Expression, Experiences, and Display Rules
from Part IV - Workplace Affect and Organizational, Social, and Cultural Processes
Published online by Cambridge University Press: 25 June 2020
Gender continues to be a dominant organizing framework in contemporary society. Like most aspects of everyday life, people’s experiences with emotions are highly influenced by gender norms, and this is strikingly the case in workplace contexts. In this chapter, we review the existing literature related to how people experience and express (or suppress) emotions at work as a function of gender. In line with most contemporary literature we reviewed, we use the terms “affect” and “emotions” relatively interchangeably. Indeed, the majority of the research we identified was focused on state-level affect and not on trait-level or stable affect (often referred to as “mood”).
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