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Non-governmental and civil society organizations have long been recognized as crucial players in climate politics. Today, thanks to the internet, social media, satellite, and more, climate activists are pioneering new organizational forms and strategies. Organizations like Fridays for Future, 350.org, and GetUp! have used social media and other digital platforms to mobilize millions of people. Many NGOs use digital tools to collect and analyze 'big data' on environmental factors, and to investigate and prosecute environmental crimes. Although the rise of digitally based advocacy organizations is well documented, we know less about how digital technologies are used in different aspects of climate activism, and with what effects. On this basis, we ask: how do NGOs use digital technology to campaign for climate action? What are the benefits and downsides of using technology to push for political change? To what extent does technology influence the goals activists strive for and their strategies.
Extant research examining the effects of top management team (TMT) gender diversity on firm performance report equivocal findings. We seek to enhance understanding of this critical relationship in the context of an acquisition, which necessitates changes in one or both firms during a process characterized by non-routine decisions, time pressures, high uncertainty, and frequent debates among strategic leaders. Specifically, we examine the effects of gender diversity of top management and female executives’ formal and informal power on post-deal performance. Our results indicate gender diversity has negative effects on post-deal performance. Further, in a subsample of acquirers with gender diverse teams, our results reveal that female executives’ structural power and ownership power have negative performance effects, while power conferred through an elite education has positive performance effects. Our findings highlight the need to expand gender diversity research to consider the strategic context facing diverse TMTs and power dynamics among them.
This chapter explains and discusses the definition of public sector innovation. Public sector innovation includes two concepts or terms: (1) public sector and (2) innovation. The first concept, “the public sector,” refers to the general government organizations owned and funded by the government and may include or exclude state-owned enterprises. The second concept, “innovation,” refers to novel ideas or practices implemented organizations. Thus, novelty and implementation are two key terms defining innovation. Therefore, public sector innovation refers to innovative activities in the public sector, and this chapter provides information about it. In addition, this chapter discusses how and in what ways innovation differs from public management reforms, organizational change, invention, creativity, entrepreneurship, and improvement.
Although practitioners and scientists agree that user adoption of new technologies is a key success factor in digital transformations, little is known about how specific management factors are related to user behavior. In particular, the temporal nature of digital transformation projects is largely neglected. Therefore, we propose a systematic, theory-based framework for the management of digital adoption (MDA) and derive specific process-oriented hypotheses for content-, process-, and context-related management factors, their relationships to user adoption, and underlying psychological processes (e.g., performance expectancy or social influence). We applied the MDA framework in the context of a large digital transformation project in a logistics company in a two-wave research design. We tested the process-oriented hypotheses based on latent change score analysis among 1,095 users. The results support the assumption that changes in management factors, largely mediated by changes in the psychological processes, lead to changes in user behavior.
Decades of research confirms that the behavior of leaders influences change outcomes. Correspondingly, leader development has aimed to identify and develop the individual traits and attributes that are precursors to desired behaviors. However, where this approach has traditionally targeted static precursors and, thus, relatively stable sets of behaviors, there is growing evidence that successful change requires leaders to switch behaviors during change. We introduce mindset activation as a leader development approach to aid this switch. We elaborate on two common change processes – top-down and bottom-up – and establish a connection between the desired leader behaviors of these processes and the fixed and growth mindsets, respectively. In doing so, we propose a means of operationalizing the activation of fixed and growth mindsets for leader development during change. This new approach overcomes some of the limitations of the traditional focus on static precursors of behaviors, by providing a more precise account that encompasses the malleable and dynamic nature of personality system processes to enable effective change leadership.
This chapter takes a social identity perspective on change leadership. Although leading change is considered to be an essential part of leadership in general, the empirical literature on this topic is relatively sparse. Yet, the social identity perspective provides valuable insights into this topic, in particular, shedding light on why individuals resist or support change and how leaders can play a role in facilitating positive change pathways. Drawing on this literature, we develop a multi-identity pathway model, which outlines how leaders can enable employee change adjustment by enhancing perceptions of identity continuity and identity gain during change processes. This model further explores the identity management behaviors that leaders can employ to inspire support for change, and the different (organizational, team, and occupational) identity foci that may facilitate positive change reactions. Finally, we discuss whether shared or distributed models of leadership are feasible leadership mechanisms in fostering strong post-change support among employees.
Organizational change is an inherently temporal phenomenon which unfolds over time. Change processes are difficult to predict, take unforeseen turns, and are often implemented sequentially. This typically causes uncertainty and ambiguity and affects employees’ appraisal of a change project and the related beliefs, expectations, emotions, and behavioral reactions. The unfolding of change processes over time is addressed in only few theoretical conceptualizations (e.g., the "change curve"). In this chapter we explore the time-related psychological aspects of organizational change. More specifically, we explore how change processes can be theoretically modeled to include a temporal perspective, how change recipients’ cognitive and emotional experiences and reactions to change evolve over time, and how individual and organizational factors influence change recipients’ experiences and reactions over time. We propose a phases model in which we describe the development of change recipients’ reactions over the course of a change project. Here, we integrate literature from the fields of organizational psychology and organizational behavior as well as change management and sensemaking.
