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Medical surge events require effective coordination between multiple partners. Unfortunately, the information technology (IT) systems currently used for information-sharing by emergency responders and managers in the United States are insufficient to coordinate with health care providers, particularly during large-scale regional incidents. The numerous innovations adopted for the COVID-19 response and continuing advances in IT systems for emergency management and health care information-sharing suggest a more promising future. This article describes: (1) several IT systems and data platforms currently used for information-sharing, operational coordination, patient tracking, and resource-sharing between emergency management and health care providers at the regional level in the US; and (2) barriers and opportunities for using these systems and platforms to improve regional health care information-sharing and coordination during a large-scale medical surge event. The article concludes with a statement about the need for a comprehensive landscape analysis of the component systems in this IT ecosystem.
New technologies hold great promises of making crisis response better. These technologies may improve information positions and enable faster communication as well as produce more rapid and targeted responses in crises. As such, technological progress boosts effectiveness and efficiency, while reducing risks to frontline responders. Still, the reality does not always match these great expectations due to technical failures and implementation difficulties as well as persistent social problems that cannot be resolved by new tools or systems. There are often even undesirable side effects. The dilemma for frontline responders revolves around finding the right attitude toward new technologies. Technological progress is a historical inevitability, but new innovations should only be adopted if these match a recognized problem in the response and not just for their own sake. There are guiding principles, based on earlier experiences, that offer useful insights in how to best incorporate modern tools and systems. This requires a prudent approach that considers new technology with a mix of hesitation and curiosity.
The Coda pushes the implications of the book’s argument both backward and forward in time. Love reads Sir Arthur Conan Doyle’s character Sherlock Holmes as a nineteenth-century precursor to the cybernetic impulses of data-collection and data-processing, and points to the growing body of criticism that is probing the historical parameters of cybernetic thinking even further back in time. Love proposes that the emerging sense of a literary–critical cybernetic paradigm is particularly significant to scholars of modernism in light of the field’s recent global turn. Finally, she illustrates how the cybernetic reading of modernist formal experimentation can both illuminate and offer aesthetic alternatives to contemporary technological debates surrounding issues like surveillance and privacy. This conclusion drives home the argument that modernist literature can help us understand the longer and more diverse cultural history of our present-day, information-rich world; it also gestures to new possibilities for research and analysis that might push our awareness of cybernetic thinking back even further into earlier cultural moments, movements, genres, and texts.
In this special issue, we have collected eight articles that offer new points for research on information and communications technology (ICT)-based systems. We focused on the intuitive nature of the relationship between new ICT-based systems and contemporary management, forming an integrative unit of analysis instead of focusing solely on new ICT-based systems and leaving contemporary management as a moderating or mediating factor. This special issue promoted interdisciplinary research at the intersection of new ICT-based systems and contemporary management, including cybernetics systems and knowledge management, service managing and the Internet of things, cloud and marketing management, business process re-engineering and management, knowledge management, and strategic business management, among others.
The University of Illinois at Chicago (UIC), along with many academic institutions worldwide, made significant efforts to address the many challenges presented during the COVID-19 pandemic by developing clinical staging and predictive models. Data from patients with a clinical encounter at UIC from July 1, 2019 to March 30, 2022 were abstracted from the electronic health record and stored in the UIC Center for Clinical and Translational Science Clinical Research Data Warehouse, prior to data analysis. While we saw some success, there were many failures along the way. For this paper, we wanted to discuss some of these obstacles and many of the lessons learned from the journey.
Methods:
Principle investigators, research staff, and other project team members were invited to complete an anonymous Qualtrics survey to reflect on the project. The survey included open-ended questions centering on participants’ opinions about the project, including whether project goals were met, project successes, project failures, and areas that could have been improved. We then identified themes among the results.
Results:
Nine project team members (out of 30 members contacted) completed the survey. The responders were anonymous. The survey responses were grouped into four key themes: Collaboration, Infrastructure, Data Acquisition/Validation, and Model Building.
Conclusion:
Through our COVID-19 research efforts, the team learned about our strengths and deficiencies. We continue to work to improve our research and data translation capabilities.
