The central idea in trust-reform is to improve service delivery by granting professional autonomy and acknowledging the experiential knowledge of professionals. In this article, we study trust-reform bottom-up from the perspective of frontline care workers. Our aim is to discuss the challenges for care work and care workers who have been organised in self-managing teams, paying particular attention to the organising of the daily work in the teams. This study draws on data from four months of fieldwork in Norwegian municipal home care services for older people. The article sheds light on some problematic aspects in trust-reform regarding the relationship between frontline workers’ autonomy and responsibility on the one hand and the lack of authority and managerial support on the other hand. The study demonstrates that trust-reforms within public service delivery can be experienced as delegation of logistical tasks and enhanced responsibility instead of delegation of the authority that is necessary for professional care work to be performed. As such, trust-reforms risk obstructing rather than advancing their declared intentions of strengthening professional agency in care work, and rather than distributing management tasks, trust-reforms need to strengthen the management function in order to succeed.

Retirement timing is an issue of great political importance these days. Policy-makers develop various initiatives encouraging workers to postpone retirement beyond the statutory retirement age. This effort brings, however, just minimal outcomes. Although increasing opportunities and abilities to work in old age, in some countries people tend to retire as soon as it is possible. In economic terms, they make suboptimal (irrational) decisions.

Over recent years, a preventative approach has been promoted within adult social care policy and practice in England. However, progress has been somewhat inconsistent, in part due to issues around conceptualising what exactly prevention means within this context. Particularly since the financial crisis, there have emerged tensions between seeing prevention as a positive strategy to build assets and capability; as part of a neo-liberal project to roll back expectations for state support; or simply as a technocratic strategy to increase efficiency by deploying resources ‘upstream’ where they might have greater impact. This paper provides a critical perspective on how policy has unfolded over the last 15 years, which provides the context for an analysis of findings from a national survey of English local authorities and interviews with key stakeholders. These findings demonstrate a substantial commitment to preventative activity, but also some serious confusions and contradictions in how this agenda may be taken forward in the current policy environment.

Employer engagement with active labour market programmes (ALMPs) and related employability projects is seen as vital to their ‘success’. However, the role of employers remains under-researched – a gap which widens in relation to non-governmental programmes led by not-for-profit, third-sector organisations (TSOs). Recent studies suggest that engaging employers may depend on addressing both human resource (HR) and corporate social responsibility (CSR) ‘logics’ and linking the roles of ‘gatekeeper to jobs’ and ‘proactive strategic partner’. A key question is whether TSO-led programmes are better placed to combine these logics and roles in engaging employers to help vulnerable groups into decent sustainable employment. The article explores this through a case study of two projects in England. The findings highlight the challenges that TSOs face in having to appeal almost exclusively to a CSR logic and explores why this is the case.

We investigate the labour market effects of incarcerating children. Using linked administrative data to track outcomes for English schoolchildren, we estimate an econometric model of transitions between education, custody, employment and NEET (not in employment, education or training), along with earnings for those starting work. We allow outcomes to vary according to the individual’s state in the preceding spell and, by controlling for personal characteristics and unobserved heterogeneity, interpret such variation as capturing causal impacts. For males, the main effect of incarceration is a reduction of more than 10% in the probability of employment. For females, there is no overall impact on employment but, for those entering work, wages are reduced by 25%. These negative impacts suggest roles for policy in deterring delinquency, finding alternatives to custody, rehabilitating those incarcerated and supporting resettlement on release. Appropriate labour market policy may differ by gender, with males needing help to overcome employer discrimination and females needing encouragement to achieve better-paid work.

Young people experience different treatment compared to older adults in the English welfare and homelessness systems, encountering varying levels of protection and disadvantage. This paper uses a value-pluralist perspective to explore the normative rationales for and the ethical defensibility of these policy differences. Evidence from 38 key informant interviews suggests that the English homelessness system is shifting towards a vulnerability-oriented response to young people. But an inconsistent value framework within the welfare system systematically disadvantages them without offering a corresponding degree of protection. As such, these closely-connected areas of social policy pull in opposing directions. Although individual positions targeting young people may (to greater and lesser extents) be justifiable, this disparity in values creates an incoherent and indefensible welfare policy landscape for this group.

Inspectors are the executing branch of state regulation. Existing literature focuses on their tasks and operations, mostly with regard to their commitments to the state and their complex relations with inspectees. The present study explores a heretofore-unexamined issue: the playing out of inspection in a sociopolitical context of national conflict and discriminatory majority-minority relations. Namely, it focuses on the work of inspectors of social services overseen by the Israeli welfare state but provided by local or contracted agencies, offered to one of the country’s most oppressed and marginalized populations: Arab-Palestinian young women. The research was based on interviews with 25 national and district inspectors in the field of services for young women in Israel, and reveals numerous barriers hindering effective inspection, resulting from having to inspect the implementation of universalist policy in a context of local needs; and the implementation of welfare policy in a context of national sociopolitical inequality. This is discussed in terms of the severe toll that color-blind and gender-blind policy can have on the feasibility of enforcing regulation, and on the potential to ensure that Arab-Palestinian young women receive adequate social services.

