4.1 Introduction
Digital media content regulation represents a striking aspect of the dilemmas facing governments in the age of datafication. For decades, the audiovisual sector has traditionally been heavily regulated.Footnote 1 Given the high social and cultural importance of the sector, sector-specific audiovisual measures usually include, among others, free speech safeguards, cultural diversification screen quotas, regulations concerning the protection of minors, content controls, must-carry rules, advertising restrictions, product placement rules, public service obligations, production subsidization rules, foreign ownership limitations, and taxation policies.Footnote 2 In conjunction with the trends toward datafication and platformization, debates surrounding media policy are now shifting to the ambit of digital content governance.
Given their power to datafy a social phenomenon, digital platforms have become important gateways – and the main gateway in most places of the world – through which the public accesses and disseminates media content. How, then, can we regulate the “media sector” in a digital world? At this moment, regulators all over the world are struggling with whether to impose more responsibilities on online platforms, so as to create a fairer and safer digital space where the “new media” on the Internet can fulfill its broader democratic and cultural functions. Moreover, a closely related technologically challenging issue is how to address the jurisdiction problem and ensure that “domestic” regulation of “global” digital platforms can be effectively enforced.
This chapter focuses on two angles – speech regulation and cultural policy – to explore the interplay between digital media content regulation and international economic law. First, when “data” is regarded as “speech,” the interface between domestic media regulation and international trade rules is transformed into a highly political or even sensational topic, as it involves the national constitutional discourse against disproportionately regulating “speech.” In many jurisdictions, speech must be narrowly regulated, and any speech regulation will inevitably involve complex policy questions surrounding to what extent it intrudes upon freedom of expression. That said, the proliferation of cyberbullying, hate speech, misinformation/disinformation,Footnote 3 fake news, and other harmful or illegal content on social media has become a major societal concern, which has apparently been shown to impact public interests. To what extent should platforms be accountable for such “speech” generated by individuals? At the same time, how can we prevent excessive blocking of user-generated content (UGC) such as Twitter (now called X) tweets and Facebook posts? The central concern of this chapter is to explore how international trade agreements interact with domestic platform regulations that address these problems.
Second, digital media content is of cultural significance, and the “culture v. trade” debate reaches another level of controversy when “data” is regarded as “cultural expression.” Traditionally, the audiovisual sector – primarily television, film, and music – has been considered a venue reflecting the cultural and social characteristics of a nation and its people, as well as a means through which to present a nation’s unique identity to the rest of the world.Footnote 4 Due to its cultural components,Footnote 5 the audiovisual sector has long played an important role in shaping the identity of heritage, promoting linguistic diversity, and contributing to cultural diversity.Footnote 6 Today, video streaming services (VSS) are fast becoming a substitute for traditional “television” and have brought about tremendous challenges to media regulators. Policy debates include whether and to what extent VSS such as Netflix should be subject to existing television regulation, and in particular, the screen quota requirement that has been the main tool in cultural policy to guarantee market share for local content output and thus protect local culture.Footnote 7
From the aspects of international economic law, questions regarding how a state regulates speech and promotes culture also involve a broad set of issues that may be subject to trade negotiations or dispute settlement. When data is generated as the by-product of other services, it can be a mere digital footprint; but when data communicates to affect opinions and change others’ minds, it becomes speech and expression.Footnote 8 On the path toward a datafied world, currently UGC and VSS have become targets of national regulations that intend to protect free speech and culturally diverse expression. At the same time, they are at the crux of international trade negotiations that aim to promote the free flow of data.
4.2 Regulating UGC: Trade Aspects of Speech Regulation
4.2.1 Social Media Platforms: “Digital Town Square?”
UGC refers to “media content that is produced by users of that medium.”Footnote 9 Today, UGC is primarily associated with the text, comments, images, and videos users have created and directly uploaded to digital platforms. Given its focus on openness and decentralization, UGC is essentially a form of self-expression, social participation, and democracy engagement,Footnote 10 which greatly differs from the “traditional” one-way media structure of broadcaster/publisher to audience/reader. Nonetheless, the risks associated with defamation, mis-/disinformation, and other harmful or illegal behavior are becoming more and more challenging, as social media is now a critical component of most people’s lives. The dynamic nature of UGC leads to the question of whether digital platforms, which act as “intermediaries” in facilitating user interaction, should be liable for UGC on their sites.
This question has been transformed into a matter of significant controversy in recent years, especially in the US, where social media was born and has been widely used in politics. The policy debate was fueled by Twitter’s suspension of former US President Trump’s account in response to his unsubstantiated tweet of election fraud. Social media’s decision to deny Trump a platform was certainly a move applauded by Trump’s political opponents but criticized by free speech advocates.Footnote 11 More recently, a Texas law prohibiting large social media companies from taking down UGC based on their political viewpoints went into effect after the 5th US Circuit Court of Appeals gave the Texas social media law a green light.Footnote 12 The legal battle, of course, is not over yet. The Supreme Court may still reject the Fifth Circuit’s decision and strike down the Texas social media law. In any event, what’s behind those sensational news headlines is the question of to what extent datafication-enabled content moderation on social media platforms counts as “censorship.”
