Contents

pp iii-iv

List of tables, figures and boxes

pp v-v

Series editor’s foreword

pp vi-vii

Notes on contributors

pp viii-xii

one - The third sector delivering public services: setting out the terrain

pp 1-18

Part One - Policy, politics and organisations

pp 19-20

two - The history of third sector service delivery in the UK

pp 21-40

three - The context for service delivery: third sector, state and market relationships 1997–2015

pp 41-62

four - Which third sector organisations are involved in the delivery of public services? Evidence from charity accounts and from survey data

pp 63-84

Part Two - Cross-cutting issue for third sector service delivery

pp 85-86

five - Spinning with substance? The creation of new third sector organisations from public services

pp 87-106

six - Capacity building for competition: the role of infrastructure in third sector service delivery

pp 107-126

seven - The engagement of volunteers in third sector organisations delivering public services

pp 127-148

eight - Valuing third sector achievements in a service delivery context: evaluations and social value

pp 149-166

Part Three - Service delivery in key policy fields

pp 167-168

nine - Navigating a new landscape: the third sector delivering contracted employment services

pp 169-188

ten - From development to delivery: personalisation and the third sector

pp 189-210

eleven - The changing role of housing associations

pp 211-232

twelve - Talking up the voluntary sector in criminal justice: market making in rehabilitation

pp 233-256

thirteen - Conclusion

pp 257-276

Index

pp 277-282