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Recognizing the pervasive influence of modern digital technologies, this chapter argues for the supremacy of strategy work in terms of giving shape and effect to the associated agenda for strategic, organizational and technological change. The chapter focuses on the theory and practice of action research as a Mode 2 approach to knowledge production as managers co-inquire into the practice of strategizing. The discussion speaks directly to the practice of action research in government organizations, of enhancing strategy work and its related outcomes, and the broader outcomes of co-inquiry. The chapter affirms the central role of action research in knowledge production and emphasizes how the practice of action research is itself being transformed by enabling digital technologies during the current COVID-19 pandemic. The contention throughout is that good practice informs research and good research informs practice.
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