Skip to main content Accessibility help

We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Close this message to accept cookies or find out how to manage your cookie settings.

Close cookie message
×
Hostname: page-component-78c5997874-t5tsf Total loading time: 0 Render date: 2024-11-04T18:23:56.853Z Has data issue: false hasContentIssue false

18 - Continuity Versus Discontinuity: Weighing the Future of ERP Packages

from Part V - Future Directions

Published online by Cambridge University Press:  05 February 2012

By
M. Lynne Markus ,
David Petrie  and
Sheryl Axline
Edited by
Graeme Shanks ,
Peter B. Seddon  and
Leslie P. Willcocks
M. Lynne Markus
Affiliation:
Professor (Chair) of Electronic Business, City University of Hong Kong
David Petrie
Affiliation:
Ph.D. candidate, University of Redlands; Teacher, University of Redlands
Sheryl Axline
Affiliation:
Ph.D. from the School of Behavioral and Organizational Sciences, Claremont Graduate University
Graeme Shanks
Affiliation:
University of Melbourne
Peter B. Seddon
Affiliation:
University of Melbourne
Leslie P. Willcocks
Affiliation:
University of Warwick
Get access

Summary

Introduction

As we look back over the contents of this book, one thing becomes very clear. The Introduction's claim that one of the most significant IT developments in recent years has been the widespread implementation of ERP packages by large and medium companies has been substantially justified. Adopting packaged software allowed many companies to replace their ageing legacy systems in time to avoid Y2K problems and brought a variety of other benefits, including strategic business advantages, improved system architectures, and outsourced software maintenance. With so much going for them, ERP packages seem likely to remain popular for some time to come. In this context, it makes sense to build on the picture painted in the Introduction, and anticipate how ERP packages will evolve in the future.

One view of the future can be constructed from an assessment of the issues faced by today's ERP package adopters and the responses under development by ERP package vendors. In this view, the functionality of ERP packages will expand, and the architecture of ERP packages will evolve, in ways that address many of the 2002–2007 business opportunities and technical challenges. This view of the future assumes a high degree of continuity with today's in-house IT management regime; in particular, it involves a continuation of the current division of labour between ERP package adopting organizations and ERP package vendors (Brehm and Markus, 2000). A clear articulation of this continuity view of the future is offered by Davenport (Davenport, 2000a).

Type
Chapter
Information
Second-Wave Enterprise Resource Planning Systems
Implementing for Effectiveness
 , pp. 419 - 440
Publisher: Cambridge University Press
Print publication year: 2003