Placing these issues in the political economy context, what do we want social media platforms – today’s global public square – to look like? Additionally, how have different approaches emerged in different countries? Should platform content moderation extend to “lawful but awful” UGC? If so, whose judgment holds on “awful content”? Elon Musk, in a statement about the acquisition of Twitter, described Twitter as “the digital town square, where matters vital to the future of humanity are debated.”Footnote 13 Such an ambition to create a speech platform that allows unfettered free speech has been criticized as “a complete fantasy.”Footnote 14 Social media platforms are important forums for speech, but an unregulated forum may discourage the free exchange of speech. As discussed below, Section 230 of the US Communications Decency Act (CDA 230) serves as the best example of such a dilemma.Footnote 15
4.2.2 Speech-Platform Liability for UGC: The Dilemma of the US CDA 230
In most jurisdictions, “traditional media,” such as newspaper publishers and television stations, can be held liable for publishing or broadcasting harmful or illegal content. The emergence of UGC in the 1990s, however, disrupted the media landscape and brought about the question of whether digital services suppliers should be liable for third-party content on their services.Footnote 16 In the US, where free speech enjoys relatively stronger constitutional protections in the world, one leading case in this regard is Stratton Oakmont v. Prodigy Services,Footnote 17 in which the court ruled that Prodigy – a digital bulletin board services supplier – could be held liable for the “speech of their users.”Footnote 18 In the view of the court, Prodigy had become a “publisher” because it voluntarily deleted some users’ offensive messages from its bulletin board. As a result, it was liable for other users’ defamatory postings on its service, which it had failed to take down.Footnote 19 In this particular case, the fact that Prodigy moderated “some” offensive or indecent content made it a “publisher,” and therefore it could be held liable for “all” content, regardless of whether or not it moderated all of its content. In other words, those services that did not screen any content risked less liability than those that screened some or all content. Against this backdrop, the US Congress enacted the CDA 230 to protect “interactive computer services” (e.g., digital speech platforms) from defamation lawsuits over UGC.Footnote 20
The protection under the CDA 230 is twofold: Digital platforms cannot be held liable if they choose not to moderate UGC and, at the same time, digital platforms cannot be held liable if they choose to moderate UGC. To illustrate, the twofold protection can be summarized as follows: First, CDA 230 grants speech platforms such as Facebook (Meta) or Twitter immunity from liability that is based on their treatment, “as the publisher or speaker,” of any content posted by their users. As a result, when a user’s posts or tweets defame a third party, any defamation claim against the platforms would be barred by CDA 230.Footnote 21 To a great extent, such an immunity “negates” the duty of platforms to actively monitor material on their sites and allows them to ignore hate speech, misinformation, and other dangerous or harmful content. Second, CDA 230 grants speech platforms immunity from filtering UGC that it finds “objectionable” without incurring liability for doing so. In other words, speech platforms have the freedom, through their “content moderation” process, to keep the content they see fit, as well as to remove the content they consider “unlawful conduct or harassment.”Footnote 22 Users generally do not have any remedies if the platforms take down the content “in good faith.”Footnote 23
CDA 230 has incited immense controversy over the past quarter century. Many scholarly writings have explained how the US courts have stretched CDA 230’s plain language and granted (over)broad, if not absolute, immunity, which is not supported by the CDA’s congressional intent of 1996.Footnote 24 By pointing out that the “benefit” of CDA 230 has been extended to mobile applications through expansive judicial interpretation, commentators have criticized the US courts for failing to consider the “outer limits” of CDA 230.Footnote 25 On the politics front, not surprisingly, CDA 230 has been a hot potato within and beyond the US, and its future at the time of this writing remains in flux. The dilemma facing policymakers is evident, as documented below.
On the one hand, opponents of CDA 230 argue that the Act allows platforms to turn a blind eye to hate speech, mis-/disinformation, and harassment on their sites. In particular, those platforms that lack the incentive to combat such activities may become breeding grounds for harmful UGC and thus threaten public interests.Footnote 26 At the same time, for those platforms that actively engage in content moderation, the Act’s blanket immunity means that such platforms have broad discretion in determining whether certain speech is socially acceptable. As a result, some UGC may be prejudicially censored, including some controversial political speech that is constitutionally protected from government censorship. Critics of CDA 230 have pointed out that UGC is routinely subjected to arbitrary censorship by dominant platforms. These platforms may, when they wish, suppress users’ expressions or even completely oust a userFootnote 27 – literally playing the role of “judges of truth.” In fact, the scale of speech restrictions by large platforms is evident. Twitter, as an example, reported that from January to June of 2021, it removed 5,913,337 posts, among which 1,606,979 posts were deemed to constitute “hateful conduct.”Footnote 28 Meta, as another example, reported that in the first quarter of 2022, it took action on 15.1 million Facebook posts and 3.4 million Instagram posts considered to constitute “hate speech” – one of its many content moderation standards.Footnote 29 Specifically, Meta alone removed 205,556 “hate speech” posts per day.Footnote 30
On the other end, supporters of CDA 230 have labeled it “the law that built the Internet.”Footnote 31 They have credited the Act for playing “an indispensable role in facilitating the growth of the world’s largest online platforms.”Footnote 32 In their view, without such a “catalyst,” the digital industry would never have become what it is today. They also believe that the immunity has incentivized social media to moderate UCG, which has significantly contributed to the protection of the Internet from objectionable content. Without such a safe harbor, platforms would have under-moderated to avoid being punished for policing content.Footnote 33 Moreover, the costs of moderating UGC do not deter the growth of platforms because they are not required to police all content.
In any event, it is worth underscoring that CDA 230, together with other factors, makes the US a haven for social media. It is apparent that the Act has given a distinctive boost to digital platform services for UGC that impact the daily lives of most people. It goes without saying that big tech has repeatedly and vigorously defended CDA 230. Any efforts to narrow the broad immunity it provides will prompt significant opposition from those tech giants,Footnote 34 as evidenced by their recent strong resistance to the Texas social media law. The controversy surrounding CDA 230 is now reaching a fevered pitch, which raises the question of whether digital platforms can be immunized when they algorithmically “recommend” UGC. As Chapter 5 will further explore, when a platform’s algorithmic system promotes specific UGC, is such an action of algorithmic amplification still protected by CDA 230? Indeed, the operation of CDA 230 has gone far beyond its legislative intent in creating such immunity.
4.2.3 Exporting Speech Regulation: Immunity Abroad?
Of course, the fire from the battle over CDA 230 is not limited to the US, as large platforms would grab any opportunity throughout the world to advance their agenda of immunity protection. It is no secret that big tech firms have attempted to influence trade negotiations. From CPTPP to USMCA to IPEF, big tech companies have been advocating for digital trade rules that “overwhelmingly favor their interests.”Footnote 35 To further pursue their “digital trade agenda,” big tech firms have been lobbying,Footnote 36 perhaps through “behind-the-scenes access to the trade officials,” to push for trade rules that protect their interests.Footnote 37 If the allegation of Warren and other US lawmakers is true, the Office of the US Trade Representative (USTR) has been granting “insider status” to Amazon and Google lobbyists throughout the stages of international trade negotiations.
