governance 2(4): 275–282.Google Scholar
Verkuil, Paul R. 2017. Valuing Bureaucracy: The Case for Professional Government. Cambridge, UK: Cambridge University Press.Google Scholar
Vinzant, Janet C. 1998. “Where Values Collide: Motivation and Role Conflict in Child and Adult Protective Services.” American Review of Public Administration 28(4): 347–366.Google Scholar
Viswesvaran, Chockalingam, and Ones, Deniz S.. 2000. “Perspectives on Models of Job Performance.” International Journal of Selection and Assessment 8(4): 216–226.Google Scholar
Vogel, Dominik, and Kroll, Alexander. 2016. “The Stability and Change of PSM-Related Values across Time: Testing Theoretical Expectations against Panel Data.” International Public Management Journal 19(1): 53–77.Google Scholar
Vogel, Dominik, and Willems, Jurgen. 2020. “The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention.” Journal of Public Administration Research and Theory 30(3): 485–503.Google Scholar
Volcker Alliance. 2018. Preparing Tomorrow's Public Service: What the Next Generation Needs. New York, NY: Volcker Alliance. www.volckeralliance.org/sites/default/files/attachments/Preparing%20Tomorrow%27s%20Public%20Service.pdfGoogle Scholar
Vyse, Graham. 2019. “‘Choose Purpose’: Cities Launch Ad Campaigns to Attract More Applicants.” Governing, February 13. www.governing.com/topics/workforce/gov-state-local-government-cities-recruitment-hiring-employees.htmlGoogle Scholar
Wagner, Erich. 2019. “OPM Proposes Legislation to Clarify Probationary Periods, Expand Hiring Eligibility.” Government Executive. www.govexec.com/management/2019/06/opm-proposes-legislation-clarify-probationary-periods-expand-hiring-eligibility/157788/Google Scholar
Waldner, Christian. 2012. “Do Public and Private Recruiters Look for Different Employees? The Role of Public Service Motivation.” International Journal of Public Administration 35(1): 70–79.Google Scholar
Wanous, John P. 1989. “Installing a Realistic Job Preview: Ten Tough Choices.” Personnel Psychology 42(1): 117–134.Google Scholar
1992. Organizational Entry: Recruitment, Selection, Orientation, and Socialization of Newcomers. Reading, MA: Prentice Hall/Addison-Wesley.Google Scholar
Warren, Dave C., and Chen, Li-Ting. 2013. “The Relationship between Public Service Motivation and Performance.” In Meta-Analysis for Public Management and Policy, edited by Ringquist, Evan, 442–474. San Francisco, CA: Jossey-Bass.Google Scholar
Waterhouse, Jennifer, French, Erica, and Puchala, Naomi. 2014. “The Impact of Socialization on Graduates’ Public Service Motivation – A Mixed Method Study.” Australian Journal of Public Administration 73(2): 247–259.Google Scholar
Weibel, Antoinette, Rost, Katja, and Osterloh, Margit. 2010. “Pay for Performance in the Public Sector – Benefits and (Hidden) Costs.” Journal of Public Administration Research and Theory 20(2): 387–412.Google Scholar
Welbourne, Theresa M., Johnson, Diane E., and Erez, Amir. 1998. “The Role-Based Performance Scale: Validity Analysis of a Theory-based Measure.” Academy of Management Journal 41(5): 540–555.Google Scholar
Weske, Ulrike, Ritz, Adrian, Schott, Carina, and Neumann, Oliver. 2019. “Attracting Future Civil Servants with Public Values? An Experimental Study on Employer Branding.” International Public Management Journal https://doi.org/10.1080/10967494.2018.1541830Google Scholar
Whalen, Cortney, and Guy, Mary E.. 2008. “Broadbanding Trends in the States.” Review of Public Personnel Administration 28(4): 349–366.Google Scholar
Wilthagen, Ton, and Tros, Frank. 2004. “The Concept of ‘Flexicurity’: A New Approach to Regulating Employment and Labour Markets.” TRANSFER: European Review of Labour and Research 10(2): 166–186.Google Scholar
World Bank. 2003. Grass Roots Immersion Program (GRIP) in India: Notes and Photographic Record of the Salt Workers Team (English). Washington, D.C.: World Bank. http://documents.worldbank.org/curated/en/329241468041988326/Grass-Roots-Immersion-Program-GRIP-in-India-Notes-and-photographic-record-of-the-salt-workers-teamGoogle Scholar
2016. How Shanghai Does It: Insights and Lessons from the Highest-Ranking Education System in the World. Washington, D.C.: World Bank.Google Scholar
