Published online by Cambridge University Press: 20 August 2019
Text normalization is the task of mapping noncanonical language, typical of speech transcription and computer-mediated communication, to a standardized writing. This task is especially important for languages such as Swiss German, with strong regional variation and no written standard. In this paper, we propose a novel solution for normalizing Swiss German WhatsApp messages using the encoder–decoder neural machine translation (NMT) framework. We enhance the performance of a plain character-level NMT model with the integration of a word-level language model and linguistic features in the form of part-of-speech (POS) tags. The two components are intended to improve the performance by addressing two specific issues: the former is intended to improve the fluency of the predicted sequences, whereas the latter aims at resolving cases of word-level ambiguity. Our systematic comparison shows that our proposed solution results in an improvement over a plain NMT system and also over a comparable character-level statistical machine translation system, considered the state of the art in this task till recently. We perform a thorough analysis of the compared systems’ output, showing that our two components produce indeed the intended, complementary improvements.
This research is funded by the Swiss National Science Foundation, project “What’s Up, Switzerland? Language, Individuals and Ideologies in Mobile Messaging” (Sinergia: CRSII1_160714).