The “footprint” of CDA 230 has been extended to US-led international trade agreements, and in particular, the US–Japan Digital Trade Agreement and the USMCA.Footnote 38 Moreover, CDA 230-like immunity can be found in the consolidated negotiating text of the ongoing WTO JSI on E-Commerce.Footnote 39 More specifically, for example, Article 18(3) of the US–Japan Digital Trade Agreement mimics CDA 230(c), which protects digital platforms from liability for voluntarily removing harmful or objectionable content in good faith. Additionally, similar to CDA 230, the bilateral trade deal contains exceptions for enforcing intellectual property rights, criminal law, or other lawful orders of a law enforcement authority.Footnote 40 It should be noted, however, that the US and Japan have agreed to a side letter, in which the parties recognize that there are differences between their “respective legal systems governing the liability of interactive computer services suppliers”Footnote 41 and have therefore agreed that Japan need not “change its existing legal system, including laws, regulations, and judicial decisions, governing the liability of interactive computer services suppliers,”Footnote 42 in order to comply with Article 18 of the bilateral trade deal. As a result, the side letter has literally negated Japan’s treaty obligations to amend its platform liability law.
Just months after the signing of the US–Japan Digital Trade Agreement, the USTR continuously extended CDA 230 to its neighbors through Article 19.17 of the USMCA. In particular, Article 19.17(3), which is virtually identical to Article 18(3) of the US–Japan Digital Trade Agreement, once again mirrors the language of CDA 230(c)(2)(a).Footnote 43 Considering that neither Canada nor Mexico have a comparable statute in effect that covers the same grounds or provides the same protections as those afforded under the CDA 203, USMCA Article 19.17 can be seen as a tool to broaden the landscape of the CDA – “exporting” the US policy to the North and South.Footnote 44 Questions have therefore been raised regarding whether the expansion of the CDA 203 can be seen as a form of “American imperialism.”Footnote 45
Nonetheless, it is too soon to say that Canada and Mexico are now obligated to enact a CDA 230-equivalent statute at home, and that the US has successfully transplanted its controversial social media immunity abroad.Footnote 46 As a matter of fact, the real ramifications of USMCA Article 19.17(3) might be less apparent when reading other provisions together. Footnote 7 of the Digital Trade Chapter of the USMCA clarifies that a party may comply with Article 19.17 “through its laws, regulations, or application of existing legal doctrines as applied through judicial decisions.” This raises the question of whether Canadian case law is sufficient for compliance with USMCA Article 19.17.Footnote 47 More importantly, it is not immediately apparent if the rulings of the Canadian courts will consistently result in broad CDA-style immunity for social media, as was the case among US judges.Footnote 48 After all, as discussed above, today’s broad immunity stemming from CDA 230 is actually the product of expansive judicial interpretations of US courts. The mere fact that the US has transplanted the legislative text of the CDA 230 to the USMCA does not necessarily mean that the judicial interpretations of the US courts will guide the rulings of the Canadian courts.Footnote 49
In conclusion, with respect to the question of whether Article 19.17 of the USMCA is a big win for big tech, the answer is: perhaps, if the seeds planted continue to increase in size and gain strength.Footnote 50 In view of this, the ongoing WTO e-commerce trade negotiations represent a key battle that could set the tone for the future of platform immunities. Currently, CDA 230-like immunity can be found in the negotiating text of the WTO JSI on E-Commerce. The US-proposed language for “interactive computer services” clearly tracks Article 18 of the US–Japan Digital Trade Agreement and Article 19.17 of the USMCA.Footnote 51 Paradoxically, the USTR continues to embrace and propagate CDA 230-like platform immunities in international trade agreements, no matter how much political controversy the Act stirs up at home.
4.2.4 Platform Content Moderation: Regulatory Landscape and Trade Governance
4.2.4.1 UGC Moderation under the DSA: The Gold Standard?
The potential for the CDA 230 to morph into a global standard for platform governance is further diminished under the EU’s accelerating effort to regulate digital platforms’ content moderation.Footnote 52 Aiming to establish a benchmark for platform regulation at the global level, the “rules-based” platform governance model led by the EU is now a strong power in balancing CDA-based social media self-regulation. In a nutshell, transatlantic digital fragmentation has been bolstered by the DSA. On the other side of the Atlantic, the EU’s DSA has introduced a new set of obligations for online platforms. By setting high standards for effective intervention, the DSA increases the obligations of platforms and the powers of regulators, and it also empowers users to report illegal content in an easier way and challenge platforms’ content moderation decisions.Footnote 53
In particular, depending on the function and size of a digital services supplier, the DSA provides “cumulative obligations” – the larger a supplier is, and the more “critical” the services it supplies, the more obligations apply. Specifically, the DSA distinguishes between four tiers – intermediary services, hosting services, online platforms, and VLOPs – and applies asymmetric obligations to each tier.Footnote 54 Such a classification features four risk categories, and the DSA imposes increasingly severe obligations pursuant to the principle of proportionality. Accordingly, VLOPs and very large online search engines (VLOSEs), defined by the DSA as online platforms and online search engines providing more than 45 million average monthly active users in the EU (which represents 10 percent of the 450 million users in the EU market), are subject to the most broad and stringent requirements.Footnote 55 The EU legislative documents stress that very large players are emerging as “quasi-public spaces” for the exchange of information in this digital age, which may “pose particular risks for users’ rights, information flows and public participation.”Footnote 56 As such, they should “take mitigating measures at the level of the overall organisation of their service” to facilitate public debate, and to influence how people obtain information online.Footnote 57
Regarding content moderation of UGC, the DSA obliges online platforms to remove illegal content upon the receipt of an order issued by relevant authorities.Footnote 58 Online platforms are also required to put user-friendly mechanisms into place to allow any individual to notify them of any illegal content on their sites.Footnote 59 They are required to include information on “any policies, procedures, measures and tools used for the purpose of content moderation, including algorithmic decision-making and human review” in their terms and conditions.Footnote 60 Moreover, the DSA imposes transparency reporting obligations on platforms, including the publication of “easily comprehensible and detailed reports on any content moderation they engaged in during the relevant period,”Footnote 61 which includes “any use made of automatic means for the purpose of content moderation.”Footnote 62 Furthermore, the DSA imposes additional obligations on VLOPs to manage risks.Footnote 63 They are required to carry out regular assessments of the systemic risks stemming from their services. When conducting risk assessments, they should take into account how their content moderation systems influence the dissemination of illegal content.Footnote 64 Further, they have an obligation to take measures to mitigate any systemic risks.Footnote 65
As a whole, the DSA represents a big move toward a rules-based cyberspace order. Contrary to the laissez-faire approach taken in the CDA 203, the DSA aims to turn the unfettered market for UGC into a more heavy-handed, regulated public square.Footnote 66 By requiring social media to carefully curb hate speech, disinformation, and other extreme and unsafe content on their sites or otherwise risk billions of dollars in fines, the DSA, to a large extent, ends the era of content moderation’s self-regulation, in which speech platforms decide what content will be retained or removed based on their own unilaterally imposed policies.
