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4 - Accuracy of distinguishing truth from lie

from Part I - Domains of accurate interpersonal perception

Published online by Cambridge University Press:  05 April 2016

By
Judee K. Burgoon  and
Norah E. Dunbar
Edited by
Judith A. Hall ,
Marianne Schmid Mast  and
Tessa V. West
Judith A. Hall
Affiliation:
Northeastern University, Boston
Marianne Schmid Mast
Affiliation:
Université de Lausanne, Switzerland
Tessa V. West
Affiliation:
New York University
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Summary

Abstract

Judging another’s veracity is a complex and difficult, albeit second-nature, undertaking. Humans ascertaining the truthfulness of another’s communication without the benefit of any special training or instrumentation average only 54% overall accuracy. Experts often perform no better than laypeople when judging the brief, decontextualized, low-stakes video and audio clips that dominate the meta-analytic literature. However, judges attain higher accuracy when they are trained and experienced, engage in longer interactions, have access to context information or baseline behavior, and adopt strategic questioning strategies. Judgment accuracy is a function not only of characteristics of the judge but also the sender, sender–receiver relationship, signal, communication genre (e.g., interview), modality (e.g., face-to-face, audio), and context. Behavioral observation techniques used by trained human coders, software for automating behavioral observation, and instruments for sensing and tracking behavior are being developed at a rapid rate, enabling improved accuracy by both experts and lay people.

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Information
The Social Psychology of Perceiving Others Accurately , pp. 71 - 97
Publisher: Cambridge University Press
Print publication year: 2016

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