Wright, Bradley E. 2001. “Public-Sector Work Motivation: A Review of the Current Literature and a Revised Conceptual Model.” Journal of Public Administration Research and Theory 11(4): 559–586.Google Scholar
2004. “The Role of Work Context in Work Motivation: A Public Sector Application of Goal and Social Cognitive Theories.” Journal of Public Administration Research and Theory 14(1): 59–78.Google Scholar
2007. “Public Service and Motivation: Does Mission Matter?” Public Administration Review 67(1): 54–64.Google Scholar
2008. “Methodological Challenges Associated with Public Service Motivation Research.” In Motivation in Public Management: The Call of Public Service, edited by Perry, James L. and Hondeghem, Annie, 80–98. Oxford: Oxford University Press.Google Scholar
Wright, Bradley E., and Christensen, Robert K.. 2010. “Public Service Motivation: A Longitudinal Analysis of the Job Attraction-Selection-Attrition Model.” International Public Management Journal 13(2): 155–176.Google Scholar
Wright, Bradley E., Christensen, Robert K., and Isett, Kimberley Roussin. 2013. “Motivated to Adapt? The Role of Public Service Motivation as Employees Face Organizational Change.” Public Administration Review 73(5): 738–747.Google Scholar
Wright, Bradley E., Christensen, Robert K., and Pandey, Sanjay K.. 2013. “Measuring Public Service Motivation: Exploring the Equivalence of Existing Global Measures.” International Public Management Journal 16(2): 197–223.Google Scholar
Wright, Bradley E., and Grant, Adam M.. 2010. “Unanswered Questions about Public Service Motivation: Designing Research to Address Key Issues of Emergence and Effects.” Public Administration Review 70(5): 691–700.Google Scholar
Wright, Bradley E., Moynihan, Donald P., and Pandey, Sanjay K.. 2012. “Pulling the Levers: Transformation Leadership, Public Service Motivation and Mission Valence.” Public Administration Review 72(2): 206–215.Google Scholar
Wright, Bradley E., and Pandey, Sanjay K.. 2008. “Public Service Motivation and the Assumption of Person–Organization Fit: Testing the Mediating Effect of Value Congruence.” Administration & Society 40(5): 502–521.Google Scholar
2011. “Public Organizations and Mission Valence: When Does Mission Matter?” Administration & Society 43(1): 22–44.Google Scholar
Wrzesniewski, Amy, and Dutton, Jane E.. 2001. “Crafting a Job: Revisioning Employees as Active Crafters of Their Work.” Academy of Management Review 26(2): 179–201.Google Scholar
Xu, Chengwei, and Chen, Chung-An. 2017. “Moving from Public Service Motivation (PSM) to Moviation for Public Service (MPS): Through the Lens of Self-Determination Theory.” In Self-Determination Theory (SDT): Perspective, Applications and Impact, edited by Wade, Susan L., 1–8. Hauppauge, NY: Nova Science.Google Scholar
Yaden, David Bryce, McCall, Theo D., and Harold Ellens, J.. 2015. Being Called: Scientific, Secular, and Sacred Perspectives. Santa Barbara, CA: Praeger.Google Scholar
Yates, Sally Q. 2016. “Reducing Our Use of Private Prisons.” In Memorandum for Acting Director of the Federal Bureau of Prisons. www.justice.gov/archives/opa/file/886311/downloadGoogle Scholar
Zarychta, Alan, Grillos, Tara, and Andersson, Krister P.. 2020. “Public Sector Governance Reform and the Motivation of Street-Level Bureaucrats in Developing Countries.” Public Administration Review 80(1): 75–91.Google Scholar
Zingheim, Patricia K., and Schuster, Jay R.. 2002. “Pay Changes Going Forward.” Compensation & Benefits Review 34(4): 48–53.Google Scholar
Zweimüller, Josef, and Barth, Erling. 1994. “Bargaining Structure, Wage Determination, and Wage Dispersion in 6 OECD Countries.” Kyklos 47: 81–93.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

  • References
  • James L. Perry, Indiana University, Bloomington
  • Book: Managing Organizations to Sustain Passion for Public Service
  • Online publication: 07 December 2020
Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

  • References
  • James L. Perry, Indiana University, Bloomington
  • Book: Managing Organizations to Sustain Passion for Public Service
  • Online publication: 07 December 2020
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • References
  • James L. Perry, Indiana University, Bloomington
  • Book: Managing Organizations to Sustain Passion for Public Service
  • Online publication: 07 December 2020
Available formats
×