Platform economies are depicted as the foundation for a new era of economic production. This transpires through the incorporation of digital technologies and algorithmic operations into the heart of economic and financial practices. However, different assumptions are made about the effects of digital platforms depending on geographical location. While digital platforms are approached as inherent to processes of financialization globally, they are reduced to processes of financial inclusion when referencing the ‘Global South’. Analyses of financialization as a one-way-vector - Global North to Global South - overlook the variability, the limits, and responses to financialization. In contrast, a focus on market devices illustrates the specificities of value creation. An example of this is ‘the float’, a form of financial value generated by mobile telecommunication operators, mobile money issuers, and commercial banks in Africa. Through this lens, we see instances of both value subjugation and autonomization, evidence that the fault lines of value production generated by ambiguous market devices are obscured by the Global North/Global South frame.

The study at hand measures the value of improving data governance and access in the Supporting Soil Health Interventions (SSHI) project in Ethiopia. We applied two separate but interlinked models, one qualitative and one quantitative, to create a new framework enhancing the traditional cost–benefit analysis. The qualitative analysis provided novel insights into the specific types of value and the mechanisms through which they are generated. These results underpinned the development of an innovative framework to measure this perceived value quantitatively. By combining the quantitative and qualitative framework, the study demonstrated that it is possible to generate plausible and credible quantitative estimates of both costs and benefits of data governance and access. While acknowledging that the estimates are only illustrative, the case study results suggested on a direct cost measure, at a particular point in time, the SSHI data governance activities yielded a negative return. However, indirect social and public benefits are rarely quantified, but this paper shows that relatively few “indirect” benefits (current but unmeasured, or measurable but in the future) are necessary to reverse that view, at least from the point of the economy more generally.

Having upended the traditional software development, which historically was centred exclusively on proprietary, copyright-protected code, open-source has now entered the physical artefact world. In doing so, it has started to change not only how physical products are designed and developed, but also the commercialisation process. In recent years, authors have witnessed entrepreneurs intentionally choosing not to patent their product design and technologies but instead licencing the designs and technologies under open-source licences. The entrepreneurs share their product designs online with their community – people who congregated due to the shared interests in products’ technology or project’s social objectives. Founding a startup firm without excluding others from using their own invention is not a common practice. Therefore, there is reason to ask if this choice a strategic decision or irrational action due to short-sightedness or extreme altruism? Conducting interviews with 65 founders, we grounded a framework explaining that the driver of going open is a result of both intrinsic and extrinsic factors. In addition, we observed the change of identities over time among the entrepreneurs. We hope to use this paper as a pilot study of this emerging socio-technological phenomenon, which is understudied relative to the proprietary product commercialisation process.

This study examines the role of service innovation, including service process, Information Technology infrastructure and customer acuity, on customer satisfaction from the network relationships perspective. This study tests the hypotheses in a sample of 136 companies, which is drawn from top 5,000 Taiwanese firms listed in the 2015 yearbook published by the China Credit Information Service Incorporation. The results indicate that service innovation is positively related to network relationships, and that network relationships have a positive effect on customer satisfaction. Also, the results provide evidence that network relationships play a mediating role between service innovation and customer satisfaction. The findings of this study contribute to the theoretical development of a conceptual model for explaining the interrelationships among service innovation, network relationships, and customer satisfaction. The empirical evidence of the Sobel test, in line with Baron and Kenny’s procedure and bootstrap analysis supports the process-oriented view and indicates that network relationships mediate the effect of service innovation on customer satisfaction. Finally, this study discusses managerial implications and highlights future research directions.

Despite their many contributions, each of the most prevalent approaches to leadership – the micro interpersonal leadership models such as transformational theory, trait theory and charismatic leadership, and the macro strategic management – has notable ‘blind spots’ and relies on biased or partial assumptions. Furthermore, the macro–micro polarization of major leadership theories overlooks important meso perspective processes, such as structuring, which leaders can use to attain a more compounded and sustained effect on organizational outcomes. The goal of this paper is to propose an integrative theoretical framework – value-creating leadership – which provides what is missing from the theory of organizational leadership. Value-creating leadership combines micro and macro perspectives regarding management and leadership along with a meso perspective to create a unified model of corporate leadership.

Broad economic and social reform, rapid technological change and increasing global competition have meant that organisations must consider all aspects of their business model in order to successfully create and capture ongoing customer value. In this study it is proposed that business model innovation must always consider and incorporate the symbiotic and interdependent relationship that stakeholders have with an organisation. One particular aspect of economic reform, privatisation, has become an important driver of economic growth in many economies, particularly when linked with the rapid growth of air travel. Privatisation of an airport can generate a radical change in the overall business model for the airport owner and the various stakeholders involved in the operation of the airport. Sydney Airport has restructured its overarching business model to meet the demands of stakeholders. Using feedback from key stakeholders, this research examines the generally accepted view that airport privatisation leads to an improvement in airport performance. Chesbrough's Business Model Framework provides a lens to assist the analysis of Sydney Airport operations before and after privatisation, and provides valuable insights into the impact of privatisation on business model innovation.