The phrase “people-centred justice” is a powerful rallying idea for improving access to justice. But what does it mean? While it is attractively simple, its openness means reformers can subsume a number of very different aims under its banner. Using various examples from New Zealand, where it has featured in domestic policy since 2012, this article considers three aspects of people-centred justice that mean it is open to various interpretations: conceptions of people (as legal actors, people with needs broader than law, people connected to communities); tensions between the needs of various people; and the role of representatives of people in people-centred justice. It argues that as people-centred justice comes of age, attention needs to be paid to refining its meaning. It must remain thoughtfully anchored to its original goals and its complexities need to be recognised and attended to if it is to realise its promise as a focus for access to justice reform.
