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Consumer food choices: the role of price and pricing strategies

Published online by Cambridge University Press:  14 July 2011

Ingrid HM Steenhuis*
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Wilma E Waterlander
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Anika de Mul
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
*
*Corresponding author: Email [email protected]
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Abstract

Objective

To study differences in the role of price and value in food choice between low-income and higher-income consumers and to study the perception of consumers about pricing strategies that are of relevance during grocery shopping.

Design

A cross-sectional study was conducted using structured, written questionnaires. Food choice motives as well as price perceptions and opinion on pricing strategies were measured.

Setting

The study was carried out in point-of-purchase settings, i.e. supermarkets, fast-food restaurants and sports canteens.

Subjects

Adults (n 159) visiting a point-of-purchase setting were included.

Results

Price is an important factor in food choice, especially for low-income consumers. Low-income consumers were significantly more conscious of value and price than higher-income consumers. The most attractive strategies, according to the consumers, were discounting healthy food more often and applying a lower VAT (Value Added Tax) rate on healthy food. Low-income consumers differ in their preferences for pricing strategies.

Conclusions

Since price is more important for low-income consumers we recommend mainly focusing on their preferences and needs.

Type
Research paper
Copyright
Copyright © The Authors 2011

Dietary intake (e.g. fat, fruit and vegetable consumption) has been found to be important in the prevention of CHD, several types of cancer and obesity. Despite numerous efforts to change dietary behaviour with educational programmes, large proportions of the population still do not comply with dietary guidelines, defined by the WHO and/or national bodies, and the effect of these programmes remains minor(Reference Giskes, Turrell and van Lenthe1, Reference Irala-Estevez, Groth and Johansson2). It is being increasingly acknowledged that policy and environmental interventions should be put in place as, for example, has been done in the case of smoking(Reference Chopra and Darnton-Hill3Reference Nestle and Jacobson5). Pricing policy is suggested as being a powerful way to influence dietary behaviour, and might be especially suitable for reaching low-income groups. Low-income groups have a far lower life expectancy than high-income groups and part of this can be explained by lifestyle behaviours, such as dietary behaviour. Being overweight and obesity are also more prevalent among low-income groups(Reference Hulshof, Brussaard and Kruizinga6).

Pricing strategies (e.g. price reductions/increases, the ‘buy one get two’ strategy, bonus systems) are seen as a promising approach because sales promotions form an important part of the marketing mix(Reference Han, Gupta and Lechmann7, Reference Hawkes8). Furthermore, research has shown that energy-dense foods tend to be cheaper than low-energy-dense foods, and that diets that comply more with dietary guidelines are more expensive than diets that comply less(Reference Drewnowski9, Reference Waterlander, de Haas and van Amstel10) (also WE Waterlander, I van Amstel, WE de Haas et al., unpublished results). In particular, low-income consumers might experience financial barriers to healthy eating due to restraints in available resources(Reference Drewnowski9). Finally, various studies showed pricing to be a determinant in food choice, next to taste and quality(Reference Cassady, Jetter and Culp11Reference Glanz, Basil and Maibach13).

