Elder abuse has mainly been studied in the family setting. This research looks at elder abuse in public nursing homes in Quebec. It studies the meaning that middle-management practitioners give to their work. This article shows how the method used to collect the information is directly chosen in regard to epistemological and paradigmatic concerns as well as in accordance with the questions addressed in the research. It exposes specific thoughts regarding this study done by semi-structured in-depth interviews. It presents results gathered by this method. It concludes with a reflexion on qualitative methods as ways of gaining knowledge on the human aging process.