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METHODOLOGICAL FOUNDATIONS OF USER INVOLVEMENT RESEARCH: A CONTRIBUTION TO USER-CENTRED DESIGN THEORY

Published online by Cambridge University Press:  11 June 2020

A. Wallisch*
Affiliation:
Bundeswehr University Munich, Germany
K. Paetzold
Affiliation:
Bundeswehr University Munich, Germany

Abstract

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The concept of involving user perspectives into product development processes has its roots in the early 1960s. Although this seems to be following a quite long tradition, as a design research field, it did not improve substantially and, so far, no consistent perception or even definition of the concept can be found. The paper points out where design research on user involvement still lacks methodological and theoretical foundation and makes the attempt of providing impulses for systemizing the existing body of knowledge within the Design Society as a research community.

Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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