Few intervention studies have been conducted using pricing policy thus far. These previous studies suggest that consumers respond to changes in food prices(Reference French14Reference French, Hannan and Harnack18). Although pricing intervention studies showed positive effects, they were limited to a small number of products and were conducted in small-scale settings. There is an ongoing debate as to whether large-scale pricing policies should be implemented to stimulate healthy eating, such as taxing or providing subsidies on healthy products purchased in the supermarket. Intervention studies analysing these kinds of measures are extremely scarce, due to complex implementation issues. A review conducted by Andreyeva et al. into price elasticity of demand of several food items showed that mainly food eaten away from home, soft drinks, juice and meat are most price sensitive(Reference Andreyeva, Long and Brownell19). Still, they could not draw conclusions on the effect of price changes on shifting from unhealthy to healthy food, nor on specific behaviour for at-risk groups such as low-income consumers(Reference Andreyeva, Long and Brownell19). Duffey et al. used observational data to model the potential effects of taxing several high-energy products(Reference Duffey, Gordon-Larsen and Shikany20). Results indicated a potential beneficial effect of taxing soft drinks and pizza. A modelling study conducted by Nnoaham et al. also showed promising effects of a tax on unhealthy food items combined with a subsidy on fruits and vegetables on population health by preventing CVD and cancer(Reference Nnoaham, Sacks and Rayner21). Another study of Epstein et al. used a laboratory setting in which participants had to perform a hypothetical shopping task(Reference Epstein, Dearing and Roba22). They found that taxing less healthy foods (with low nutrient density) reduced purchased energy and improved the macronutrient profile of purchased food. Subsidizing healthy food items, however, increased purchased energy, without any effects on the macronutrient profile. Trials are needed in which such measures are tested in real-life settings. Ni Mhurchu et al. conducted a randomized controlled trial in a supermarket setting, with price discounts on healthier food items(Reference Ni Mhurchu, Blakely and Jiang23). Their study found significant effects of discounts on the purchase of healthier food items; however, no effect was found on the primary outcome which was change in percentage energy from saturated fat in supermarket purchases. There is a need for more intervention studies using pricing strategies that can be implemented on a large scale in point-of-purchase settings such as supermarkets. Due to complex implementation issues, and political and ethical concerns, it is important to first identify promising pricing strategies with respect to potential effectiveness, feasibility and acceptability among adopters and users of the intervention. Waterlander et al. identified some potential pricing strategies based on expert opinions in the Netherlands(Reference Waterlander, Steenhuis and de Vet24). Among these strategies were taxing and subsidizing, but also marketing techniques such as sales promotions or providing small gifts alongside products with a favourable product composition. To ensure optimal implementation and to anticipate possible effects and side-effects, it is also of importance to study consumers’ opinions on pricing issues and pricing interventions. A first qualitative study was reported by Waterlander et al. into the perceptions of Dutch low-income consumers about pricing strategies to stimulate healthy eating(Reference Waterlander, de Mul and Schuit25). Price was considered a core factor in food choice and pricing strategies to encourage healthy eating were favoured more than strategies aiming at discouraging unhealthy eating. One of the most promising strategies, according to low-income consumers, was a healthy food discount customer card(Reference Waterlander, de Mul and Schuit25). The aforementioned study was qualitative, and aimed to identify key issues, ideas and thoughts of low-income consumers about price and pricing policy and strategies. In that study, price was used as a broad, general concept to discuss economic factors in buying food. It did not take into account the different concepts of ‘price’ and ‘value’. Price can be seen as ‘the amount of money charged for a product’, whereas value relates this price to the perceived benefits of having the product(Reference Kotler, Armstrong and Wong26). Price, as well as value, influences the willingness to buy a certain product, i.e. (healthy) food products. The aims of the current, quantitative study are: (i) to study the differences in the role of both price and value in food choice between low-income and higher-income consumers; and (ii) to study the perception of consumers about pricing strategies that are of relevance during grocery shopping. With the present study, results of the former qualitative study will be quantified and price and value aspects will be studied more precisely. The results will guide further development of interventions in the economic food environment.

Methods

Design and study population

A cross-sectional survey was conducted by means of structured, written questionnaires. It took approximately 15 min to fill out the questionnaire. Purposive sampling was used to obtain a sample of Dutch consumers aged from 18 years onwards. An effort was made to include both low- and higher-income consumers by selecting settings in neighbourhoods with a mixed composition. Respondents were recruited in several point-of-purchase settings, i.e. supermarkets (n 2), fast-food restaurants (n 2) and sport canteens (n 1). Recruitment took place in the morning and afternoon hours.

Measurements

General characteristics of respondents were asked: gender (male/female), age (continuous), ethnicity (open question), educational level (five categories following the standard Dutch educational system), work status (working, unfit for work, unemployed, retired, student), gross annual income (six categories from less than €10 000 to more than €40 000), household size (continuous) and an estimation of weekly expenses on food groceries (six categories from less than €50 to more than €150).

The role of price in food choice was measured alongside other food choice motives, based on the Food Choice Questionnaire(Reference Steptoe, Pollard and Wardle27). We used nineteen items compared with thirty-six items in the original Food Choice Questionnaire. The following motives were measured: price (three items), health (two), mood (two), convenience (two), sensory appeal (three), natural content (two), weight control (three) and familiarity (two). All items used a 5-point Likert scale, from ‘not important at all’ to ‘very important’. An example of an item is: ‘It is important to me that the food I eat on a typical day gives value for money’ (item of price factor). To gain further insight into the role of price and value, a shortened version of the Price Perception Construct Scale Items of Lichtenstein et al. was included in the questionnaire(Reference Lichtenstein, Ridgway and Netemeyer28). This scale measures aspects of price perception that influence willingness to buy products. The following constructs were measured: price–quality schema (i.e. the belief that the level of price is positively related to the quality of the product; two items), value consciousness (three), price consciousness (three), coupon proneness (two) and sale proneness (two). A 5-point Likert scale was used for each, ranging from ‘totally disagree’ to ‘totally agree’. An example of an item is: ‘I have favorite brands, but most of the time I buy the brand that's on sale’ (item of sale proneness).