In August 2020 the UK government announced without warning the abolition of Public Health England (PHE), the principal UK agency for the promotion and protection of public health. We undertook a research programme seeking to understand the factors surrounding this decision. While the underlying issues are complex two competing interpretations have emerged: an ‘official’ explanation, which highlights the failure of PHE to scale up its testing capacity in the early weeks of the COVID-19 pandemic as the fundamental reason for closing it down and a ‘sceptical’ interpretation, which ascribes the decision to blame-avoidance behaviour on the part of leading government figures. This paper reviews crucial claims in these two competing explanations exploring the arguments for and against each proposition. It concludes that neither is adequate and that the inability adequately to address the problem of testing (which triggered the decision to close PHE) lies deeper in the absence of the norms of responsible government in UK politics and the state. However our findings do provide some guidance to the two new organizations established to replace PHE to maximize their impact on public health. We hope that this information will contribute to the independent national COVID inquiry.
This Element presents and discusses the main trajectories in the evolution of the concept of ambiguity and the most relevant theoretical contributions developed around it. It specifically elaborates on both the intrinsic perspectives on ambiguity as an inherent part of organizational decision-making processes and the more recent strategic perspectives on discursively constructed strategic ambiguity. It helps illuminate the path ahead of organizational scholars and offers new avenues for future research. This is important given the ever more pervasive presence of ambiguity in and around organizations and societies.
The role of religion in government and public policy constitutes a major challenge to governance in modern times. Religious parties tend to play the role of spoiler to democratization and democratic governance around the world. In Muslim-majority countries, this issue is compounded by the permissive religious institutional environment that religious parties operate within; Islamist parties capitalize on the absence of a centralized hierarchical religious authority and take on hybrid party-movement structures to claim to represent the faith. Governments, as a result, struggle to contain Islamist parties to the political sphere. Contemporary analyses of Islamist parties disproportionately focus on the factors behind their ideological change, social activism, and intraparty conflicts at the expense of their organizational structures, despite the latter’s great political and policy relevance. The Conclusion offers an overview of the debate surrounding Islamist organizational structures and offers multiple policy options for incentivizing organizational reform within Islamist parties, with the end goal of facilitating a process of ideological reform.
Le Québec présente le taux de prescriptions d’antipsychotiques le plus élevé chez les personnes âgées de 65 ans et plus au Canada. La démarche « Optimiser les pratiques, les usages, les soins et les services – antipsychotiques » (OPUS-AP) vise à pallier cet enjeu. Étant donné ses premiers résultats prometteurs, notre étude visait à identifier les déterminants de son succès. Elle repose sur un devis d’étude de cas regroupant une analyse documentaire et 21 entrevues auprès d’acteurs clés impliqués dans l’implantation. Les résultats mettent en lumière cinq déterminants centraux : 1) une démarche intégrée, collaborative et probante; 2) des communications et des réseaux au service de la démarche; 3) un climat d’implantation favorable aux changements; 4) un engagement et une implication des parties prenantes; et 5) une stratégie d’application des connaissances intégrée et appuyée. Des défis et recommandations pour assurer la pérennisation et la mise à l’échelle d’OPUS-AP et inspirer des démarches similaires sont identifiés.
Prior research has emphasized the importance of dynamic capabilities to organizational transformation. In this paper, we explore how dynamic capabilities can have varying roles in change, and only potentially create transformational outcomes. By conducting ethnographic phenomenon driven research and observing the interactions of specific customer data related capabilities over a long period of time, we relate the potential for change to the way in which capabilities' interact, and identify three different mechanisms for change. Transformation requires a disruption of existing operational capabilities, which may result from one of the three identified mechanisms. Introducing a more theoretically consistent and practical taxonomy for (dynamic) capabilities may help in resolving some of the criticisms for their unclear practical implications. Further, our findings underline the importance of studying capabilities in their networks within organizations and over time.
This paper investigates the rational and emotional functions of symbols in organizational change and how collective sensemaking and acceptance of organizational changes are facilitated by the emotional functioning of executive symbolism. Evidence from archived data, news reports, reviews, and case studies are used to support our theoretical analysis. Our opinion is that the CEO can incorporate symbols into not only the rational calculation process to convey the benefits and losses of organizational changes but also the emotional identification process to create new emotional connections and reduce the resistance of the members to organizational changes. We describe why and when the implementation of symbolism will gain the acceptance of members toward organizational change and explain the scenarios that apply for the two functions.
Building on positive research findings in Europe, Canada, and Australia over the past 30 years, the US National Institute of Mental Health (NIMH) funded two large trials of Coordinated Specialty Care (CSC) for first episode psychosis approximately 10 years ago. These studies found that participation in CSC, which includes both pharmacological and manualized psychosocial treatments, resulted in greater treatment retention, improved quality of life and work/school rates and reduced psychopathology among participants (Dixon et al., 2015; Kane et al., 2016). The authors of this chapter were intervention co-developers and trainers in the NIMH funded Recovery After an Initial Schizophrenia Episode (RAISE) national randomized controlled trial comparing CSC to customary care in 34 non-academic “real-world” community mental health clinics. The psychosocial components of the RAISE CSC intervention, entitled NAVIGATE, are manualized and available at navigateconsultants.org. The authors have now provided intensive onsite training and consultation in NAVIGATE in over 20 US states, typically to a combination of state and local community mental health agencies. In this chapter, they will present an overview of NAVIGATE and the national training effort, and then highlight both success and challenges in working to improve evidence-based first episode psychosis mental health treatment in the USA on a national and local level.