4.2.4.2 Moving toward a Rules-Based Digital Order? The Elephant(s) in the Room
It should be noted that digital platforms established outside of the EU that offer their services in the EU are also subject to the obligations under the DSA. In April 2023, the EC officially designated the first batch of VLOPs and VLOSEs.Footnote 67 These big tech and other powerful firms will have to meet new EU requirements, including submitting yearly audits of systemic risks linked to their services. Needless to say, big tech firms boosted their EU lobbying in 2021–2022, during which the DSA was under discussion by the European Parliament and Council. With combined lobbyist spending of over 27 million euros in one year,Footnote 68 big tech certainly tried to influence EU policymaking on platform governance. At the end of the day, however, the EU’s “unilateral global governance,” as framed by Krisch,Footnote 69 “targets U.S. companies.”Footnote 70 Brussels eventually put the brakes on big tech’s uncontrolled power over content moderation.
What is most concerning to international economic legal order is the question surrounding to what extent speech platform governance formulated by the DSA will serve as a landmark that drives regulatory efforts beyond Europe. Under the trends of datafication, there is worldwide concern that states are no longer capable of regulating data.Footnote 71 The DSA is now serving to spur a rules-based Internet. Countries such as Singapore and Taiwan have attempted to follow the EU’s example in regulating platforms with respect to UGC moderation.Footnote 72 The years to come will be critical to the global governance of digital platforms. Key indicators include whether more and more countries will adopt DSA-like regulations along the EU regulatory path, whether the implementation of the DSA will have the same global influence as the General Data Protection Regulation (GDPR) does, and whether the EU’s accelerating “strategic autonomy” may effectively suppress the spread of the CDA 230 and eventually change the distribution of power in the social media ecosystem.
Of course, platform governance is not only about the US’ CDA model and the EU’s DSA model. The dispute between Twitter and the Indian government serves as a typical case pointing toward the bumpy road ahead for the global governance of speech platforms. India’s Section 69 (A) of the Information Technology Act allows authorities to issue blocking orders to social media intermediaries.Footnote 73 Blocking orders can be issued for, among other reasons, the “public order” of India’s society. Such discretionary power has been a major tool for the government of India to place pressure on big tech, as a social media services supplier can face criminal action and risk losing access to the Indian market for not complying with an order to take down certain content.Footnote 74 In July 2022, Twitter initiated legal action in the Indian administrative court for a judicial review of such orders,Footnote 75 claiming that blocking orders from the Indian government are procedurally and substantively deficient under Section 69 (A) of the Information Technology Act. Twitter alleged that Indian officials have abused their power, failed to meet the procedural requirements, and fallen short in demonstrating how the content at issue is under the purview of Section 69 (A). Additionally, Twitter argued that in many cases, the orders were “disproportionate, overbroad and arbitrary.”Footnote 76
There are other, even larger elephants in the room. Russia recently fined Google millions of USD for not deleting banned content on YouTube,Footnote 77 not to mention China’s data governance regime, which has long been the key cause of the fragmentation of global data policies.Footnote 78 There are also many smaller elephants in the room, such as Vietnam and Myanmar, which have mirrored the Chinese authoritarian model of data governance.Footnote 79 Ultimately, these competing models of platform governance will use international trade instruments, most likely through e-commerce/digital trade provisions, to influence other countries’ digital policies.
4.3 Regulating VSS: Trade Aspects of Cultural Policy
4.3.1 Global Dominance of the Streaming Platforms: Cut the Cord!
Now turning to the other angle of digital media content regulation – cultural expression on VSS. There are different terms used to describe broad and unique types of streaming platforms, which are often based on their business models. For the purpose of this chapter, “video streaming services,” as defined by the Body of European Regulators for Electronic Communications (BEREC)Footnote 80 and the Australian Communications and Media Authority (ACMA), refers to the “streaming of video content over the public Internet,” which provides “professionally produced content – either by the in-house film studios or through licensing deals, including on-demand services and/or linear content.”Footnote 81 This content is subscription-basedFootnote 82 and ad-supported.Footnote 83 Unlike traditional audiovisual services such as broadcasting or cable television stations, for which video transmission requires a television aerial, a satellite dish, a set-top box, or a coaxial cable to connect to the services, VSS, such as Netflix, Disney+, Amazon Prime, or iQIYI, are delivered over the public Internet. Simply put, VSS allow audiences to bypass traditional distribution and thus “cut the cord.”Footnote 84
Digital media content has changed the landscape of the television industry. The increasing availability of public Wi-Fi, faster broadband Internet speeds, and unlimited mobile data plans offered by telecommunications operators have bolstered the growth of VSS. Dominant VSS platforms such as Netflix are transforming the prospects of the audiovisual industry and are now commonly considered a ready substitute for traditional television.Footnote 85 By way of illustration, in the US, VSS have significantly cut into cable’s market share, reducing the number of cable subscriptions from 85 percent of households in 2015 to 71 percent in 2021.Footnote 86 More and more people are turning to VSS for their television consumption, which had reached a US household penetration rate of 80 percent by March 2022.Footnote 87 The television landscape continues to transform, and this transformation has gone international.Footnote 88 Cord-cutting is becoming the norm in the Asian-Pacific region. In South Korea, Netflix alone had more than 5 million subscribers by June 2022.Footnote 89 In Japan, the VSS market, primarily offered by Amazon Prime Video, Netflix, and Disney+, had a total of 44 million subscribers as of the end of August 2021.Footnote 90 In Australia, approximately 71 percent of Australian adults had at least one subscription streaming service in their household in 2020.Footnote 91
The trend of cord-cutting brought about new regulatory challenges for national media regulators. Television has traditionally played a major role in forming public opinion, shaping cultural identities, and promoting linguistic diversity, thus contributing significantly to social inclusion. Within the domestic legal framework, the sector has been heavily regulated.Footnote 92 The justification for such heavy regulation of television content, however, has been weakened, because viewers of “traditional” television services also watch streaming content, which generally is not subject to the same regulation.Footnote 93 To illustrate, in most jurisdictions, there is a major dichotomy between (traditional) regulated television and (modern) unregulated video streaming services. In other words, although facing a looming regulatory storm, to a large extent, VSS remain totally unregulated, existing in a “regulation-free zone.”Footnote 94 Because VSS are steadily becoming a substitute for traditional television, policymakers are struggling over whether and how to eliminate regulatory distinctions that have left traditional television services suppliers handicapped in the face of streaming services. Should existing media regulations be extended to manage streaming services? Here, an important consideration that further complicates this regulatory issue is the reality that for most countries – probably only except the US and China, where the dominant streaming services are run by domestic rather than foreign companies – such a regulatory dichotomy is literally about whether “foreign-owned” VSS should be subject to the same regulations as local broadcasters and cable channels. Admittedly, there has been unequal competition between “foreign” streaming platforms and “domestic” television legacies. To translate this phenomenon into WTO language, most WTO members are the “importing countries” of VSS. However, VSS fall outside the scope of these countries’ domestic media law. As a result, local broadcasters and cable channels are at a significant business disadvantage compared to foreign VSS suppliers in terms of local bureaucracy, legal compliance costs, and other content regulations. The tension is sharp.Footnote 95