In 2020, Baylor College of Medicine held a datathon to inform potential users of a new data warehouse, allow users to address clinical questions, identify warehouse capabilities and limitations, foster collaborations, and engage trainees. Senior faculty selected proposals based on feasibility and impact. Selectees worked with Information Technology for 2 months and presented findings. A survey of participants showed diverse levels of experience, high perceived value of the datathon, high rates of collaboration, and significant increases in knowledge. A datathon can promote familiarity with a new data warehouse, guide data warehouse improvement, and promote collaboration.
A comprehensive guide to digital entrepreneurship, bridging academic research and industry practice. Morabito provides a strategic overview of the main challenges and trends related to digital entrepreneurship, structured in three parts. Part I focuses on strategy and management issues, guiding readers through the theory and practice of building, implementing and growing new digital ventures and outlining the skills that are necessary for digital entrepreneurs to succeed and lead. Part II focuses on digital business systems, describing the main technological aspects that support and comprise the core infrastructure for digital entrepreneurship, including social media and the Internet of Things. Finally, Part III provides analyses of three core industries in which digital ventures are particularly important: fintech, manufacturing and fashion. Digital Entrepreneurship will appeal to students and researchers in the areas of digital strategy/innovation and information systems management. It will also be of interest to practitioners looking to develop or innovate digital ventures.
Large-scale mass-sporting events are increasingly requiring greater prehospital event planning and preparation to address inherent event-associated medical conditions in addition to incidents that may be unexpected. The Bank of America Chicago Marathon (Chicago, Illinois USA) is one of the largest marathons in the world, and with the improvement of technology, the use of historical patient and event data, in conjunction with environmental conditions, can provide organizers and public safety officials a way to plan based on injury patterns and patient demands for care by predicting the placement and timing of needed medical support and resources.
Problem:
During large-scale events, disaster planning and preparedness between event organizers, Emergency Medical Services (EMS), and local, state, and federal agencies is critical to ensure participant and public safety.
Methods:
This study looked at the Bank of America Chicago Marathon, a significant endurance event, and took a unique approach of reviewing digital runner data retrospectively over a five-year period to establish patterns of medical demand geographically, temporally, and by the presenting diagnoses. Most medical complaints were musculoskeletal in nature; however, there were life-threatening conditions such as hyperthermia and cardiac incidents that highlight the need for detailed planning, coordination, and communication to ensure a safe and secure event.
Conclusions:
The Chicago Marathon is one of the largest marathons in the world, and this study identified an equal number of participants requiring care on-course and at the finish line. Most medical complaints were musculoskeletal in nature; however, there were life-threatening conditions such as hyperthermia and cardiac incidents that highlight the need for detailed planning, multi-disciplined coordination, and communication to ensure a safe and secure event. As technology has evolved, the use, analysis, and implementation of historical digital data with various environmental conditions can provide organizers and public safety officials a map to plan injury patterns and patient demands by predicting the placement and timing of needed medical support, personnel, and resources.
As one of the largest marathons worldwide, the Bank of America Chicago Marathon (BACCM; Chicago, Illinois USA) accumulates high volumes of data. Race organizers and engaged agencies need the ability to access specific data in real-time. This report details a data visualization system designed for the Chicago Marathon and establishes key principles for event management data visualization. The data visualization system allows for efficient data communication among the organizing agencies of Chicago endurance events. Agencies can observe the progress of the race throughout the day and obtain needed information, such as the number and location of runners on the course and current weather conditions. Implementation of the system can reduce time-consuming, face-to-face interactions between involved agencies by having key data streams in one location, streamlining communications with the purpose of improving race logistics, as well as medical preparedness and response.
HankenT, YoungS, SmilowitzK, ChiampasG, WaskowskiD. Developing a Data Visualization System for the Bank of America Chicago Marathon (Chicago, Illinois USA). Prehosp Disaster Med. 2016;31(5):572–577.
Objectives: The aim of this study was to describe the techniques used in achieving consensus on common standards to be implemented in the EUnetHTA Information Management System (IMS); and to describe how interoperability between tools was explored.
Methods: Three face to face meetings were organized to identify and agree on common standards to the development of online tools. Two tools were created to demonstrate the added value of implementing interoperability standards at local levels. Developers of tools outside EUnetHTA were identified and contacted.