This chapter summarizes the key themes from the preceding chapters by experts in the field of psychosis: the connection between mental healthcare and the larger social climate; the need to combat stigma and change beliefs and attitudes; the important role of training; the necessity of breaking down silos; and the essential nature of learning from others. Given that successful implementation and dissemination will likely require interventions at multiple levels of the system, we apply best practices from organizational change management to provide a path forward. Using the ADKAR model to develop awareness of the need for change, foster desire to be involved in the change, generate the knowledge and ability to participate in the change, and reinforce desired behaviors are essential steps forward. We provide concrete suggestions to promote change of the mental healthcare system as each step of the change process.
Over the last two decades, Routine Dynamics has emerged as an international research community that shares a particular approach to organizational phenomena. At the heart of this approach is an interest in examining the emergence, reproduction, replication and change of routines as recognizable patterns of actions. In contrast to other research communities interested in those phenomena, Routine Dynamics studies are informed by a distinctive set of theories (especially practice theory and related process-informed theories). This Handbook offers both an accessible introduction to core concepts and approaches in Routine Dynamics as well as a comprehensive and authoritative overview of research in different areas of Routine Dynamics. The chapters of this Handbook are structured around four core themes: 1) Theoretical resources for research on the dynamics of routines, 2) Methodological issues in studying the dynamics routines, 3) Themes in Routine Dynamics research and 4) Relation of Routine Dynamics to other communities of thought.
1. To identify best practices in managing expatriates and to outline the roles of these managers in FSA development and transfer processes.
2. To examine the main pitfalls when managing expatriates.
3. To describe how to craft effective organizational change in the MNE through following a rigorous eight-step process.
4. To explain how modern human resources management (HRM) practices in a digital MNE can be nurtured, building on a global community of employees and contributors.
5. To show how successful MNEs can improve their organization-wide capacity to integrate interdependent international operations through ‘managing managers’.
In this Element, we examine how organizational researchers have published articles contributing to organization theory in high quality organizational journals, and we examine how healthcare researchers have drawn on organization theory in healthcare management journals. We have two main aims in writing this Element. The first is to motivate scholars working in the field of general organizational and management studies to increasingly use healthcare settings as an empirical context for their work in theory development. Our second aim is to encourage healthcare researchers to increase their use of organizational theory to advance knowledge about the provision of healthcare services. Our investigations revealed a growing number of organizational studies situated in healthcare. We also found a disappointing level of connection between research published in organization journals and research published in healthcare journals. We provide explanations for this division, and encourage more crossdisciplinary work in the future.
This multi-wave, multi-source study focuses on the benefits of work engagement for employee adaptation to organizational change. The change entailed the implementation of a flexible office design in an engineering firm, which caused radical change for employees. Building on conservation of resources (COR) theory and change transition models, we predict that work engagement trajectories during change are crucial for successful adaptation. The hypothesized process was that initial employee meaning-making will facilitate work engagement, which, in turn, predicts supervisor-rated adaptive performance (i.e. adaptive work-role performance and extra-role performance) via attitude-to-change. Attitude-to-change was modeled as reciprocally related to work engagement at different points in time. Weekly questionnaires were completed by 71 employees during the first five weeks of the change (296 observations). Latent growth trajectories using weekly engagement measures showed no overall growth, but did show significant variance around the slope of work engagement. Meaning-making and attitude-to-change at the onset were positively related to initial levels, but not to growth of work engagement. Meaning-making was indirectly related to short-term attitude-to-change via work engagement. Short-term attitude-to-change was predictive of supervisor-rated adaptive performance and long-term attitude-to-change. Finally, work engagement (slope) predicted long-term attitude-to-change and supervisor-rated extra-role performance via short-term attitude-to-change. Taken together, the study contributes to knowledge about micro-level transition processes of employee adaptation and the benefits of work engagement during change.
This study positions perceived organizational culture's (OC) as an important internal contextual factor that influences employee reactions to change. Drawing on the theory of planned behavior (TPB) and organization theory research, we analyze the mechanisms through which employee perceptions of OC generate its effect on employee responses to organizational change. Data from a field study of 171 employees in Kurdistan Region of Iraq's public school teachers showed that employee perceptions of developmental culture were positively and directly related to their change-supportive intentions (CSIs) and, as suggested by the TPB, its effects are simultaneously mediated by change-related attitude (CRA), subjective norm and perceived behavioral control. However, our findings demonstrated that hierarchical culture was only indirectly related to employee CSIs; this relationship was mediated only by CRA and subjective norm. This study is important because it broadens the remit of OC's role as change agent and provides valuable insight into how OC influences employee responses to change efforts in public organizations.