4.3.2 Leveling the Playing Field: Regulating Up or Down?
Traditional media services suppliers have been calling for a “level playing field,” or fair conditions between competitors in the media industry. On the one hand, it is a commonly shared regulatory principle to “treat like services alike” and refrain from using regulations as a means of choosing technological winners. Media regulators should not discriminate against different business models or technological features. Unequal and differential regulatory treatment in favor of the streaming platforms may mean that the regulators inevitably choose winners in the media industry. The business environment is that VSS gain “unfair” advantages by bypassing existing media content regulations.Footnote 96 It can be said that the asymmetric regulation has impeded the ability of broadcasters and cable channels to compete with their online competitors. This raises the question of whether the same requirements should be imposed on all services suppliers competing in the audiovisual sector, no matter whether the services are supplied via a traditional or a platform-based method.Footnote 97
Trade associations such as the Cable and Satellite Broadcasting Association of Asia (CASBAA) advocate that VSS should be categorized as television services and thus be subject to traditional broadcasting and/or cable rules. The association stresses that national regulators should “reduce regulatory asymmetries and foster competition” by “extending traditional regulation to online video services.”Footnote 98 To promote the concept of a “level playing field,”Footnote 99 the British Broadcasting Corporation’s (BBC) director-general has publicly stated that “TV-like” streaming services should be regulated to the same extent as the UK’s traditional TV so as to promote British content and preserve cultural heritage.Footnote 100 Conversely, the VSS groups emphasize that traditional television and video streaming has “inherent technical and functional differences.”Footnote 101 They argue that different viewer experiences are a key consideration in distinguishing streaming platforms from their offline analogues. Some believe that the even-handed approach is not only unnecessary, but also infeasible. Additionally, extending old regulations to new media platforms could potentially harm business innovation, which in the long run may cause the decline of “media pluralism.”Footnote 102 The primary position is that regulators should not interfere with new services in order to protect “old” services.Footnote 103
The question of whether the two types of services at issue should be required to meet the same standards involves the assessments of sector-specific policy objectives and market conditions under which legacy suppliers and digital platforms compete. In this regard, the Canadian Radio-television and Telecommunications Commission, while recognizing the need for a level playing field, ultimately decided that the two types of services at issue are “fundamentally different and warrant different regulatory treatment.”Footnote 104 Similarly, the ACMA also decided not to expand legacy media regulations to online players. Alternatively, however, the government reduced several general regulatory obligations for the broadcasters so as to level the playing field.Footnote 105 In other words, instead of “regulating up,” the Australian government reflected on the traditional media regulations and pursued regulatory parity by “deregulating down” the requirements imposed on incumbents.
4.3.3 Local Content Requirements on Netflix: Cultural Expression
Nevertheless, there is a legislative trend across various jurisdictions to issue new regulations to impose local content and local investment requirements on video streaming platforms. In other words, although many countries have decided that existing media law should not be applied across the board to all, they have opted to impose local content requirements on digital platforms. In Europe, the amended Audiovisual Media Services Directive (AVMSD) requires member states to ensure that VSS maintain at least a 30 percent quota of “European works” in their catalogues, with an emphasis on “the prominence of those works.”Footnote 106 In addition, the amended AVMSD permits member states to adopt measures to financially support European works, including direct investment in local content and contributions to national funds. Such financial contributions can only be based on the revenues earned in that member state and must consider other financial contributions levied by other member states.Footnote 107 Put simply, VSS, such as Netflix, Disney+, and Amazon Prime Video, must ensure that at least 30 percent of their libraries are dedicated to local content in the EU, either through production or licensing.Footnote 108 Moreover, they may be required to invest, directly or indirectly, in local content. As stressed in the background papers of the Directive amendment,Footnote 109 video streaming platforms directly compete with broadcasters but have circumvented the local content requirement. By imposing a minimum 30 percent quota on VSS, “European expression” and cultural diversity will be promoted. At the same time, by increasing the investment in original European content, local employment in the media industry will likely surge.Footnote 110
Under the mandate, some EU countries have introduced tailored legislation to implement AVMSD, while others are in the midst of transposing the AVMSD onto the domestic legal framework. For example, Spain requires VSS to reserve 30 percent of their catalogues for European works, and half of them must be spoken in the language of Spain.Footnote 111 The government of Portugal imposes an annual fee that levies 1 percent of VSS income to support Portuguese language film productions.Footnote 112 The French decree implementing the AVMSD obliges services suppliers of video streaming platforms to invest 20–25 percent of their revenue earned in France in local content. Similar requirements have been adopted in other EU member states, such as Italy and Switzerland.Footnote 113
Outside of Europe, local content requirements for VSS have been carried out or are being considered by many countries, including Australia, Argentina, Canada, Mexico, and Taiwan, to name just a few.Footnote 114 In its policy consultation paper, the Australian media regulator pointed out that the ecosystem which supports domestic content is fading. Australian programs represent only 1.7 percent of titles for Netflix’s entire catalogue. In spite of this, Australian viewers are increasingly ditching local broadcasters that rely on advertising revenue to survive. Without regulatory intervention, local broadcasters will soon become unable to produce Australian content to meet quota requirements.Footnote 115 The government is therefore aware of the urgent need to require VSS to make or source “quality Australian stories” that help Australians to “understand each other.”Footnote 116
In brief, more and more national media laws are deciding to impose local content requirements on streaming platforms, ranging from including a certain amount of local content in their catalogues, displaying a minimum percentage of content in the local language, producing a certain amount of media content locally, and making financial contributions to local content production.Footnote 117 Such a legislative trend, however, has been labeled a potential “trade barrier” by the US – the dominant “exporting country” of VSS – as it may impose an unnecessary compliance burden on digital platforms and limit global market access of VSS. This raises the question of whether the local content requirements placed on digital platforms violate obligations under international trade agreements, especially in the FTA context.Footnote 118
4.3.4 “Foreign” and “Domestic” Streaming Content: Definitions, Likeness, and Exceptions
4.3.4.1 Performance Requirement: “Domestic” Streaming Content
