Hostname: page-component-586b7cd67f-l7hp2 Total loading time: 0 Render date: 2024-11-24T07:38:49.988Z Has data issue: false hasContentIssue false
  • English
  • Français

Design to fail? The reasonably foreseeable failure and misuse

Published online by Cambridge University Press:  16 May 2024

Harald Schaub  and
Petra Badke-Schaub
Harald Schaub*
Affiliation:
University of Bamberg, Germany
Petra Badke-Schaub
Affiliation:
Delft University of Technology, The Netherlands
*
[email protected]

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

This paper examines the critical concept of "reasonably foreseeable failures and misuse" in product design. The psychology of failures and the ethical/legal implications are highlighted. The approach aims to provide a comprehensive understanding of the challenges associated with integrating reasonably foreseeable user failure and misuse into the design process. By taking a proactive approach to failure and misuse, designers can not only increase product safety, but also stimulate innovation that takes into account a wide range of user behaviour, including in unexpected circumstances.

Keywords

human errorhuman behaviourhuman-centred designsocio-technical systems
Type
Human Behaviour and Design Creativity
Information
Proceedings of the Design Society , Volume 4: DESIGN 2024 , May 2024 , pp. 1055 - 1064
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2024.

References

Badke-Schaub, P., Daalhuizen, J. and Roozenburg, N. (2011). "Towards a Designer-Centred Methodology: Descriptive Considerations and Prescriptive Reflections". In: Birkhofer, H. (Ed.) The Future of Design Methodology, Springer, pp. 181-197.CrossRefGoogle Scholar
Badke-Schaub, P. and Schaub, H., (2022), "Human Behaviour, Roles, and Processes", In: Maier, A., Oehmen, J. and Vermaas, P.E., Handbook of Engineering Systems Design, Springer, Cham, pp.251-286.CrossRefGoogle Scholar
Bainbridge, L. (1983), "Ironies of automation". Automatica, Vol. 19 No. 6, pp. 775-779.CrossRefGoogle Scholar
Birkhofer, H. (2011), The Future of Design Methodology, Springer, Berlin.CrossRefGoogle Scholar
Cross, N. (2011), Design Thinking: Understanding How Designers Think and Work, Bloomsbury Academic, London.CrossRefGoogle Scholar
Cross, N., Christiaans, H. and Dorst, K.(1997), Analysing Design Activity, Wiley, New Jersey.Google Scholar
Design-Society, Badke-Schaub, P. and Kleinsmann, M. (2019), Proceedings of the Design Society: International Conference on Engineering Design (Responsible Design for Our Future, 2019), University Press, Cambridge.Google Scholar
Dörner, D. (1997), The Logic Of Failure: Recognizing And Avoiding Error In Complex Situations, Basic Books, New York.Google Scholar
Dörner, D. and Schaub, H. (1994), "Errors in Planning and Decision Making and the Nature of Human Information Processing", Applied Psychology, Vol. 43 No. 4, pp. 433-453.CrossRefGoogle Scholar
European Parliament and of the Council (2006), Machinery Directive: Directive 2006/42/EC, Official Journal of the EU, Brussels.Google Scholar
Frankenberger, E., Badke-Schaub, P. and Birkhofer, H. (1998), Designers: The Key to Successful Product Development, Springer, Berlin.CrossRefGoogle Scholar
Gawron, V. (2019), Human Performance, Workload, and Situational Awareness Measures Handbook (3rd ed.)., CRC Press, Boca Raton.Google Scholar
Guastello, S. (2013), Human Factors Engineering and Ergonomics: A Systems Approach (2th ed.), CRC Press, Boca Raton.CrossRefGoogle Scholar
ICAO Circular (1993), 240-AN/144 Human Factors Digest No7 - Investigation of Human Factors in Accidents and Incidents. Available at: https://skybrary.aero/sites/default/files/bookshelf/2037.pdf (accessed 06.11.2023)Google Scholar
ISO (2019). ISO 9241: Ergonomics of human-system interaction, International Organization for Standardization, Geneva.Google Scholar
Kahneman, D. (2011), Thinking, Fast and Slow, Farrar, Straus and Giroux, New York.Google Scholar
Leech, J. (2017), Psychology for Designers: How to apply psychology to web design and the design process, mrjoe press, n.p.Google Scholar
Lindemann, U. (2003), Human Behaviour in Design: Individuals, Teams, Tools, Springer, Berlin.CrossRefGoogle Scholar
Nielsen, J. (1993), Usability Engineering, Morgan Kaufmann, Burlington.CrossRefGoogle Scholar
Norman, D. (2002), The Design of Everyday Things, Basic Books, New York.Google Scholar
Reason, J. (1991), Human Error, University Press, Cambridge.Google Scholar
Schaub, H. (2007). "The importance of the characteristics of the task to understand team mental models", CoDesign, Vol. 3 No. 1, pp. 37-42.CrossRefGoogle Scholar
Schaub, H. (2020). Product and System Ergonomics. In: Vajna, S. (Ed.), Integrated Design Engineering, Springer, pp. 269-286.CrossRefGoogle Scholar
Vajna, S. (2020), Integrated Design Engineering (2nd ed.), Springer, Berlin.CrossRefGoogle Scholar