Pricing strategies

Respondents’ opinions were asked on a number of pricing strategies. These pricing strategies were derived from two studies that were conducted earlier. The first one was a Delphi study among experts on most suitable monetary incentives to stimulate healthy eating(Reference Waterlander, Steenhuis and de Vet24). The second was a focus group study among consumers in which potential pricing strategies were discussed(Reference Waterlander, de Mul and Schuit25). Table 1 shows the pricing strategies that were included in the questionnaire used in the current study. Four questions were asked about each strategy: one item with respect to the attractiveness of the strategy, one about the potential effectiveness in terms of eating more healthy foods, one about the potential effectiveness of eating less unhealthy foods, and finally one item on whether the strategy was perceived as patronizing. All items had 5-point Likert scales ranging from ‘not at all’ to ‘very much’.

Table 1 Pricing strategies

*VAT, Value Added Tax; the standard VAT rate in the Netherlands is 19 %.

Statistical analysis

Educational level was recoded into three categories corresponding to the commonly used classification in the Netherlands: low (primary school or basic vocational education); medium (secondary vocational education or high-school degree); and high (higher vocational education or university degree). Income level was also recoded into three categories: low (e.g. below standard <€20 000), medium (e.g. around standard €20 000–€30 000) and high (e.g. above standard >€30 000). The standard net annual income in the Netherlands in 2010 was €19 367(Reference Steenhuis, Moes and Nooij29). Mean scores were calculated per food choice motive, ranging from 1 to 5, and also for the different constructs of price perception. Reliability of these factors was analysed using Cronbach's alpha. All food choice motives had a Cronbach's α of 0·70 or higher, except for the factor ‘convenience’, for which α = 0·49. Regarding the price perception constructs, Cronbach's α of 0·75 and higher were found. Independent t tests were used to test for differences between low- and high-income respondents with respect to food choice motives, the constructs of price perception and the perception of pricing strategies.

Results

Respondent characteristics

In total, n 159 agreed and indeed participated (approximately 250 respondents had to be asked to reach this number). The mean age of the respondents was 37·7 (sd 17·4) years. The average number of people living in their household (respondents themselves included) was 2·7 (sd 1·5). Table 2 shows other characteristics of the respondents. More than half were female. The majority were of Dutch ethnicity with a small group of Turkish–Dutch background, one of the largest immigrant groups in the Netherlands. About 40 % of the respondents had a low income level (n 61), and a comparable proportion had a high income level (n 68).

Table 2 Characteristics of respondents (n 159), the Netherlands

Role of price and value in food choice

All measured food choice motives were, to some extent, of importance to the respondents, with sensory appeals and health reasons being the most important motives for the entire research group (mean score (sd) 4·1 (0·7) and 3·9 (0·7), respectively). Figure 1 shows the mean scores on food choice motives for low (n 61) and high (n 68) income respondents. For the low-income group, compared with the high-income group, price was significantly more important (t(126) = 3·29, P = 0·001; mean score (sd) 3·7 (0·8) and 3·3 (0·7), respectively), mood was significantly more important (t(126) = 3·47, P = 0·001; mean score (sd) 3·6 (0·9) and 3·0 (0·9), respectively), and also being familiar with the products was significantly more important (t(127) = 2·15, P = 0·034; mean score (SD) 3·0 (1·1) and 2·6 (1·1), respectively).

Fig. 1 Food choice motives among low-income () and high-income (□) consumers (n 159), the Netherlands. Mean score was significantly different between groups: *P < 0·05, **P < 0·01

Scores on the price perception constructs were somewhat lower, with the highest scores on value consciousness (mean 3·2, sd 1·05) and sale proneness (mean 3·0, sd 0·98) for the entire research group. Figure 2 shows mean scores for low- and high-income respondents. Low-income respondents had significantly higher scores on value consciousness (t(125) = 2·69, P = 0·008; mean score (sd) 3·4 (1·0)) and price consciousness (t(124) = 2·66, P = 0·009; mean score (sd) 2·7 (1·0)) compared with high-income respondents (mean score (SD) 2·9 (1·0) and 2·1 (1·1), respectively).