First, a preliminary issue is how to define “domestic content” on video streaming platforms. How can we determine the “origin” of a streaming TV show or film? Indeed, the definition of “domestic content” becomes even more complicated when considering the winds of coproduction and outsourcing. Netflix, among other streamers, has extensively grown its coproduction partnerships in recent years.Footnote 119 The industry reality is that digital media content is comprised of sophisticated inputs from multiple sources. Should the Netflix TV show series “Emily in Paris” be considered European content due to that fact that it was filmed in Europe (i.e., Paris)? Or should it be deemed non-European content because it was produced by an American company (i.e., Netflix) and it starred a British and American actress (i.e., Lily Collins) as the eponymous Emily? Will “cultural identity” be a factor in deciding the “nationality” of a TV show? Will it be a consideration if many French critics condemned the show for stereotyping Parisians and misrepresenting French culture? All of these questions lead us to rethink issues of cultural diversity in the digital context.Footnote 120
In this regard, the nationality assessment under the AVMSD serves as a proper illustration. The question of whether a TV show is a “European work” under the meaning of Article 13 of the AVMSD is determined according to the criteria provided in Article 1. To be qualified as “European works,” the works must originate in EU member states or from European third-country states that are parties to the European Convention on Transfrontier Television (ECTT)Footnote 121 and must also fulfill certain conditions set out in the AVMSD.Footnote 122 Alternatively, the works must be coproduced within the framework of agreements related to the audiovisual sector concluded between the EU and third countries and must fulfill the conditions set out in those agreements.Footnote 123 Overall,Footnote 124 key considerations provided by the AVMSD include the place of residence of authors and employees of a work, the place of establishment of the producers, and the financial contributions of coproduction costs.Footnote 125 In other words, whether streaming content can be qualified as a European work must be assessed based on relevant information and evidence proving the percentage of European authors, workers, producers, and fiscal sponsors in a specific TV show.
Such an exercise, however, may constitute performance requirements for investment in services. Most FTAs lay out general rules for the treatment of investors and investments. Local content requirements – whether they involve hiring a certain proportion of local “TV people” or increasing investment in local production facilities – must be considered with respect to their potential violation of international economic law. For example, Article 14.10 of the USMCA prohibits the parties from imposing any requirement to “purchase a service from a person in its territory,”Footnote 126 or to “achieve a given level or percentage of domestic content.” Footnote 127 Such a provision, on its face, serves as a protection against local content requirements on digital platforms.Footnote 128 Based on that, the US has been “actively monitoring” whether Mexico’s audiovisual reform bill, which calls for local content requirements on VSS, is consistent with the USMCA obligations.Footnote 129
4.3.4.2 Nondiscrimination: “Like Digital Products”
Another important issue is discrimination. Let us continue the analysis in the FTA context using the USMCA as an example. Article 19.4 of the USMCA requires parties to ensure “non-discriminatory treatment of digital products” by according no “less favorable treatment” to “like digital products.”Footnote 130 A USMCA party may not discriminate against digital products originating in another party, either because they were “produced in another party” or because they were “produced by a person of another party.”Footnote 131 According to Article 19.1, “digital products” include a video that is “digitally encoded, produced for commercial sale or distribution, and that can be transmitted electronically.”Footnote 132 It is worth mentioning that a similar provision can be found in Article 14.4 of the CPTPP, with an additional subparagraph clarifying that the provision shall not apply to broadcasting.Footnote 133 In any event, taking the example of Mexico’ s audiovisual reform bill from above, a Mexican law imposing local content quotas on VSS may be considered as treating US TV shows less favorably than Mexican TV shows on digital platforms. Here, a violation could be found by comparing US and Mexican TV shows. If they are “like TV shows,” the adverse treatment of the US TV shows under the Mexican measure may be considered discrimination.
At the core of the question is how to determine “likeness” when the products at issue are those directly associated with cultural expression. The tension between the liberalization of the audiovisual trade and the preservation of cultural identity is an old “trade v. culture” debate. The production and distribution of television programs typically fall under the definition of “core cultural products” within the meaning of the United Nations Educational, Scientific and Cultural Organization’s (UNESCO) Cultural Diversity Convention.Footnote 134 Now, the streaming technologies put the old wine into new bottles: Can the difference in cultural perspectives be taken into account when assessing the likeness of digital media content?
The Canada – Periodicals dispute, in which the confrontation between trade and culture is best demonstrated, can be used as an apt source in answering this question.Footnote 135 Aiming to protect the Canadian publications industry, the Canadian Parliament amended the Excise Tax Act and imposed an advertising tax on split-run editions of foreign periodicals, targeting popular US magazines such as Time.Footnote 136 According to the official statement from Canada, the measures were intended to “foster conditions in which indigenous magazines can be published, distributed and sold in Canada on a commercial basis,”Footnote 137 thus, to “maintain an environment in which Canadian magazines can exist in Canada alongside imported magazines.”Footnote 138 The US brought the case to the WTO, claiming that Canada’s discriminatory measures violated GATT Article III on national treatment. The panel basically agreed with the US position that the “cultural products” at issue, namely the US split-run magazine and the Canadian magazine, were “like products” in terms of relevant factors, including the magazines’ end uses in the Canadian market, consumers’ tastes and habits, and the magazines’ properties, natures, and qualities.Footnote 139 The Appellate Body took a different approach and found that the imported US split-run periodicals were “directly competitive or substitutable” with domestic Canadian non-split-run periodicals in the Canadian market.Footnote 140
The arguments put forth in Canada – Periodicals, now more than two decades old, still echo today’s cultural concerns. Throughout the litigation, Canada argued that the two products in dispute were not “like products” within the meaning of Article III:2 of the GATT. Canada stressed that the split-runs substantially reproduced foreign editorial material, whereas the local magazines were developed for the Canadian market.Footnote 141 Canada further pointed out that the nature of the magazines was for intellectual consumption, which differed from normal goods in terms of physical use and physical consumption.Footnote 142 It followed that the “prime characteristic” of cultural goods should be their “intellectual content” rather than the criteria for noncultural goods, such as a bicycle or canned tuna fish.Footnote 143 Nevertheless, both the panel and the Appellate Body rejected Canada’s “cultural claims” because “cultural identity was not at issue in the present case.”Footnote 144 The former USTR Mickey Kantor even called the Canadian “cultural identity claim” an “excuse to protect the economic viability of the Canadian (cultural) industry.”Footnote 145
The Canada – Periodicals dispute demonstrates the status of “culture” in the determination of “likeness.” Turning back to the scenario above, if we follow WTO jurisprudence, there is little room for a trade tribunal to rule that US TV shows and Mexican TV shows on streaming platforms contain different cultural elements and are therefore “unlike digital products.” Local content requirements for VSS may therefore violate the obligations of nondiscriminatory treatment of digital products under the Digital Trade/E-Commerce Chapter of the FTAs, simply because the domestic regulation treats “like TV shows” unlike.
