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Expert Attitudes to Management Contracts in the Dutch Hotel Industry: a DELPHI approach

Published online by Cambridge University Press:  23 February 2012

Rob van Ginneken
Rob van Ginneken*
Affiliation:
Academy of Hotel Management, NHTV University of Applied Sciences, The Netherlands. [email protected]
*
*Address for correspondence: Rob van Ginneken, Academy of Hotel Management, NHTV University of Applied Sciences, Sibeliuslaan 13, 4837 CA Breda, The Netherlands.
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Abstract

This article reports an experimental Delphi study of expert attitudes to management contracts in the Dutch hotel industry. The study was prompted by appreciation of the apparent trend towards the divesting of property by international hotel companies, which is also explored here. The purpose of the research reported was to ascertain expert views of the implications of such a trend for the Dutch hotel industry, which has a history of risk aversion and aversion to management contracts as a model for hotel operations. The Delphi approach allowed access to a variety of experts regarding different groups and stakeholder perceptions. The findings of the study, which is the first of its kind to address this question in the Dutch hotel industry context, suggest that there is an expectation of greater diversity in the financial arrangements for managing hotel operations, but no inclination to radically change the business practices that have hitherto characterised the Dutch hotel sector.

Keywords

management contractfranchiseasset-lighthotel chains
Type
Articles
Information
Journal of Hospitality and Tourism Management , Volume 18 , Issue 1 , 01 June 2011 , pp. 140 - 146
Copyright
Copyright © Cambridge University Press 2011

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