Hostname: page-component-78c5997874-s2hrs Total loading time: 0 Render date: 2024-11-02T23:41:24.535Z Has data issue: false hasContentIssue false
  • English
  • Français

Performance Measurement in Social Care: A Comparison of Efficiency Measurement Methods

Published online by Cambridge University Press:  04 September 2006

Paul Clarkson  and
David Challis
Paul Clarkson
Affiliation:
Personal Social Services Research Unit (PSSRU), Faculty of Medical and Human Sciences, University of Manchester, UK
David Challis
Affiliation:
Personal Social Services Research Unit (PSSRU), Faculty of Medical and Human Sciences, University of Manchester, UK
Get access Rights & Permissions [Opens in a new window]

Abstract

Performance measurement in social care is now considerably more advanced than previously. However, measurement is criticised on the basis of its presentation as neutral when, in the UK, it is part of the government's regulatory regime. However, measurement is important, especially when alternative methods may bring about different rankings of authorities to those endorsed by the recent system. This paper explores this issue through analyses of cost efficiency in English social services authorities. It concludes that the picture of authorities' performance depends on the method chosen which, it is argued, should stem from the stated aims of performance monitoring.

Type
Articles
Information
Social Policy and Society , Volume 5 , Issue 4 , October 2006 , pp. 461 - 477
Copyright
Cambridge University Press 2006

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)