4.3.4.3 “Digital Cultural Exemption” and Side Letter
The ultimate question is therefore whether the local content requirements, if found to be inconsistent with international trade or investment rules, can be justified under the exceptions. Looking back to the WTO negotiating history, “cultural exceptions” had been proposed during the Uruguay Round Negotiations but were eventually dropped from the negotiating texts.Footnote 146 As a result, neither GATT nor GATS explicitly provides for any “cultural exception” to WTO law.Footnote 147 Although the media landscape has gone through a digital transformation since then, little progress has been made within the WTO in this regard.Footnote 148 The question of how to adequately preserve cultural policy space for members has not been properly addressed in the WTO since the conclusion of the Uruguay Round. The debate, to a large extent, has been shifted to the arena of the FTAs. For example, the screen quota issue was at the heart of the controversy of US–South Korea FTA (KOURS) negotiations in the late 2000s, but South Korea decided not to seek a cultural exception under the KOURS.Footnote 149
The concept of “cultural exceptions” has been at least partially realized in recent FTAs through mechanisms such as exemptions or side letters. In particular, Chapter 32 of the USMCAFootnote 150 – Exceptions and General Provisions – contains a far-reaching exemption to protect Canada’s cultural industry, including the cultural content of digital platforms. To further clarify, Canada’s cultural industry exemption from NAFTA has been continued in Article 32.6 of the USMCA to allow Canada to protect its “cultural industries,” in particular, the production and distribution of television, video recordings, and film.Footnote 151 It should be noted, however, that additional text on retaliation in Article 32.6 has been added to allow the US and Mexico to take measures toward “equivalent commercial effect” in response to any action taken by Canada to protect its cultural industry.Footnote 152 Nevertheless, Article 32.6 of the USMCA effectively safeguards Canada’s regulatory autonomy over cultural industries. Accordingly, cultural measures on VSS, including local content requirements, are subject to the “cultural carve-out.”
A less comprehensive and somehow more straightforward approach has been taken in the CPTPP. Canada has concluded bilateral agreements with all other CPTPP parties via the exchange of side letters to “ensure Canada’s ability to adopt programs and policies that support its cultural sector, including in the digital environment.”Footnote 153 In the side letters, CPTPP parties agree that Canada has the discretion to define “Canadian content,” to protect its online content, and to maintain full policy flexibility to protect its cultural sector.Footnote 154 Although its civil society criticized the side letters, contending they do not constitute a broad cultural exemption to ensure the production of high-quality Canadian content in the digital environment, the CPTPP side instruments leave the door open for the Canadian government to regulate VSS in line with its cultural policy. In fact, at the time of this writing, Canada’s parliament had just passed the Online Streaming Act to impose local content requirements on streaming platforms.Footnote 155 By requiring foreign streaming giants like Netflix and Spotify to feature a certain amount of Canadian content, the Act aims to “ensure Canadian stories … are widely available on streaming platforms,” and to “reinvest in future generations of artists and creators in Canada.”Footnote 156
To conclude, the “trade v. culture” history has a new chapter: the protection of local culture in global digital platforms. For decades, trade policy debates surrounding the audiovisual sector have been prominent, given that the sector is closely concerned with cultural activities. The same holds true in the twenty-first century, where certain digital media content can be seen as the manifestation of a culture. Some TV shows on streaming platforms can be described as a way to reflect the social characteristics of a country and its people, as well as a venue by which to present a country’s cultural identity to the rest of the world.Footnote 157 When VSS stream such content, they convey and expand certain cultural expressions to their audiences. Notwithstanding, the audiovisual sector is also an economically significant sector that shares commercial characteristics common to other services sectors. The argument that a certain portion of digital media content is more entertaining than cultural characters and they are therefore in no way different from any other commercial product is convincing and hard to rebut.Footnote 158 From Hollywood to Silicon Valley, international trade agreements have been struggling to play a more prominent role in mitigating the collision between commercial and cultural interests. As Burri pointed out, there are many paths open to improve the approaches to cultural diversity in the trade context.Footnote 159 Amid the hype over the Metaverse, the media landscape is now developing into a collective space created by VR technologies that allow users to interact with one another through avatars.Footnote 160 Cultural diversity in the VR space will be even more challenging and multifaceted to policymakers when it comes to avatars. The “trade v. culture” clash in international economic law will continue, and it will also become much more complex in a datafied world.
4.4 Media Platformization and Local Presence
4.4.1 Jurisdiction and Law Enforcement Problems
In any event, media platformization brings about issues surrounding jurisdiction. No matter how carefully crafted, both angles of this chapter – speech regulation on UGC and cultural policy on VSS – must face enforceable reality. Given the global access of the digital platform services, the platforms regulations discussed above – whether content moderation obligations or local content requirements – should ideally be evenly enforced, both onshore and offshore. In this regard, a survey conducted by the EU when the DSA was being introduced revealed that 83 percent of the stakeholders believed that the territorial scope of the Act should be expanded to “digital services established outside the EU when they provide services to the EU users.”Footnote 161 However, technically speaking, digital platforms that house their servers outside a country’s territory are largely out of regulatory reach in terms of law enforcement.Footnote 162 How, then, can we govern services suppliers based in other jurisdictions?