In international comparative research, significant advances have been made in the study of the effect of social capital and the welfare state on subjective well-being (SWB). However, few studies have examined how the welfare state influences the impact of social capital on SWB. To fill this gap, from the perspectives of the crowding-out and crowding-in hypotheses, this study explores whether welfare provisions alter the role of three dimensions of social capital – namely, social trust, formal social contact, and informal social contact, in SWB. The present study utilises international comparative data from nine waves of the European Social Survey of 2002 to 2019 and a two-way fixed-effects model to evaluate the cross-level interaction effects of welfare provisions and the three dimensions of social capital on SWB. This analysis reveals that welfare spending strengthens the positive association between social capital and SWB.

UK policy discourse presents technology as a solution to challenges facing care services, including issues of quality and the mismatch between care workforce supply and demand. This discourse characterises technology as ‘transformative’, homogenous and wholly positive for care delivery, eliding the diversity of digital devices and systems and their varied uses. Our paper draws on data gathered through 34 interviews with care sector stakeholders and four in-depth case studies of UK homecare providers to comparatively analyse ‘storylines’ of technological solutions expressed by policy (macro-level), sector stakeholders (meso-level) and homecare managers and care workers (micro-level) alongside enacted experiences of technology-in-use. The ‘storylines’ presented by care sector stakeholders and homecare managers converged with those of the policy discourse, emphasising technology’s capacity to enhance quality and efficiency. Our case studies however highlighted several implications for care work and organisational practice in homecare provision: the technologies we observed sometimes produced additional tasks and responsibilities, undermining the efficiency and quality storylines. The experiences of care providers and workers engaging with technologies in homecare warrant further investigation and greater prominence to challenge a discourse which is at times overly simplistic and optimistic.

Scholars have argued that negative attitudes toward government inhibit support for redistributive policies, while other studies show that individual attitudes toward the rich and the poor shape support for redistribution. How these individual attitudes relate to support for redistribution together has seldom been examined. Using the third round of the Life in Transition Survey (fielded in 2016, including 29 countries transitioning from communism) and outcome variables that tap into general attitudes about closing the income gap between the rich and the poor and willingness to pay more to help the needy, we examine how individual attitudes toward government, as well as the rich and the poor are associated with support for redistribution (final analyzed sample n > 23,700). Using logit multivariate regression analysis, we find that trust in government institutions and perceptions of public corruption are associated with certain redistributive attitudes, while individual attitudes toward the rich and the poor are consistently associated with both the general beliefs that income gaps in the country should be reduced and individual levels of willingness to pay more to help the needy.

The legitimacy of welfare state institutions is a key question in public policy research. In this study we examine population’s confidence in child protection systems, the role of institutional context and moral alignment. Analysing representative samples of survey data (N=6,043) of citizens in six European countries (Czechia, England, Finland, Norway, Poland and Romania), we find that overall people express confidence in their child protection system. Differences between populations are correlated with institutional context, i.e. the type of child protection system in place – that is, if people live in a country with a risk-oriented system or a family service-oriented system. People’s view on their moral alignment with the system (or not) only shows minor differences in support of interventions. However, a tendency towards polarisation is detected in Finland and Norway with clear differences in support of interventions that restrict parental rights: individuals who state they are in alignment with the system favour stronger interventions than those who say they are not.

Universal Basic Income (UBI) found its way back to media and policy agendas, presented as an alternative to the social investment policies omnipresent in Europe. In spite of the apparent appeal, however, UBI faces a discursive and political stalemate that seems hard to overcome. In an attempt to understand this tension, we explore the discursive coalitions surrounding UBI in a debate on Dutch Twitter. We use discourse network analysis to (a) cluster discussants endorsing similar positions and (b) see which political elites endorse these positions. We find that the known schism between the liberal and egalitarian interpretations of UBI is driven by ambivalence towards its redistributive implications. Moreover, we observe a turn towards social investment frames amongst UBI advocates, who centrally argue that UBI is activating and deregulating social security. This change in framing, however, seems to have little visible impact on elite coalition formation. Green-left elites remain overrepresented amongst proponents, while liberal and conservatives are opposed, and the socialist party remains divided on the issue. Thus, while the implementation of a ‘full’ UBI seems blocked by redistributive concerns, the social investment turn may be the political compromise that explains the popular appeal and political success of UBI inspired experiments.

Swedish welfare is often characterized as comprehensive and generous. Social assistance constitutes the final safety net in the Swedish model. Unlike most other benefits, eligibility and subsidy levels are here subject to extensive means-testing, with eligibility determined by individual caseworkers. In this article, we explore the extent to which eligibility determination and generosity of benefits have changed in social assistance assessments over three decades, relating these to changes in regulations over the same period.

