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EXPLORING THE ROLE OF TRANSACTIVE MEMORY SYSTEMS IN TEAM DECISION-MAKING DURING IDEATION PHASE

Published online by Cambridge University Press:  27 July 2021

Mohammad Reza Dastmalchi ,
Bimal Balakrishnan  and
Danielle Oprean
Mohammad Reza Dastmalchi*
Affiliation:
University of Missouri
Bimal Balakrishnan
Affiliation:
University of Missouri
Danielle Oprean
Affiliation:
University of Missouri
*
Dastmalchi, Mohammad Reza, University of Missouri, Architectural Studies, United States of America, [email protected]

Abstract

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Team collaboration is a critical necessity of the modern-day engineering design profession. This is no surprise given that teams typically possess more task-relevant skills and knowledge than individuals (Levine & Choi, 2004). Advancements in digital media provide new opportunities for collaboration across the design lifecycle. However, early stages of the design process still pose challenges to digitally mediated design collaboration due to greater representational abstraction and the presence of multiple modalities for design ideation. Usually, design teams spend a substantial amount of time generating a broad set of ideas that can lead them to a wide range of design solutions during the ideation phase. However, sooner or later, teams should narrow down their vision for a final solution. What factors influence team members to eliminate or select an idea? Our study is an attempt to demonstrate some examples of this challenge. By drawing on research in team cognition, particularly the concept of transactive memory system (TMS) we studied a design teams' communication and media use during the ideation phase. The goal was to see if media type and communication modes can predict a team's decisions on selecting and eliminating ideas.

Keywords

Collaborative designDesign cognitionCommunicationTeam Cognition
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1529 - 1536
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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