Fig. 2 Price perception constructs motives among low-income () and high-income (□) consumers (n 159), the Netherlands. Mean score was significantly different between groups: *P < 0·05, **P < 0·01

Pricing policy and strategies

Table 3 shows consumers’ judgement about the pricing policies and strategies. The most attractive strategies, according to the consumers, were discounting healthy food more often and applying a lower VAT (Value Added Tax) rate on healthy food. These strategies also had relatively high scores on expectations that the measure would lead to eating more healthy products. However, expectations that these measures would lead to eating less unhealthy food were somewhat lower. The least patronizing pricing policy, according to consumers, was to put healthy food in a lower VAT rate. They experienced a bonus for low-income consumers when a certain amount of healthy products are purchased and making unhealthy products more expensive in order to finance subsidies on healthy food items as most patronizing of all the presented pricing strategies (see also Table 3). Figure 3 shows the differences between high- and low-income consumers with respect to their judgement about the attractiveness of the pricing strategies. Some strategies were favoured more by low-income consumers, including the bonus for low-income consumers (t(127) = 2·45, P = 0·016; mean score (sd) 3·6 (1·3) v. 3·0 (1·5)), offering an additional healthy product for free after the purchase of a healthy product (t(125) = 2·28, P = 0·024; mean score (sd) 3·9 (1·1) v. 3·4 (1·4)) and the ‘buy one, get two’ strategy (t(125) = 2·12, P = 0·037; mean score (sd) 3·7 (1·3) v. 3·2 (1·3)). Although low-income consumers found offering small presents or extras with healthy products significantly more attractive than high-income consumers (t(125) = 3·17, P ≤ 0·01; mean score (SD) 2·6 (1·5) and 1·9 (1·2), respectively), this strategy received rather low scores compared with the other strategies.

Table 3 Consumers’ (n 159) judgement of pricing strategies, the Netherlands

Fig. 3 Attractiveness of pricing strategies motives among low-income () and high-income (□) consumers (n 159), the Netherlands. Mean score was significantly different between groups: *P < 0·05, **P < 0·01

Discussion

The first aim of the present study was to examine whether the role of price and value in food choice differed between low- and high-income consumers. The second aim was to study the perception of consumers about pricing strategies that can be applied on a large scale. Results indicate that price is an important factor in food choice, and, not surprisingly, this counts especially for low-income consumers. Since price is of importance to this group, pricing strategies seem promising to influence dietary behaviour. This is in line with results of other studies into pricing strategies with respect to various other health behaviours, such as smoking(Reference Chopra and Darnton-Hill3) or physical activity(Reference Steenhuis, Moes and Nooij30). Regarding which pricing strategy should be put in place to change dietary behaviour, some remarks can be made based on the study results.

First of all, it seems important to choose strategies that are perceived as attractive by the target group. Results clearly show that some strategies are perceived as being more attractive than others. The most attractive strategies found in our study were discounting healthy food items more often and applying a lower VAT rate to healthy food. Politically, the latter is a complex issue; however, it should not be put aside immediately as experts in an earlier study also had high expectations regarding the potential feasibility and effectiveness of this measure(Reference Waterlander, Steenhuis and de Vet24). Yet, in that same study, it was concluded that experts had the tendency to expect the most of pricing strategies for which the implementation responsibilities could be placed elsewhere (i.e. government v. industry), and mainly the industry favoured the VAT measure. Discounting healthy food more often, on the other hand, might be more feasible in the short term, and is in accordance with the relative high score we found on sale proneness compared with the other price perception constructs as well. Also, price promotions are suggested to have a bigger impact than price reductions since consumers have the tendency to buy a product just because it is on sale(Reference Blattberg, Briesch and Fox31). Finally, value consciousness had the highest scores of the price perception constructs, and low-income people scored significantly higher than high-income consumers. This underlines the importance of public health interventions targeting the economic environment not only to focus on price, but on value as well. Also, in future intervention studies, effects should be evaluated separately for low- and high-income consumers.

