Book contents
- Frontmatter
- Contents
- Foreword by Bob Bartlett
- Acknowledgments
- 1 Introduction
- PART 1 REVIEW OF OLD-SCHOOL AND AGILE APPROACHES
- PART 2 EVERYONE IS DIFFERENT: AGILE CASE STUDIES
- 4 From Waterfall to Evolutionary Development and Test
- 5 How to Test a System That Is Never Finished
- 6 Implementing an Agile Testing Approach
- 7 Agile Testing in a Remote or Virtual Desktop Environment
- 8 Testing a Derivatives Trading System in an Uncooperative Environment
- 9 A Mixed Approach to System Development and Testing: Parallel Agile and Waterfall Approach Streams within a Single Project
- 10 Agile Migration and Testing of a Large-Scale Financial System
- 11 Agile Testing with Mock Objects: A CAST-Based Approach
- 12 Agile Testing – Learning from Your Own Mistakes
- 13 Agile: The Emperor's New Test Plan?
- 14 The Power of Continuous Integration Builds and Agile Development
- 15 The Payoffs and Perils of Offshored Agile Projects
- 16 The Basic Rules of Quality and Management Still Apply to Agile
- 17 Test-Infecting a Development Team
- 18 Agile Success Through Test Automation: An eXtreme Approach
- 19 Talking, Saying, and Listening: Communication in Agile Teams
- 20 Very-Small-Scale Agile Development and Testing of a Wiki
- 21 Agile Special Tactics: SOA Projects
- 22 The Agile Test-Driven Methodology Experiment
- 23 When Is a Scrum Not a Scrum?
- PART 3 AGILE MY WAY: A PROPOSAL FOR YOUR OWN AGILE TEST PROCESS
- APPENDIX A The Principles of Rapid Application Development
- APPENDIX B The Rules and Practices of Extreme Programming
- Appendix C The Principles of the Dynamic Systems Development Method
- Appendix D The Practices of Scrum
- APPENDIX E Agile Test Script Template
- Appendix F Agile Test Result Record Form Template
- Appendix G Agile Test Summary Report Template
- Appendix H My Agile Process Checklist
- References
- Index
19 - Talking, Saying, and Listening: Communication in Agile Teams
Published online by Cambridge University Press: 26 October 2009
- Frontmatter
- Contents
- Foreword by Bob Bartlett
- Acknowledgments
- 1 Introduction
- PART 1 REVIEW OF OLD-SCHOOL AND AGILE APPROACHES
- PART 2 EVERYONE IS DIFFERENT: AGILE CASE STUDIES
- 4 From Waterfall to Evolutionary Development and Test
- 5 How to Test a System That Is Never Finished
- 6 Implementing an Agile Testing Approach
- 7 Agile Testing in a Remote or Virtual Desktop Environment
- 8 Testing a Derivatives Trading System in an Uncooperative Environment
- 9 A Mixed Approach to System Development and Testing: Parallel Agile and Waterfall Approach Streams within a Single Project
- 10 Agile Migration and Testing of a Large-Scale Financial System
- 11 Agile Testing with Mock Objects: A CAST-Based Approach
- 12 Agile Testing – Learning from Your Own Mistakes
- 13 Agile: The Emperor's New Test Plan?
- 14 The Power of Continuous Integration Builds and Agile Development
- 15 The Payoffs and Perils of Offshored Agile Projects
- 16 The Basic Rules of Quality and Management Still Apply to Agile
- 17 Test-Infecting a Development Team
- 18 Agile Success Through Test Automation: An eXtreme Approach
- 19 Talking, Saying, and Listening: Communication in Agile Teams
- 20 Very-Small-Scale Agile Development and Testing of a Wiki
- 21 Agile Special Tactics: SOA Projects
- 22 The Agile Test-Driven Methodology Experiment
- 23 When Is a Scrum Not a Scrum?
- PART 3 AGILE MY WAY: A PROPOSAL FOR YOUR OWN AGILE TEST PROCESS
- APPENDIX A The Principles of Rapid Application Development
- APPENDIX B The Rules and Practices of Extreme Programming
- Appendix C The Principles of the Dynamic Systems Development Method
- Appendix D The Practices of Scrum
- APPENDIX E Agile Test Script Template
- Appendix F Agile Test Result Record Form Template
- Appendix G Agile Test Summary Report Template
- Appendix H My Agile Process Checklist
- References
- Index
Summary
SYNOPSIS
This chapter describes techniques to improve the interactions between people during agile projects.
The quality of communication is vital for agile projects; agile methods rely on close and collaborative working, so the relationships between team members strongly affect success. Agile methods emphasize people but they do include process; the reaction to and success of the processes depends on the people. We can use special techniques to enhance the communication between people, thus enabling our agile processes to be effective and efficient.
This case study provides examples of problems with communication that I have observed in a number of agile projects and some useful and practical techniques that can be used to address and overcome these communications issues.
Introduction
My name is Isabel Evans. I'm a principal consultant at Testing Solutions Group Ltd and I have more than twenty years' experience in the IT industry, mainly in quality management, testing, training, and documentation. During that time I have worked as a practitioner and a consultant with clients in many sectors, including financial, communications, transport, and software providers.
I've been a member of various working parties and groups to contribute to improvement in software quality and testing, and my book Achieving Software Quality Through Teamwork was published by Artech in June 2004. I'm interested in people and processes, how they interact, and how those interactions affect the success of projects and businesses.
- Type
- Chapter
- Information
- Agile TestingHow to Succeed in an Extreme Testing Environment, pp. 139 - 150Publisher: Cambridge University PressPrint publication year: 2009