Consider an absolutely continuous distribution on [0, ∞) with finite mean μ and hazard rate function h(t) ≤ b for all t. For bμ close to 1, we would expect F to be approximately exponential. In this paper we obtain sharp bounds for the Kolmogorov distance between F and an exponential distribution with mean μ, as well as between F and an exponential distribution with failure rate b. We apply these bounds to several examples. Applications are presented to geometric convolutions, birth and death processes, first-passage times, and to decreasing mean residual life distributions.

Simple approximation techniques are developed exploiting relationships between generalized convex orders and appropriate probability metrics. In particular, the distance between s-convex ordered random variables is investigated. Results connecting positive or negative dependence concepts and convex ordering are also presented. These results lead to approximations and bounds for the distributions of sums of positively or negatively dependent random variables. Applications and extensions of the main results pertaining to compound Poisson, normal and exponential approximation are provided as well.

We consider a continuous polling system in heavy traffic. Using the relationship between such systems and age-dependent branching processes, we show that the steady-state number of waiting customers in heavy traffic has approximately a gamma distribution. Moreover, given their total number, the configuration of these customers is approximately deterministic.