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Understanding a SPSS-aided packaging-free shopping practice

Published online by Cambridge University Press:  16 May 2024

Ruihua Chen*
Affiliation:
Beijing Shangyi Heart Technology Co. Ltd., China
Xueqing Miao
Affiliation:
Delft University of Technology, The Netherlands

Abstract

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Sustainable service-product systems (SPSSs) aided packaging-free shopping are expected to promote sustainable behaviour through enhanced user experience. Yet, understanding about this kind of practice is scarce. In this study, we adopted a qualitative approach through observations and semi-structured interviews with fifteen young consumers. The results present three stages of the practice and identify the challenges in each stage, using the practice theory as a theoretical basis. In light of these, the future offerings of SPSSs are proposed.

Type
Design for Sustainability
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2024.

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