Book contents
- Frontmatter
- Contents
- List of figures and tables
- Acknowledgements
- The authors
- List of abbreviations
- Series Editor's introduction
- Introduction
- Section 1 Theories
- Section 2 Infrastructure
- Section 3 Activities and tools
- 34 Action learning sets
- 35 Apprentices, graduate trainees and work placements
- 36 Awards
- 37 Buddying
- 38 CILIP qualifications
- 39 CILIP qualifications – revalidation
- 40 Coaching
- 41 Collaborative working
- 42 Communities of practice – internal
- 43 Communities of practice – external
- 44 Conferences – attending
- 45 Conferences – organizing
- 46 Conferences – posters
- 47 Conferences – presenting
- 48 Conferences – sharing the learning
- 49 Conferences – volunteering
- 50 Conferences – workshops
- 51 Conferences – writing proposals for papers
- 52 CVs
- 53 Exchange of Experience events, TeachMeets and Unconferences
- 54 Formal qualifications
- 55 Funding for CPD
- 56 Group conversations
- 57 Job rotation
- 58 Learning logs and journals
- 59 Meetings – attending
- 60 Meetings – chairing
- 61 Meetings – note taking
- 62 Mentoring – external
- 63 Mentoring – peer
- 64 Minutes of madness
- 65 MOOCs
- 66 Networks
- 67 Networks – setting up
- 68 Networks – running
- 69 Personal development plans
- 70 Presentations – general tips
- 71 Professional membership
- 72 Projects
- 73 Project management tools
- 74 Reflection – facilitating
- 75 Reflective practice
- 76 Reflective writing
- 77 Research activities
- 78 Secondments
- 79 Shadowing
- 80 Social media
- 81 SWOT analysis
- 82 Time management
- 83 Time management tools
- 84 Training courses – attending
- 85 Training courses – commissioning
- 86 Training courses – planning, delivering and evaluating
- 87 Twitter
- 88 Twitter chats
- 89 VLEs
- 90 Visits
- 91 Volunteering
- 92 Webinars
- 93 Writing blog posts
- 94 Writing business cases
- 95 Writing case studies
- 96 Writing e-mails
- 97 Writing journal articles
- 98 Writing newsletters
- 99 Writing procedures
- 100 Writing project plans
- 101 Writing reports
- Index
40 - Coaching
from Section 3 - Activities and tools
Published online by Cambridge University Press: 09 June 2018
- Frontmatter
- Contents
- List of figures and tables
- Acknowledgements
- The authors
- List of abbreviations
- Series Editor's introduction
- Introduction
- Section 1 Theories
- Section 2 Infrastructure
- Section 3 Activities and tools
- 34 Action learning sets
- 35 Apprentices, graduate trainees and work placements
- 36 Awards
- 37 Buddying
- 38 CILIP qualifications
- 39 CILIP qualifications – revalidation
- 40 Coaching
- 41 Collaborative working
- 42 Communities of practice – internal
- 43 Communities of practice – external
- 44 Conferences – attending
- 45 Conferences – organizing
- 46 Conferences – posters
- 47 Conferences – presenting
- 48 Conferences – sharing the learning
- 49 Conferences – volunteering
- 50 Conferences – workshops
- 51 Conferences – writing proposals for papers
- 52 CVs
- 53 Exchange of Experience events, TeachMeets and Unconferences
- 54 Formal qualifications
- 55 Funding for CPD
- 56 Group conversations
- 57 Job rotation
- 58 Learning logs and journals
- 59 Meetings – attending
- 60 Meetings – chairing
- 61 Meetings – note taking
- 62 Mentoring – external
- 63 Mentoring – peer
- 64 Minutes of madness
- 65 MOOCs
- 66 Networks
- 67 Networks – setting up
- 68 Networks – running
- 69 Personal development plans
- 70 Presentations – general tips
- 71 Professional membership
- 72 Projects
- 73 Project management tools
- 74 Reflection – facilitating
- 75 Reflective practice
- 76 Reflective writing
- 77 Research activities
- 78 Secondments
- 79 Shadowing
- 80 Social media
- 81 SWOT analysis
- 82 Time management
- 83 Time management tools
- 84 Training courses – attending
- 85 Training courses – commissioning
- 86 Training courses – planning, delivering and evaluating
- 87 Twitter
- 88 Twitter chats
- 89 VLEs
- 90 Visits
- 91 Volunteering
- 92 Webinars
- 93 Writing blog posts
- 94 Writing business cases
- 95 Writing case studies
- 96 Writing e-mails
- 97 Writing journal articles
- 98 Writing newsletters
- 99 Writing procedures
- 100 Writing project plans
- 101 Writing reports
- Index
Summary
COACHING AND MENTORING have similarities and the terms are often used interchangeably. They employ similar techniques, sometimes blurring the boundaries between the two approaches (Webster, 2014; Brewerton, 2002). Coaching derives from the sporting community and the coach is particularly concerned with improving performance and finding solutions. Coaches do not need to work in the same field as the person being coached, but rather bring a skill set which they use to help the individual to achieve their goals. A mentor is usually a more experienced professional working in the same field who will share their knowledge and skills with the individual being mentored.
Coaches use their skills in listening, questioning, challenging and being supportive, to focus on solving a specific problem or achieving a clear outcome, often within a short timeframe. This differs from a mentoring relationship, which is usually longer-term and more likely to be concerned with the learning elements of the relationship rather than performance. Hadikin (2004) states that there is no universal definition of coaching, that it is ‘simply helping others to realise their potential’ (Hadikin, 2004, 1).
Coaching is not necessarily career-focused and can be applied to all aspects of an individual's life. In the context of this book, we will emphasize the way that coaching provides a structured framework for an individual to work with a skilled professional to improve their performance and solve problems at work. Within this model of coaching, Whitmore (2009) indicates that the coach uses their expertise (without necessarily having knowledge of the coachee's specialism) to explore perceptions, unlock learning and draw new or unknown conclusions. CIPD (2009) states that coaching focuses on the individual and is not always work-related, so can be used to explore selfperception and personal responses to situations.
The GROW Model
Coaches often use frameworks to structure their sessions and Whitmore's (2009) GROW Model (Figure 40.1) is a simple yet common approach. This model is useful for keeping coaching sessions on track and ensuring that the individual being coached leaves with a tangible action plan that they can implement.
Employing an external coach for an individual or group may not be an option for your LKS, but some organizations have in-house coaching schemes to provide individuals with support.
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- Practical Tips for Developing Your Staff , pp. 100 - 103Publisher: FacetPrint publication year: 2016