Results: Four common standards have been agreed on by consensus; and consequently all EUnetHTA tools have been modified or designed accordingly. RDF Site Summary (RSS) has demonstrated a good potential to support rapid dissemination of HTA information. Contacts outside EUnetHTA resulted in direct collaboration (HTA glossary, HTAi Vortal), evaluation of options for interoperability between tools (CRD HTA database) or a formal framework to prepare cooperation on concrete projects (INAHTA projects database).
Conclusions: While being entitled a project on IT infrastructure, the work program was also about people. When having to agree on complex topics, fostering a cohesive group dynamic and hosting face to face meetings brings added value and enhances understanding between partners. The adoption of widespread standards enhanced the homogeneity of the EUnetHTA tools and should thus contribute to their wider use, therefore, to the general objective of EUnetHTA. The initiatives on interoperability of systems need to be developed further to support a general interoperable information system that could benefit the whole HTA community.
This research investigates whether the importance of information scope for decision making mediates the relations between dimensions of strategic orientation, perceived environmental uncertainty (PEU) and organisational effectiveness in the retail pharmacy industry. Data from a survey of NSW pharmacies was analysed using structural equation modelling. Although two dimensions of strategic orientation – product-market development and market scope – were positively associated with information scope, the direct organisational benefits and mediating role of broad scope information were disconfirmed and no link between information scope and PEU was found. The results suggest the need for rethinking theoretical models of information scope. Implications for retail pharmacies and organisations interested in the effectiveness of those businesses are discussed.
The objective of this study was to draft a new Japanese Disaster Medical Assistance Team (DMAT) training program based on the responses to the Great East Japan Earthquake.
Methods
Working group members of the Japan DMAT Investigative Commission, Ministry of Health, Labour and Welfare, reviewed reports and academic papers on DMAT activities after the disaster and identified items in the current Japanese DMAT training program that should be changed. A new program was proposed that incorporates these changes.
Results
New topics that were identified to be added to the DMAT training program were hospital evacuation, preparations to receive DMATs at damaged hospitals, coordination when DMAT activities are prolonged, and safety management and communication when on board small helicopters. The use of wide-area transport was reviewed and changes were made to cover selection of various transport means including helicopter ambulances. Content related to confined space medicine was removed. The time spent on emergency medical information system (EMIS) practical training was increased. Redundant or similar content was combined and reorganized, and a revised DMAT training program that did not increase the overall training time was designed.
Conclusion
The revised DMAT training program will provide practical training better suited to the present circumstances in Japan. (Disaster Med Public Health Preparedness. 2014;8:477-484)
Planning and execution of mass-gathering events involves various challenges. In this case report, the Chicago Model (CM), which was designed to organize and operate such events and to maintain the health and wellbeing of both runners and the public in a more effective way, is described. The Chicago Model also was designed to prepare for unexpected incidents, including disasters, during the marathon event. The model has been used successfully in the planning and execution stages of the Bank of America Shamrock Shuffle and the Bank of America Chicago Marathon since 2008. The key components of the CM are organizational structure, information systems, and communication. This case report describes how the organizers at the 2013 Shamrock Shuffle used the key components of the CM approach in order to respond to an acute incident caused by a man who was threatening to jump off the State Street Bridge. The course route was changed to accommodate this unexpected event, while maintaining access to key health care facilities. The lessons learned from the incident are presented and further improvements to the existing model are proposed.
BaşdereM, RossC, ChanJL, MehrotraS, SmilowitzK, ChiampasG. Acute Incident Rapid Response at a Mass-Gathering Event Through Comprehensive Planning Systems: A Case Report from the 2013 Shamrock Shuffle. Prehosp Disaster Med. 2014;29(3):1-6.
