How does an individual's criminal record shape interactions with the state and society? This article presents evidence from a nationwide field experiment in the United States, which shows that prospective applicants with criminal records are about 5 percentage points less likely to receive information from college admission offices. However, this bias does not extend to race: there is no difference in response rates to Black and White applicants. The authors further show that bias is all but absent in public bureaucracies, as discrimination against formerly incarcerated applicants is driven by private schools. Examining why bias is stronger for private colleges, the study demonstrates that the private–public difference persists even after accounting for college selectivity, socio-economic composition and school finances. Moving beyond the measurement of bias, an intervention designed to reduce discrimination is evaluated: whether an email from an advocate mitigates bias associated with a criminal record. No evidence is found that advocate endorsements decrease bureaucratic bias.