The article presents data from three independent vignette studies conducted in the mid-1990s, mid-2000s and in 2018 respectively. The data consist of assessments of a total of six vignettes, made by individual caseworkers (n=1 337). The results indicate that overall generosity in social assistance has decreased considerably over the last 25 years and that, despite both national and local initiatives to reduce individual variation in assessments, disparities have instead increased.

This paper addresses the positions of unions and employer associations towards the level of unemployment benefits and active labour market policy (ALMP). These are prominent examples of social compensation and social investment policies respectively. The new dataset ‘Reform Monitor on Political Conflict’ (ReMoPo) is based on expert interviews and a systematic text analysis of all relevant press releases. Over a time-span of 14 years (2000-2014) the data clearly shows conflict between social partners on the level of unemployment benefits whilst there is consensus towards ALMP. I show that, for unemployment benefits, different motivations do lead to different positions. However, for ALMP, different motivations combine with overlapping interests, resulting in a common positive stance. The main theoretical implications of these findings were two-fold: firstly, the type of organisation does not predict positioning on welfare state issues, whereas pragmatic considerations do. Secondly, I suspect that the divergence of motivational factors combined with a consensus towards particular measures is specific to the concept of social investment. This is because social investments (training and qualification measures in this case) were expected to have the most far-reaching and long-lasting positive effects on both individuals and companies and were therefore supported by unions and employer associations.

Analysis of the 2010/11 Longitudinal Destinations of Leavers from Higher Education survey shows that overly-simplistic conceptions of graduate success underestimate the value of obtaining a degree in some subjects. Using a skills-based classification of graduate jobs the research finds that maths and vocationally-oriented subjects associated with higher earnings returns (Belfield et al., 2018a, 2018b) – engineering, architecture, computer science and nursing – increase the chances of having an ‘Expert’ job compared to the average for all graduates. However, more generalist subjects that have been linked with lower earnings such as creative arts, languages and mass communication and documentation are better for accessing graduate jobs where creativity and ability to communicate is key. The research demonstrates the value of using a more nuanced conception of graduate jobs and shows that debate about the value of higher education needs to move away from a narrow focus on earnings.

‘Value pluralism’ is a strand of analytical philosophy that posits the plurality of morally significant values. By enabling systematic mapping of the diversity of moral registers within which social policy concerns might legitimately be considered, we contend that value pluralist-inspired analysis can aid constructive policy dialogue. Our argument is founded on four claims: first, as a matter of normative principle, value pluralism represents a defensible ethical standpoint; second, as a matter of fact, people are attracted to a plurality of moral values; third, as a matter of democratic legitimacy, pluralism offers a means of (partially) reconciling rival moral claims; fourth, as a matter of political strategy, pluralism offers a pragmatic approach that can engage protagonists on their own terms. To demonstrate its efficacy, we apply this pluralist approach to the vexed question of welfare conditionality, which we interrogate via six normative perspectives (rights, utilitarianism, contractualism, communitarianism, paternalism and social justice).

People in vulnerable situations have the same right as others to participate in public spheres and influence health and welfare services. However, organisations that support these people and promote their interests are essential to their participation. This study investigated how people in vulnerable situations with lived experiences of using public services participate in organisations representing their interests. Fourteen representatives from eight interest organisations were interviewed. The first theme we developed – namely, participation as representatives of the organisations, revealed that a spokesperson’s role is connected to competence and that users of public services rarely obtain such a position. However, people with experience of using public services participate as living examples in external activities, increasing the groups’ visibility through their physical presence and their stories. The second theme was titled participation in organisational activities. The extent to which people with lived experiences participate in formal meetings varies, but they are often consulted by the organisations and attend events and informal gatherings. Notably, people in vulnerable situations interact with and, thus, influence the service-providing organisations. This article discusses the findings in light of representation theory and their implications for practice.

The literature on social policy expansion and retrenchment in Latin America is vast, but scholars differ in how they explain outcomes, arriving at different conclusions about the role of democracy, left parties, favorable economic conditions, and social movements. What can welfare state developments since the end of the commodity boom teach us about the theoretical power of these arguments? This paper engages this question, seeking to explain recent incidents of successful social policy reform in 10 presidential administrations in Argentina, Brazil, Chile, and Uruguay. Using a combination of crisp-set qualitative comparative analysis (csQCA) and case studies, we identify multiple paths toward successful social policy expansion and retrenchment. The QCA results highlight two key findings. First, social policy expansion was generally carried out by programmatic parties (often, though not always, from the left). Second, retrenchment is most likely when nonprogrammatic right parties face fiscal constraints. The case studies affirm these findings and show that differences in electoral competition, social movement pressure, and policy legacies shape the contexts in which expansion and retrenchment is feasible. The results provide new insight into social policy reform, underscoring the relevance of complex forms of causality.