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1 results

  • 24 - The Dark Side of Workplace Technology

  • from Part III - Implications for Talent Management and Impact on Employees
  • Edited by Brian J. Hoffman, University of Georgia, Mindy K. Shoss, University of Central Florida, Lauren A. Wegman, University of Georgia
  • Book:
    The Cambridge Handbook of the Changing Nature of Work
    Published online:
    02 April 2020
    Print publication:
    23 April 2020, pp 509-531

  • Summary

    While technology is beneficial in many ways for organizations, it also allows employees a plethora of new methods to engage in workplace mistreatment and other counterproductive work behavior (CWB). Thus, technology’s role in the changing nature of work includes contributing to deleterious organizational and employee wellbeing outcomes. This chapter focuses on newer cyber-CWB and cyber occupational health psychology (C-OHP) constructs that lead to these negative workplace effects, including cyber incivility, cyberbullying, cyberloafing, and cybersecurity behaviors. The extant literature in this nascent area suggests that many of these behaviors occur on a frequent basis in today’s workplace, and we provide recommendations to lessen the occurrence of C-CWB and C-OHP behaviors. We also discuss potential drawbacks of commonly employed deterrents of these behaviors, such as social media screening and workplace monitoring.