Published online by Cambridge University Press: 13 July 2023
First, let us understand the need for making a group decision in the healthcare setting. A single person making healthcare decisions is likely to offer more liabilities than strengths. Group decision-making can reduce this risk. One advantage of group decision-making is that it brings in different perspectives. Because group members have different orientations and interests, the group decision-making process is chaotic with conflicts and contradictions. Strategies can be employed to rectify these difficulties.
The Delphi approach increases the chance for reaching a consensus by utilizing qualitative techniques as well as descriptive and inferential concepts. The Delphi procedure is appropriate when several criteria are to be met and hence gets the name multi-criteria decision analysis (MCDA) (Aires and Ferreira, 2018). The MCDA functions based on five components: goal, criteria, alternatives, decision makers, and outcomes (Kumar et al., 2017). The MCDA builds consensus using the analytic hierarchy process (AHP).
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