Published online by Cambridge University Press: 22 October 2007
The embedded Markov chain approach is widely used in queuing theory, in particular in M/G/1 and GI/M/c queues. In these cases, one has to relate the embedded equilibrium probablities to the corresponding random-time probabilities. The classical method to do this is based on Markov renewal theory, a rather complex approach, especially if the population is finite or if there is balking. In this article we present a much simpler method to derive the random-time probabilities from the embedded Markov chain probabilities. The method is based on conditional probability. Our approach might also be applicable in such situations.