Skip to main content Accessibility help

We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Close this message to accept cookies or find out how to manage your cookie settings.

Close cookie message
×
Hostname: page-component-cd9895bd7-lnqnp Total loading time: 0 Render date: 2024-12-26T04:20:05.591Z Has data issue: false hasContentIssue false

Chapter 2 - Technology-Enabled Care

Published online by Cambridge University Press:  23 November 2023

By
Donald J Macintyre
Edited by
Rob Waller ,
Omer S. Moghraby  and
Mark Lovell
Rob Waller
Affiliation:
NHS Lothian
Omer S. Moghraby
Affiliation:
South London & Maudsley NHS Foundation Trust
Mark Lovell
Affiliation:
Esk and Wear Valleys NHS Foundation Trust
Get access

Summary

Having ideas is easy for technology-enabled care, but implementing them is hard. The chances of success can be improved by building a broad coalition of essential stakeholders, persuading the sceptical, respecting your information governance colleagues, careful planning, and thinking about and minimising risks. Leadership, strategic thinking, persuasion, attention to detail and a team approach are needed. Professional project management, good marketing and communication are vital for implementation, and a robust evaluation is essential for sustainability.

Keywords

Computersied CBTdata protectioninformation governancetechnology enabled carevideo consultationvirtual reality
Type
Chapter
Information
Digital Mental Health
From Theory to Practice
 , pp. 22 - 40
Publisher: Cambridge University Press
Print publication year: 2023

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Scottish Government. Mental Health in Scotland – a 10-Year Vision: Analysis of Responses to the Public Engagement Exercise. 2016. Available at: www.gov.scot/publications/mental-health-scotland-10-year-vision-analysis-responses-public-engagement/documents/ (accessed 20 June 2023).Google Scholar
Kraepelin, E. Manic-Depressive Insanity and Paranoia. Edinburgh: Livingstone. 1921.CrossRefGoogle Scholar
Bickman, L. Improving mental health services: a 50-year journey from randomized experiments to artificial intelligence and precision mental health. Adm. Policy Ment. Health Ment. Health Serv. Res. 2020;47: 795–843.Google Scholar
Aboujaoude, E., Salame, W., Naim, L. Telemental health: a status update. World Psychiatry 2015;14: 223–30.CrossRefGoogle Scholar
Jenkins-Guarnieri, M. A., Pruitt, L. D., Luxton, D. D., Johnson, K. Patient perceptions of telemental health: systematic review of direct comparisons to in-person psychotherapeutic treatments. Telemed. E-Health 2015;21: 652–60.CrossRefGoogle ScholarPubMed
Woodward, K., Kanjo, E., Brown, D. J. et al. Beyond mobile apps: a survey of technologies for mental well-being. IEEE Trans. Affect. Comput. 2022;13(3): 1216–35. https://doi/org/10.1109/TAFFC.2020.3015018.CrossRefGoogle Scholar
Iacobucci, G. Row over Babylon’s chatbot shows lack of regulation. BMJ 2020;368: m815. https://doi.org/10.1136/bmj.m815.Google Scholar
McGinnis, J. M., Williams-Russo, P., Knickman, J. R. The case for more active policy attention to health promotion. Health Aff. (Millwood) 2002;21: 78–93.CrossRefGoogle ScholarPubMed
Gray, M. Value based healthcare. BMJ 2017;356: j437. https://doi.org/10.1136/bmj.j437.Google Scholar
Design Council. The Double Diamond. 2023. Available at: www.designcouncil.org.uk/our-resources/the-double-diamond/ (accessed 20 June 2023).Google Scholar
Trebble, T. M., Hansi, N., Hydes, T., Smith, M. A., Baker, M. Process mapping the patient journey: an introduction. BMJ 2010;341: c4078.CrossRefGoogle ScholarPubMed
Carpenter, B. Understanding all the barriers service users might face. Government Digital Service. 26 March 2019. Available at: https://gds.blog.gov.uk/2019/03/26/understanding-all-the-barriers-service-users-might-face/ (accessed 20 June 2023).Google Scholar
Greenhalgh, T., Wherton, J., Papoutsi, C. et al. Beyond adoption: a new framework for theorizing and evaluating nonadoption, abandonment, and challenges to the scale-up, spread, and sustainability of health and care technologies. J. Med. Internet Res. 2017;19: e367.CrossRefGoogle Scholar
Carnegie, D. How to Win Friends and Influence People. London: Vermilion. 2006.Google Scholar
UK Government. Agile delivery. 2023. Available at: www.gov.uk/service-manual/agile-delivery (accessed 20 June 2023).Google Scholar
ICO. Consent. 2023. Available at: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/consent/ (accessed 20 June 2023).Google Scholar
NHS Digital. Digital Clinical Safety training. 2023. Available at: https://digital.nhs.uk/services/clinical-safety/clinical-risk-management-training (accessed 20 June 2023).Google Scholar
NHS Digital. Clinical safety documentation. 2023. Available at: https://digital.nhs.uk/services/clinical-safety/documentation (accessed 20 June 2023).Google Scholar
Medicines and Healthcare products Regulatory Agency. 2014, last updated 2023. Medical devices: software applications (apps). Available at: www.gov.uk/government/publications/medical-devices-software-applications-apps (accessed 20 June 2023).Google Scholar
NHS England – Transformation Directorate. Digital Technology Assessment Criteria (DTAC). 2023. Available at: www.nhsx.nhs.uk/key-tools-and-info/digital-technology-assessment-criteria-dtac/ (accessed 20 June 2023).Google Scholar
NHS Health Research Authority. Is my study research? 2023. Available at: www.hra-decisiontools.org.uk/research/ (accessed 20 June 2023).Google Scholar
NHS England. NHS Accelerated Access Collaborative: Embedding research in the NHS. 2023. Available at: www.england.nhs.uk/aac/what-we-do/embedding-research-in-the-nhs/# (accessed 20 June 2023).Google Scholar
NHS England. Quality, service improvement and redesign (QSIR) tools. 2023. Available at: www.england.nhs.uk/sustainableimprovement/qsir-programme/qsir-tools/ (accessed 20 June 2023).Google Scholar
Killin, L. O. J., Russ, T. C. Surdhar, S. K. et al. Digital Support Platform: a qualitative research study investigating the feasibility of an internet-based, postdiagnostic support platform for families living with dementia. BMJ Open 2018;8: e020281. http://dx.doi.org/10.1136/bmjopen-2017-020281.CrossRefGoogle ScholarPubMed

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×