Published online by Cambridge University Press: 16 February 2009
In this article, we develop a simple method to approximate the transient behavior of queueing systems. In particular, it is shown how singularity analysis of a known generating function of a transient sequence of some performance measure leads to an approximation of this sequence. To illustrate our approach, several specific transient sequences are investigated in detail. By means of some numerical examples, we validate our approximations and demonstrate the usefulness of the technique.