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Akkermans, H. A., Bogerd, P., Yucesan, E., and Wassenhove, L. N. V. (1999) The Impact of ERP on Supply Chain Management: Exploratory Findings From a European Delphi Study. Working paper available from [email protected]
Akkermans, H. A. and Horst, H. v. d. (2000) Managing IT Infrastructure Standardisation in the Networked Manufacturing Firm. Working paper available from [email protected]
AMR Research (2001) Microsoft Assembling Small and Midsize Enterprise Application Portfolio. 17 April. http://www.amrresearch.com/ftm/010424emsstory3.asp
Ansberry, C. (2000) Online Supply Networks Boom, But Some Major Hurdles Loom. Wall Street Journal Interactive Edition, 17 April. http://www.wsj.com
Bashein, B. J. and Markus, M. L. (2000) Data Warehouses: More Than Just Mining. Morristown, NJ: Financial Executives Research Foundation
Bashein, B. J., Markus, M. L., and Finley, J. B. (1997) Safety Nets: Secrets of Effective Information Technology Controls. Morristown, NJ: Financial Executives Research Foundation Inc
Bouchard, L. and Markus, M. L. (1996) Managing One's Business Partners: The Selling of EDI. In Impression Management and Information Technology, Beard, J. W. (ed.), Westport, CT: Quorum Books, pp. 65–91
Brehm, L., & Markus, M. L. (2000) The Divided Software Life Cycle of ERP Packages. Proceedings of the 1st Global Information Technology Management (GITM) World Conference, 11–13 June Tennessee: Memphis, pp. 43–46
Cameron, B., Shevlin, R., & Hardisty, A. (2000) The Death of IT. Forrester. http://www.forrester.com
Chircu, A. M. and Kauffman, R. J. (2000) Reintermediation Strategies in Business-to-Business Electronic Commerce. International Journal of Electronic Commerce (Summer), available at http://ebusiness.mit.edu/
Collaborative Commerce (2000) Gartner Insight, 2, electronic communication, access date 31 May
Copeland, L. (2000, May 8) Auto Exchange Hits Potholes. Computerworld. http://www.computerworld.com
Damsgaard, J., & Truex, D. (1999) Binary Trading Relations and the Limits of EDI Standards: The Procrustean Bed of Standards. Working paper Available from [email protected]
Davenport, T. H. (1998) Putting the Enterprise Into The Enterprise System. Harvard Business Review, July–August, 121–131
Davenport, T. H. (2000a) Chapter 9: The Future of ES-Enabled Organizations. Mission Critical: Realizing the Value of Enterprise Systems. Boston, MA: Harvard Business School Press, pp. 255–297
Davenport, T. H. (2000b) Mission Critical: Realizing the Value of Enterprise Systems. Boston, MA: Harvard Business School Press
Deloitte Consulting & Deloitte & Touche. (2000) The Future of B2B: A New Genesis. Available at http://www.netmarketmakers.com
Donahue, S. (2000) Order Out: If the newly launched Biztro network catches on, every small business's back office just got a lot bigger – and cheaper. Business 2.0, 1 May. http://www.business2.com/content/magazine/indepth/2000/05/01/10756
E-Procurement at Schlumberger (2000) Harvard Business Review, 78(3), 21–22
Fox, J. (2000, June 12) Lumbering Toward B2B. German Software Giant SAP Wants to Become the Power in B2B. Fortune, Vol. 141. http://www.fortune.com/fortune/2000/06/12/btb.html
Gantenbeim, D. (2000, June 1) Gassed Up, Ready to Go: For one petroleum giant, the Internet means nothing short of survival. Business 2.0. http://www.business2.com/content/magazine/indepth/2000/06/01/11002
Gray, P., & Watson, H. (1998) Decision Support in the Data Warehouse. Upper Saddle River, NJ: Prentice Hall
Jahnke, A. (1998) How Bazaar. CIO Web Business Magazine, 8 August. http//www.cio.com
Kalakota, R., & Robinson, M. (1999) E-Business: Roadmap for Success. Reading, MA: Addison-Wesley
Kaplan, S., & Sawhney, M. (2000) E-Hubs: The New B2B Marketplaces. Harvard Business Review, 78(3), 97–103Google ScholarPubMed
Kern, T, Lacity, M., and Willcocks, L. (2002) Netsourcing: Renting Business Applications and Services over Networks. New York: Prentice Hall
Kern, T., Lacity, M., Willcocks, L., Zuiderwijk, R., and Teunissen, W. (2001) ASP Market-Space Report 2001. CMG, Netherlands
King, J. (2000, April 26) R/3 Users Look Beyond SAP for Business-to-business Help. Computerworld. http://www.computerworld.com
Koh, C., Soh, C., and Markus, M. L. (2000) A Process Theory Approach to ERP Implementation and Impacts: The Case of Revel Asia. Journal of Information Technology Cases and Applications, 2(1), 4–23Google Scholar
Kremers, M. and Dissel, H. v. (2000) ERP System Migrations. Communications of the ACM, 43(4 April), 53–56CrossRef
McCartney, N. (2001) A Plethora of New Outsourcing Deals. Financial Times FT Telecoms Special Report, 21 November, p. 11
Markus, M. L. (1996) The Futures of IT Management. The Data Base for Advances in Information Systems, 27(4 Fall), 68–84CrossRefGoogle Scholar
Markus, M. L. and Tanis, C. (2000) The Enterprise Systems Experience – From Adoption to Success. In Framing the Domains of IT Research: Glimpsing the Future Through the Past, R. W. Zmud (ed.), Cincinnati, OH: Pinnaflex Educational Resources
Meehan, M. and Sullivan, B. (2000) Feds Scrutinize Airline's Ticket Site. Computerworld, 22 May. http://www.computerworld.com
Norris, G., Hurley, J., Hartley, K., Dunleavy, J., and Balls, J. (2000) E-Business and ERP: Transforming The Enterprise. Chichester: Wiley
Ohlson, K. (2000) Study: R/3 Users Face High Costs For Upgrades. Computerworld. http://www.computerworld.com
Rao, B., Navoth, Z., Wuebker, R., and Horwitch, M. (1998) The FDX Group: Building the Electronic Commerce Backbone for the. http://www.ite.poly.edu/people/fedex_case.htm
Rosenberg, N. (1982) Inside the Black Box: Technology and Economics. Cambridge: Cambridge University Press
Sawy, O. (2000). Re-designing Enterprise Processes For E-Business. Boston: McGraw Hill
Schwartz, P. (1991). The Art of the Long View. New York, NY: Doubleday
Sprott, D. (2000) Componentizing the Enterprise Applications Packages. Communications of the ACM, 43(4 April), 63–69CrossRefGoogle Scholar
Stinchcombe, A. L. (1990) Information and Organizations. Berkeley, CA: University of California Press
Werbach, K. (2000) Syndication: The Emerging Model for Business in the Internet Era. Harvard Business Review, 78(3), 84–93Google ScholarPubMed
Wheatley, M. (2000, June 1) ERP Training Stinks. CIO. http://www.cio.com
Wouters, M. J. F., Sharman, G. J., and Wortmann, H. C. (1999). Reconstructing the Sales and Fulfillment Cycle to Create Supply Chain Differentiation. International Journal of Logistics Management, 10(2), 83–98CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×