Book contents
- Frontmatter
- Dedication
- Contents
- Figures
- Tables
- Acknowledgements
- Getting Started
- Part I Why We Use Statistics
- Part II How to Use Statistics
- 5 Planning Your Statistical Analysis
- 6 A Cautionary Tail: Why You Should Not Do a One-Tailed Test
- 7 Is This Normal?
- 8 Sorting Out Outliers
- 9 Power and Two Types of Error
- 10 Using Non-Parametric Tests
- 11 A Robust t-Test
- 12 The ANOVA Family and Friends
- 13 Exploring, Over-Testing and Fishing
- 14 When Is a Correlation Not a Correlation?
- 15 What Makes a Good Likert Item?
- 16 The Meaning of Factors
- 17 Unreliable Reliability: The Problem of Cronbach’s Alpha
- 18 Tests for Questionnaires
- Index
15 - What Makes a Good Likert Item?
from Part II - How to Use Statistics
Published online by Cambridge University Press: 26 January 2019
Book contents
- Frontmatter
- Dedication
- Contents
- Figures
- Tables
- Acknowledgements
- Getting Started
- Part I Why We Use Statistics
- Part II How to Use Statistics
- 5 Planning Your Statistical Analysis
- 6 A Cautionary Tail: Why You Should Not Do a One-Tailed Test
- 7 Is This Normal?
- 8 Sorting Out Outliers
- 9 Power and Two Types of Error
- 10 Using Non-Parametric Tests
- 11 A Robust t-Test
- 12 The ANOVA Family and Friends
- 13 Exploring, Over-Testing and Fishing
- 14 When Is a Correlation Not a Correlation?
- 15 What Makes a Good Likert Item?
- 16 The Meaning of Factors
- 17 Unreliable Reliability: The Problem of Cronbach’s Alpha
- 18 Tests for Questionnaires
- Index
Summary
Likert items are widely used in HCI research both as a convenient measure on their own and in questionnaires to give a unified instrument. Researchers often have questions about how best to format Likert items and this chapter looks at the most common issues of the number of response options, whether to have a midpoint and how to label the options. There are clear recommendations based on the state-of-the-art research on these topics.
- Type
- Chapter
- Information
- Doing Better Statistics in Human-Computer Interaction , pp. 175 - 185Publisher: Cambridge University PressPrint publication year: 2019