Hostname: page-component-cd9895bd7-jn8rn Total loading time: 0 Render date: 2024-12-27T18:19:43.886Z Has data issue: false hasContentIssue false

Volunteer training: Increasing facilitative and reducing inappropriate action responding

Published online by Cambridge University Press:  25 September 2015

R.D. Christian
Affiliation:
private practice
J.J. Jupp
Affiliation:
Counsellor Training Courses, School of Behavioural Sciences, Macquarie University
Get access

Abstract

It is likely that volunteer helpers in many community health programs have an inappropriate action-oriented or advice-giving approach to helping. This orientation promotes contradictions between aims and practice when the former has to do with prevention and reduces the effectiveness of programs. This paper evaluates a training program designed to remove the ambiguity between helping role and service delivery in volunteers about to work with adolescents. This was done by training to increase the tendency to respond in facilitative and to decrease the tendency to respond in action-oriented ways. Changes in tendencies pre- to post-training using this different from usual approach suggest that it was highly successful.

Type
Research Article
Copyright
Copyright © Cambridge University Press 1991

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Alley, S., & Blanton, J. (1976). A study of paraprofessionals in mental health. Community Mental Health Journal, 12, 151160.CrossRefGoogle ScholarPubMed
Barkham, M., & Shapiro, D.A. (1986). Counselor verbal response models and experienced empathy. Journal of Counseling Psychology, 33, 310.CrossRefGoogle Scholar
Carkhuff, R.R. (1969a). Helping and human relations: A primer for lay and professional helpers, Vol. I, Selection and training. NY: Holt, Rinehart & Winston.Google Scholar
Carkhuff, R.R. (1969b). Helping and human relations: A primer for lay and professional helpers, Vol. II, Supervision and research. NY: Rinehart & Winston.Google Scholar
Carkhuff, R.R., & Truax, C. (1965). Training in counseling and psychotherapy: An evaluation of an integrated didactic and experiential approach. Journal of Counseling Psychology, 29, 333336.Google ScholarPubMed
Clarke, A.M. (1974). Community health care: Implications for psychologists and for society. Australian Psychologist, 9, Monograph Supplement (1).Google Scholar
Durlack, J.A. (1973). Myths concerning the non-professional therapist. Professional Psychology, August, 300304.Google Scholar
Egan, G. (1975). The skilled helper. California: Brooks/Cole.Google Scholar
Goldstein, A.P. (1973). Structured learning therapy: Towards a psychotherapy for the poor. NY: Academic.Google Scholar
Goldstein, M.J. (1982). New developments in interventions with families of schizophrenia. San Francisco: Jossey Bass.Google Scholar
Gross, P.F. (1973). Health services planning, evaluation and research II: Health services research priorities for Australia. Sydney: New South Wales Health Commission.Google Scholar
Harvey, L.V. (1964). The use of non-professional auxiliary counselors in staffing a counseling service. Journal of Counseling Psychology, 11, 348351.CrossRefGoogle Scholar
Harvey, L.V. (1967). Psychologists and marriage guidance training. Australian Psychologist, 1, 155161.CrossRefGoogle Scholar
Hatfield, A.B. (1987). Families of the mentally ill: Meeting the challenges. New directions for the mentally ill. San Francisco: Jossey Bass.Google Scholar
Hays, W.C. (1972). Statistics. NY: Holt, Rinehart & Winston.Google Scholar
Jupp, J.J. (1990). Shake the tree: Attitudes towards professionals and other helpers of clients caring for psychiatrically disturbed relatives. The Australian Counselling Psychologist, 1990.Google Scholar
Kagan, N., Krathwohl, D.R., & Miller, R. (1963). Stimulated recall in therapy using video tape: A case study. Journal of Counseling Psychology, 10, 237243.CrossRefGoogle Scholar
Kagan, N., & Schauble, P.G. (1969). Affect simulation in interpersonal process recall. Journal of Counseling Psychology, 16, 309313.CrossRefGoogle Scholar
Kurtz, P.D., Marshall, E.K., & Banspack, S.W. (1985). Interpersonal skill-training research: A 12-year review and analysis. Counselor Education and Supervision, 24, 249263.CrossRefGoogle Scholar
McGregor, J. (1978). Director of Red Cross School Volunteer Program. Personal communication.Google Scholar
Reissman, F. (1967). Strategies and suggestions for training non-professionals. Community Mental Health Journal, 2, 103110.CrossRefGoogle Scholar
Sakowitz, M.L., & Hirschman, R. (1977). Paraprofessional selection: Myth or safeguard? Journal of Community Psychology, 5, 340343.3.0.CO;2-N>CrossRefGoogle ScholarPubMed
Spiegal, S. (1984). In Biegal, D., Shurem, M., and Gordon, R. (Eds) Building support networks for the elderly. Beverly Hills: Sage.Google Scholar
Talbott, J. (1985). Community care for the chronically mentally ill. Psychiatric Clinics of North America, 3, 437448.CrossRefGoogle Scholar
Tinsley, H.E.A., & Tinsley, D.J. (1977). Different needs, interests and ability of effective and ineffective counselor trainees: Implications for counselor selection. Journal of Counseling Psychology, 24(1), 8386.CrossRefGoogle Scholar
Viney, L.L. (1974). The role of the psychologist in community health care. Australian Psychologist, 9, Monograph supplement (2).Google Scholar