A resource assessment methodology has been developed to designate prospective high permeable clastic aquifers and to assess the amount of potential geothermal energy in the Netherlands. It builds from the wealth of deep subsurface data from oil and gas exploration and production which is publicly and digitally available. In the resource assessment various performance indicator maps have been produced for direct heat applications (greenhouse and spatial heating). These maps are based on detailed mapping of depth, thickness, porosity, permeability, temperature and transmissivity (methodology presented in other papers in this NJG issue). In the resource assessment analysis 14 lithostratigraphic units (clastic aquifers) have been considered, ranging in age from the Permian to the Cenozoic. Performance maps have been made which include a) the expected doublet power (MWth) to be retrieved; b) the number of houses or hectares that can be heated from one doublet; and c) a potential indicator map, which provides insight in subsurface suitability for specific applications from a techno-economic perspective. To obtain a nationwide overview of the resource potential in terms of recoverable geothermal energy, a progressive filtering approach was used from total heat content of the reservoirs (Heat In Place – HIP) via the heat that can potentially be recovered (Potential Recovery Heat – PRH) to energy maps taking into account a techno-economic performance evaluation (Recoverable Heat – RH). Results show that the HIP is approximately 820,000 PJ which is significantly more than previous estimates of around 90,000 PJ. This considerable increase in geothermal energy potential is the result of accurate geological mapping of key reservoir properties and the development of state-of-the-art techno-economic performance assessment tools that performs Monte Carlo simulation. Moreover, for the previous estimates boundary conditions were set with the aim to compare the geothermal potential between different EU countries (Rijkers & Van Doorn, 1997). Taking into account techno-economic aspects, the RH is in the order of 85,000 PJ. This is equivalent to ~70% of the ultimate recoverable gas of the Slochteren Gas field. In total over 400 maps have been created or used as input for the resource assessment. Together, they provide comprehensive information for geothermal energy development from various stakeholder perspectives. The maps can be interactively assessed in the web-based portal ThermoGIS (www.thermogis.nl). This application complements existing subsurface information systems available in the Netherlands and supports the geothermal community in assessing the feasibility of a geothermal system on a regional scale.
We use data on a real, large-scale social network of 27 million individuals interacting daily, together with the day-by-day adoption of a new mobile service product, to inform, build, and analyze data-driven simulations of the effectiveness of seeding (network targeting) strategies under different social conditions. Three main results emerge from our simulations. First, failure to consider homophily creates significant overestimation of the effectiveness of seeding strategies, casting doubt on conclusions drawn by simulation studies that do not model homophily. Second, seeding is constrained by the small fraction of potential influencers that exist in the network. We find that seeding more than 0.2% of the population is wasteful because the gain from their adoption is lower than the gain from their natural adoption (without seeding). Third, seeding is more effective in the presence of greater social influence. Stronger peer influence creates a greater than additive effect when combined with seeding. Our findings call into question some conventional wisdom about these strategies and suggest that their overall effectiveness may be overestimated.
Objective — This work proposes a series of indicators, based on routine data collection system adopted in the Emilia Romagna Region, with the aim of describing the quality and quantity of psychiatric care and the connections of psychiatric structures. We are bearing in mind the Plan aimed to Mental Health Care 1994-1996 and the Efficiency and quality indicators of National Health System (SSN) devised by the Department of Health of national government. Method — A working group has been instituted by the regional authority to define the indicators (definition of meaning, formula, danger level, finality, level od utilisation, data source and frequency of survey, congruent with the regional information system. Results — We present 105 indicators grouped according to the psychiatric structure they are aimed at (comunity centers, acute admissions wards, semiresidential and residential facilities, former mental hospitals, district mental health department) and according to code in three lists: 1) general indicators; 2) probing indicators; 3) outcome indicators. Conclusions — This set of indicators though created for local usage is aimed on objetives defined by the national Department of Health and can therefore be of interest for other Italian regions. Modular costruction permits flexible application ad adaptation to less complex information systems. Part of this system is since 1977 part of routine information flux in Emilia Romagna.
This paper describes the nursing home component of the population-based health information system developed in Manitoba, and four years (1989/90 to 1992/93) of data produced by this information system. The study presents regional comparisons of nursing home bed ratios, admissions per 1,000 elderly, days of care per capita, mean expected length of stay for new admissions and median length of waiting time prior to admission. Selected hospital indicators for long-stay patients are also presented. The study indicates that a population-based information system is a useful tool for managing the nursing home sector by highlighting the degree to which a province achieves distributional equity and equality of access to nursing home beds.