Many books have been written on the topic of second language assessment, but few are easily accessible for both students and practicing language teachers. This textbook provides an up-to-date and engaging introduction to this topic, using anecdotal and real-world examples to illustrate key concepts and principles. It seamlessly connects qualitative and quantitative approaches and the use of technologies, including generative AI, to language assessment development and analysis for students with little background in these areas. Hands-on activities, exercises, and discussion questions provide opportunities for application and reflection, and the inclusion of additional resources and detailed appendices cements understanding. Ancillary resources are available including datasets and videos for students, PowerPoint teaching slides and a teacher's guide for instructors. Packed with pedagogy, this is an invaluable resource for both first and second language speakers of English, students on applied linguistics or teacher education courses, and practicing teachers of any language.

Assuming no prior linguistics background, this introductory textbook summarises key topics and issues from workplace discourse research in a clear and accessible manner. The topics covered include how people issue directives, use humour and social talk, and how they manage conflict and disagreement. The role of language in the enactment of identity is also explored, in particular leadership, gender, and cultural identity, along with the implications and applications of workplace research for training and communications skills development. Over 160 international examples are provided as illustration, which come from a wide range of workplace settings, countries and languages. The examples focus on authentic spoken discourse, to demonstrate how theory captures the patterns found in everyday interaction. Introducing Language in the Workplace provides an excellent up-to-date resource for linguistics courses as well as other courses that cover workplace discourse, such as business communication or management studies.