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This long chapter covers three very well-known ways of selection. The first is the interview, which is used almost universally as well as expected by candidates. The chapter looks at different types of interviews, especially the difference between structured and unstructured interviews. It also considers problems of impression management as well as the role of the personality of interviewers. Developments in automated/digital interviews is reviewed. The second section considers the very big topic of personality tests and focuses on bright- and dark-side tests as well as attempts to measure ‘high-flyers’. It also looks at the measurement of integrity, motivation and strengths. Whilst there have been many developments in how tests are delivered (i.e. through mobile phones), there has been much less progress in theory development. One aim is to help the reader make better decisions on the choice of the thousands of tests available. Thirdly, the literature on projective techniques is reviewed, including the famous Thematic Apperception test, and sentence completion. Whilst the appeal of these tests is great, the evidence for their validity is weak.
Over the years, there has been more and more research to test the validity of personnel assessment methods, an area which is far from easy. This book compares traditional practices against new techniques, including social media analytics, wearables, mobile phone logs, and gamification. Researchers and businesses alike know the importance of making good, and avoiding bad, selection decisions, but are unsure of how to proceed effectively. This book maps out the viable options and advises on best practice. The author combines both practical applications and academic, psychological research to explain how each method works, the theory behind it, and the extent of the evidence that supports it.
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