Book contents
- Frontmatter
- Contents
- List of contributors
- Preface
- Part I Performance measurement – functional analyses
- 1 Measuring performance: The accounting perspective
- 2 Measuring performance: The marketing perspective
- 3 Measuring performance: The operations perspective
- 4 Finding performance: The new discipline in management
- Part II Performance measurement – theoretical foundations
- Part III Performance measurement – frameworks and methodologies
- Part IV Performance measurement – practical applications
- Part V Performance measurement – specific measures
- Part VI Performance measurement – emerging issues and trends
- Index
3 - Measuring performance: The operations perspective
from Part I - Performance measurement – functional analyses
Published online by Cambridge University Press: 06 July 2010
- Frontmatter
- Contents
- List of contributors
- Preface
- Part I Performance measurement – functional analyses
- 1 Measuring performance: The accounting perspective
- 2 Measuring performance: The marketing perspective
- 3 Measuring performance: The operations perspective
- 4 Finding performance: The new discipline in management
- Part II Performance measurement – theoretical foundations
- Part III Performance measurement – frameworks and methodologies
- Part IV Performance measurement – practical applications
- Part V Performance measurement – specific measures
- Part VI Performance measurement – emerging issues and trends
- Index
Summary

- Type
- Chapter
- Information
- Business Performance MeasurementTheory and Practice, pp. 41 - 50Publisher: Cambridge University PressPrint publication year: 2002
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