In the age of the platform economy, if offshore services suppliers can easily escape the same level of regulation, such a law enforcement problem will create a misalignment of incentives for their media market to be served from overseas. For example, Singapore’s Content Code for Over-The-Top (OTT) Services (the Content Code) applies to both local and offshore OTT TV services suppliers.Footnote 163 Even so, although “the law in the books” makes no distinction between onshore and offshore services suppliers, “the law in action” might be quite different, simply because it is much more difficult for its media regulator – the Infocomm Media Development Authority (IMDA) – to compel offshore OTT TV services suppliers to comply with the Content Code.Footnote 164 Such an uneven enforcement of law can effectively force local suppliers to relocate and hollow out the local industry.
Placing this problem in WTO language, the legal question here is how to evenly enforce domestic regulation on services suppliers of cross-border services trade (Mode 1) and commercial presence (Mode 3). In this regard, a notable example is Turkey’s Regulation on the Transmission of Radio, Television, and On-Demand Services on the Internet (Turkey’s Internet Regulation), which requires streaming services suppliers to comply with a comprehensive licensing scheme and to establish a commercial presence in TurkeyFootnote 165 – virtually restricting digital platforms from supplying services merely on a cross-border basis without establishing a physical presence in Turkey.
In a similar vein, a relatively soft requirement has been adopted in the DSA. Article 13 of the DSA requires digital platforms that offer services in any of the EU member states but do not have an establishment therein to designate “a legal or natural person as their legal representative” within the EU. Such a legal or natural person should be mandated by the platform companies to cooperate with the relevant authorities and comply with the DSA. The same Article further states that “the designated legal representative can be held liable for non-compliance with obligations” under the DSA, without prejudice to the liability and legal actions that could be initiated against the platform company.Footnote 166 It should be noted, however, that unlike the “commercial presence requirements” under Turkey’s Internet Regulation above, the DSA explicitly states that the designation of a legal representative within the meaning of Article 13 shall not amount to an establishment in the EU.Footnote 167 It may be presumed from the preparatory documents of the DSA that Article 13 is a dedicated drafted provision that is designed, on the one hand, to ensure similar supervision regardless of the place of establishment of the digital platforms, and on the other hand, to comply with the EU’s market access commitments undertaken in the GATS.Footnote 168
4.4.2 Local Presence as a Condition for Digital Platform Services
From the above, and in the light of media platformization, jurisdiction and law enforcement problems, among others, can be addressed through requirements for commercial presence (as stipulated in Turkey’s Internet Regulation) or legal representatives (as required by the DSA). At any rate, local presence requirements have long been identified by the US as a trade barrier for cross-border services trade.Footnote 169 The US efforts to prevent the spread of local presence requirements can be traced back to the US-led trade deals in the early 2010s.Footnote 170 A typical provision can also be found in the Annex on E-commerce of the Trade in Services Agreement (TiSA) negotiating text.Footnote 171 Such a provision has become a “template” for the services chapter in several subsequent FTAs.Footnote 172 For example, Article 10.6 of the CPTPP states the following:
Article 10.6: Local Presence
No Party shall require a service supplier of another Party to establish or maintain a representative office or any form of enterprise, or to be resident, in its territory as a condition for the cross-border supply of a service (emphasis added).Footnote 173
Nevertheless, this obligation may be subject to a reservation in a party’s schedule. For example, the nonconforming measures maintained by Australia, as set out in its Schedule of the CPTPP Annex II, reserve the country’s right to adopt or maintain any local presence measures with respect to audiovisual services transmitted electronically.Footnote 174 It is surprising to note, however, that the reservation of a local presence on digital media services is, to date, rarely used in international trade agreements.
All in all, international trade rules that ban local presence requirements enable platform companies to supply services without establishing a local presence, which may have significant implications for the ability of governments to regulate and enforce platform regulations. From the perspective of law enforcement, governments have many reasons to introduce local presence requirements as a condition for foreign digital platforms to supply services on a cross-border basis, as it is virtually a prerequisite for a government to ensure that domestic regulation can be effectively applied and thus enforced. In countries where there is no requirement to maintain a local presence, digital platform operations may circumvent regulatory obligations.Footnote 175 As advocated by civil society, “without a local presence of companies, there is no entity to sue and the ability of domestic courts to enforce [local] standards … is fundamentally challenged.”Footnote 176 Said another way entirely, a platform company with a locally registered entity would render the authority’s law enforcement much easier, in that the companies can be legally compelled by the local authority to engage with the administrative process, submit information, and thus comply with domestic regulation.Footnote 177 In the case of digital media content regulation, a local presence requirement helps to ensure that the regulators maintain their ability to enforce UGC content moderation as appropriate. Digital speech platforms with a local presence can be sued for breaches of domestic regulations, brought to the local court, and held accountable for a legal remedy to address illegal content. Similarly, in the case of a local content requirement, local presence also means that cultural policies and court judgments against VSS can be more effectively enforced.
The challenges of holding digital platform companies accountable without a local presence are evident. In view of this, international trade rules prohibiting local presence requirements constrain a state’s policy space to address free speech and cultural expression. To conclude, international trade agreements in the age of datafication now face this dilemma. At one end of the spectrum, a state’s sovereignty to enforce regulations against platforms might be compromised without their local presence. At the other end of the spectrum, cross-border digital trade without a local presence in other countries may be the most efficient business model for many platforms, especially SMEs. Requiring a digital platform supplying services from offshore to have a local presence in the country may inevitably add operational costs and thus constitute a market access barrier to cross-border services trade.
4.5 Conclusion
In this chapter, we have examined the interplay between digital media content regulation and international economic law. To better explain their interactions, this chapter spotlights two policy areas – UGC moderation and VSS screen quota – as windows for exploration. When data becomes speech and expression, data governance requires perspectives that extend well beyond technological and economic factors. Both the UGC and VSS regulations analyzed in this chapter are prime examples demonstrating the need to regulate content moderation, to alter the power distribution in the Internet ecosystem, and to protect noneconomic values such as cultural diversity in global digital platforms. The findings from this chapter extend beyond issue-specific contexts to identify the contradictions between, on the one hand, the free trade and global expansion path offered by the international trade regime and, on the other hand, the public policy objectives pursued by national media law and policy. It goes without saying that the excessive market concentration of social media platforms, acting as “gatekeepers” of the flow of digital media content, may systematically discriminate against certain “speech” in datafication-enabled content moderation or promote extremist speech through algorithmic amplification. It is equally obvious that the overwhelming global market share of the dominant streaming platforms may work against the goals of media pluralism and cultural diversity. This “competition” angle is our focus in Chapter 5.