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LAYING THE FOUNDATIONS FOR A METHODOLOGY TO INTEGRATE AND MANAGE THE CORPORATE SOCIAL RESPONSIBILITY ISSUES OF A COMPANY IN THE PRODUCT DEVELOPMENT PROCESS

Published online by Cambridge University Press:  19 June 2023

Anne-Laure Capomaccio ,
Tatiana Reyes Carrillo  and
Sophie Richet
Anne-Laure Capomaccio*
Affiliation:
Université de Technologie de Troyes, Centre de Recherches et d'Etudes Interdisciplinaires sur le Développement Durable, Troyes, France; Stellantis, Centre technique de Vélizy, France
Tatiana Reyes Carrillo
Affiliation:
Université de Technologie de Troyes, Centre de Recherches et d'Etudes Interdisciplinaires sur le Développement Durable, Troyes, France;
Sophie Richet
Affiliation:
Stellantis, Centre technique de Vélizy, France
*
Capomaccio, Anne-Laure, Universite de Technologie de Troyes, France, [email protected]

Abstract

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Manufacturing companies are urged to take responsibility for their impacts on the environment and on society, to contribute to a more sustainable development. The concept of Corporate Social Responsibility (CSR) has therefore gained a lot of interest in the last decades. The Product Development Process (PDP) is a key activity in the operationalization of CSR in a company. However, little is known about the capabilities needed for companies to integrate and manage their CSR issues in their PDP. Therefore, this article aims at contributing to (1) identifying the capabilities to integrate and manage the CSR issues during the PDP, and (2) providing a maturity model to assess the level of capabilities for the integration of the CSR issues in the PDP. Insofar as CSR aims at contributing to sustainable development, the existing literature on capabilities for integrating sustainability in the PDP has been studied and taken as a basis to identify the capabilities for integrating and managing CSR in the PDP. A maturity model has then been built based on these capabilities. This contribution lays the foundation for a methodology to support companies in the improvement of their maturity level in terms of CSR-PDP interaction.

Keywords

Social responsibilityNew product developmentSustainabilityMaturity modelCapabilities
Type
Article
Information
Proceedings of the Design Society , Volume 3: ICED23 , July 2023 , pp. 2415 - 2424
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2023. Published by Cambridge University Press

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