New Challenges, An Old Conundrum
from Part III - Contracting and Dispute Resolution
Published online by Cambridge University Press: 08 February 2025
More than most innovations, smartphones have transformed the human experience. Most people now live with powerful computational devices within arm’s reach, day and night. By enabling the platform economy and bringing computers closer to the human experience, smartphones also opened new doors for tracking and surveillance. The sum of these changes radically altered the consumer contracting environment, exerting new pressures on the foundations of contract law. This chapter examines key factors in this transformation: unprecedented scale, privacy risks, linguistic complexity, and fundamental asymmetries. In sum, the smartphone era has exacerbated old conundrums in consumer contracting – while also introducing new ones. The net result: a further decoupling of consumer reality and contract law.
To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.
Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.
Find out more about the Kindle Personal Document Service.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.
To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.