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Series:   Elements in Public and Nonprofit Administration

Shared Measures

Collective Performance Data Use in Collaborations

Published online by Cambridge University Press:  15 February 2022

Alexander Kroll
Alexander Kroll
Affiliation:
Florida International University

Summary

Traditionally, performance metrics and data have been used to hold organizations accountable. But public service provision is not merely hierarchical anymore. Increasingly, we see partnerships among government agencies, private or nonprofit organizations, and civil society groups. Such collaborations may also use goals, measures, and data to manage group efforts, however, the application of performance practices here will likely follow a different logic. This Element introduces the concepts of “shared measures” and “collective data use” to add collaborative, relational elements to existing performance management theory. It draws on a case study of collaboratives in North Carolina that were established to develop community responses to the opioid epidemic. To explain the use of shared performance measures and data within these collaboratives, this Element studies the role of factors such as group composition, participatory structures, social relationships, distributed leadership, group culture, and value congruence.
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Keywords

performance managementperformance information usecollaborative governancegroup decision-makingopioid epidemic
Type
Element
Information
Series: Elements in Public and Nonprofit Administration
Online ISBN: 9781108933025
Publisher: Cambridge University Press
Print publication: 17 March 2022

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Shared Measures
  • Alexander Kroll, Florida International University
  • Online ISBN: 9781108933025
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Shared Measures
  • Alexander Kroll, Florida International University
  • Online ISBN: 9781108933025
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Shared Measures
  • Alexander Kroll, Florida International University
  • Online ISBN: 9781108933025
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