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MAPPING A SYSTEMS APPROACH TO EXISTING HEALTHCARE DESIGN, DELIVERY AND IMPROVEMENT METHODS

Published online by Cambridge University Press:  27 July 2021

Aslı Günay ,
James Ward  and
P John Clarkson
Aslı Günay*
Affiliation:
Koç University University of Cambridge
James Ward
Affiliation:
University of Cambridge
P John Clarkson
Affiliation:
University of Cambridge
*
Günay, Aslı, Koç University, Media and Visual Arts, Turkey, [email protected]

Abstract

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Design, delivery and improvement processes in healthcare is of great challenge due to increasing pressures on healthcare systems alongside inherent complexities, resulting in limited benefits or unforeseen consequences. A recent Systems Approach framework has aimed at responding to the calls about implementing a more holistic approach. Though being an approach in its own right that can iteratively and systematically structure, guide, and/or facilitate design and improvement projects in healthcare, it can also augment existing approaches that have already place in healthcare designers' and improvement practitioners' agendas. Thus, the objective of this paper is to compare and contrast the questions, activities, and tools of the Systems Approach with processes of other major improvement approaches in healthcare to demonstrate their coverages, overlaps, and extended and new opportunities to pursue in the light of the Systems Approach.

Keywords

Systems Engineering (SE)Lean designSix SigmaMulti- / Cross- / Trans-disciplinary processesDesign for Healthcare
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1997 - 2006
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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