Hostname: page-component-745bb68f8f-cphqk Total loading time: 0 Render date: 2025-01-27T04:14:43.900Z Has data issue: false hasContentIssue false
  • English
  • Français

A FORMALISATION APPROACH FOR COLLABORATIVE USER EXPERIENCE DESIGN

Part of: Design Methods

Published online by Cambridge University Press:  11 June 2020

D. Kerpen ,
J. Conrad  and
D. Wallach
D. Kerpen*
Affiliation:
Hochschule Kaiserslautern, Germany
J. Conrad
Affiliation:
Hochschule Kaiserslautern, Germany
D. Wallach
Affiliation:
Hochschule Kaiserslautern, Germany
*
*[email protected]

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

We propose to combine Collaborative User Experience Design (CUXD) projects with the integrated product and process modelling theory CPM/PDD to formalise the CUXD process model. CPM/PDD is discussed as a Design Theory and Methodology (DTM) to describe a product as well as the product development process based on a clear distinction of characteristics and properties. CUXD is presented as a cross-disciplinary, human-centred development model. It focuses on team collaboration, relates to concepts of Design Thinking, Agile Development as well as Lean UX and it highlights user experience metrics.

Keywords

collaborative designproduct developmentdesign modelshuman-centred design
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 947 - 956
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

References

Conrad, J. et al. (2008), “What is design knowledge from the viewpoint of CPM/PDD?”, Proceedings of the DESIGN 2008 / 10th International Design Conference, Dubrovnik, Croatia, May 19-22, 2008, The Design Society, Glasgow, pp. 745–752.Google Scholar
Conrad, J. et al. (2018), “Design Theory and Methodology in HCI: Applying CPM/PDD to UCD”, In: Marcus, A. and Wang, W. (Eds.), Design, User Experience, and Usability: Theory and Practice. 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part I (LNCS 10918), Springer, Cham, pp. 27–39. https://doi.org/10.1007/978-3-319-91797-9_3CrossRefGoogle Scholar
Dorst, K. (2011), “The core of ‘design thinking’ and its application”, Design Studies, Vol. 32, pp. 521–532. https://doi.org/10.1016/j.destud.2011.07.006CrossRefGoogle Scholar
d.school (2013), bootcamp bootleg. [online] Stanford University. Available at: https://dschool.stanford.edu/resources/the-bootcamp-bootleg (14-12-2018)Google Scholar
Eigner, M., Dickopf, T. and Huwig, C. (2016), “An interdisciplinary model-based design approach for developing cybertronic systems”, Proceedings of the DESIGN 2016/14th International Design Conference, Dubrovnik, Croatia, May 16-19, 2016, The Design Society, Glasgow, pp. 1647–1656.Google Scholar
Gero, J.S. (1990), “Design prototypes – a knowledge representation schema for design”, AI Magazine, Vol. 11 No. 4, pp. 26–36.Google Scholar
Gothelf, J. and Seiden, J. (2012), Lean UX: Applying Lean Principles to Improve User Experience, O'Reilly, Beijing.Google Scholar
Haberfellner, R. et al. (2015), Systems Engineering - Grundlagen und Anwendung (Foundations and Applications), Orell Fu¨ssli Verlag, Zurich.Google Scholar
ISO (2018), ISO 9241-210: Ergonomics of human-system interaction. Part 210: Human-centered design process for interactive systems, ISO, Geneva.Google Scholar
Luedeke, T.F. et al. (2018), “CPM/PDD as an integrated product and process model for a design-thinking based, agile product development process”, Proceedings of the DESIGN 2018 /15th International Design Conference, Dubrovnik, Croatia, May 21-24, 2018, The Design Society, Glasgow, pp. 2063–2074. https://doi.org/10.21278/idc.2018.0311CrossRefGoogle Scholar
Pahl, G., Beitz, W. (2007), Engineering Design, Springer, Heidelberg. https://doi.org/10.1007/978-1-84628-319-2Google Scholar
Schön, D.A. (1983), The reflective practitioner: How professionals think in action, Temple Smith, London.Google Scholar
Steimle, T. and Wallach, D. (2018), Collaborative UX Design, dpunkt.verlag, New York.Google Scholar
Suh, N.P. (1990), The Principles of Design, Oxford University Press, New York.Google Scholar
Tafvizi Zavareh, M. et al. (2018), “A study on the socio-technical aspects of digitization technologies for future integrated engineering work systems”, Proceedings of NordDesign 2018, Linköping, Sweden, August 14-17, 2018, The Design Society, Glasgow.Google Scholar
Tullis, T. and Albert, B. (2013), Measuring the User Experience. Collecting, Analyzing, and Presenting Usability Metrics, 2nd ed., Morgan Kaufman/Elsevier, Waltham/MA.Google Scholar
VDI (1987), VDI-Guideline 2221: Systematic Approach to the Design of Technical Systems and Products, VDI, Du¨sseldorf, 1987.Google Scholar
Wallach, D., Conrad, J. and Steimle, T. (2017), “The UX metrics table: A missing artifact”, In: Marcus, A. and Wang, W. (Eds.), Design, User Experience, and Usability: Theory, Methodology, and Management 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part I (LNCS 10288), Springer, Cham, pp. 507-517. https://doi.org/10.1007/978-3-319-58634-2_37CrossRefGoogle Scholar
Weber, C. (2005), “CPM/PDD—an extended theoretical approach to modelling products and product development processes”, Proceedings of the 2nd German-Israeli Symposium on Advances in Methods and Systems for Development of Products and Processes, Berlin, Germany, July 7-8, 2005, Fraunhofer-IRB- Verlag, Stuttgart, pp. 159–179.Google Scholar
Weber, C. (2014), “Modelling products and product development based on characteristics and properties”, In: Chakrabarti, A. and Blessing, L.T.M. (Eds.), An Anthology of Theories and Models of Design. Philosophy, Approaches and Empirical Explorations, Springer, London, pp. 197–217. https://doi.org/10.1007/978-1-4471-6338-1_16Google Scholar
Whitbeck, C. (1998), Ethics in Engineering Practice and Research, Cambridge University Press, Cambridge.CrossRefGoogle Scholar