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Chapter 11 - Solution #7: Establish and Sustain a Positive Team Culture

Published online by Cambridge University Press:  08 July 2022

John E. Kello  and
Joseph A. Allen
John E. Kello
Affiliation:
Davidson College, North Carolina
Joseph A. Allen
Affiliation:
University of Utah
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Summary

An ultimate outcome of leading a team well and fostering real collaboration is the establishment of a positive team culture. A positive team culture is marked by core values and norms of behavior that value collaboration, top performance, shared goals, and mutual support. Healthcare teams with a positive culture consistently produce better results for their members and the patients they serve. Members of such teams are less likely to experience burnout. Strategies that foster a positive team culture and strategies that undermine a positive team culture, that is, “dos” and “don’ts,” are identified and explained in this chapter. The risk of “groupthink” that highly cohesive teams may experience is real and must be avoided. The pandemic has put a premium on teams’ ability to quickly establish and maintain a positive culture.

Keywords

collaborationteamwork
Type
Chapter
Information
The Burned Out Physician
Managing the Stress and Reducing the Errors
 , pp. 145 - 157
Publisher: Cambridge University Press
Print publication year: 2022

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