Second, it is of vital importance that the strategies to be chosen are not only effective in encouraging eating more products with a favourable product composition (such as fruit and vegetables), but at the same time keep total energy intake stable or preferably decrease total energy intake. Comparable to a qualitative study into consumers’ opinions on pricing strategies(Reference Waterlander, de Mul and Schuit25), we found that consumers are more in favour of positive strategies (bonus or subsidy) as opposed to negative strategies (tax rise). However, these positive strategies might bear the risk that total energy intake increases. In a study of Epstein et al., respondents performed a purchasing task in the laboratory(Reference Epstein, Dearing and Roba22). Results indicated that taxing less healthy foods reduced the total number of purchased energy, whereas subsidizing healthy foods increased the total number of purchased energy. Ni Mhurchu et al. found in their study when discounting all healthier food products in a supermarket (i.e. core food products meeting Tick programme criteria) that saturated fat purchases, total fat purchases and energy density of the purchased food products did not differ between the control (regular prices) and experimental group (12·5 % discount). However, they did find that the experimental group purchased a significant higher quantity of healthier food products(Reference Ni Mhurchu, Blakely and Jiang23). It is therefore worthwhile investigating whether a price rise of unhealthy food items with parallel subsidizing healthy food items avoids the risk of a stable or even an increase in total energy intake while at the same time the preference of consumers can be taken into account. Our results show that a strategy in which the prices of unhealthy food items are increased to finance subsidies on healthy food items is favoured over a strategy consisting solely of a tax rise of unhealthy food items (mean scores on attractiveness respectively 2·8 and 3·4 on a scale from 1 to 5). Of course, the definition of ‘healthy’ and ‘unhealthy’ food items is very important in this respect. Nutrient profiling systems taking different macronutrients as well as energy density into account can be helpful in this(Reference Drewnowski32).

The present study has some limitations. We used purposive sampling methods and, as a consequence, the respondent group is not representative for the entire Dutch population. Compared with the general population, our respondents generally had a higher education level(33) and a lower employment level(34). Regarding generalization, cultural differences might also play a role. The acceptance of governmental interventions, for example, might differ across countries. Another limitation includes the use of shortened versions of the Food Choice Questionnaire and the Price Perception Construct Scale. We chose shortened versions because of reasons of time, as respondents had to fill out the questionnaire right away, in the point-of-purchase setting where they were recruited. The use of shortened versions might have harmed the validity and reliability of the scales. Regarding reliability, all scales had sufficient Cronbach's α values, except for the food choice factor ‘convenience’, which should be interpreted with caution. Another limitation is that we did not include other factors than level of income that might influence sensitivity to price as well. For future studies, it would be interesting to include such factors as nutritional knowledge for example. Finally, the study is based on self-reported opinions of consumers. Only intervention studies can prove how consumers would really react to pricing strategies. It could be that consumers’ expectations on whether they would eat more healthily as a result of the strategies do not fully comply with their actual behaviour when confronted with price measures.

In conclusion, the present study provides insights into consumers’ perspectives towards pricing strategies. Together with expert views it can provide a basis for selecting appropriate pricing strategies to test in intervention studies. Since price is more important for low-income consumers we recommend mainly focusing on their preferences and needs.

Acknowledgements

This work was supported by ZonMw, the Netherlands Organisation for Health Research and Development (grant number 120510002). There are no conflicts of interest. I.H.M.S., W.E.W. and A.d.M. designed the study. Data were collected by W.E.W. and A.d.M. I.H.M.S. and A.d.M. conducted the analyses. I.H.M.S. drafted the manuscript, with help from W.E.W. and A.M.

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Figure 0

Table 1 Pricing strategies

Figure 1

Table 2 Characteristics of respondents (n 159), the Netherlands

Figure 2

Fig. 1 Food choice motives among low-income () and high-income (□) consumers (n 159), the Netherlands. Mean score was significantly different between groups: *P < 0·05, **P < 0·01

Figure 3

Fig. 2 Price perception constructs motives among low-income () and high-income (□) consumers (n 159), the Netherlands. Mean score was significantly different between groups: *P < 0·05, **P < 0·01

Figure 4

Table 3 Consumers’ (n 159) judgement of pricing strategies, the Netherlands

Figure 5

Fig. 3 Attractiveness of pricing strategies motives among low-income () and high-income (□) consumers (n 159), the Netherlands. Mean score was significantly different between groups: *P < 0·05, **P < 0·01