This paper is based on a parallel session at the BIALL Conference 2016 which was given by Helen Marshall and Kelly Taylor from Pinsent Masons. Pinsent Masons has a ground-breaking team of research analysts providing the firm with in-depth sector and market analysis. This innovative approach has benefits for Pinsent Masons and also for the research team. These include increased visibility within the firm and developing a role as a trusted adviser to the business. The team are drawn from a variety of backgrounds, including experienced law librarians. In this article, Kelly and Helen, who are both from a law librarian background, will explain Pinsents' unique approach to business and sector insight. The article covers how the team adds value to the firm and charts the development of our existing skillsets to meet this new challenge. The article also includes some practical insight into approaching business research and how to overcome common obstacles, notably the challenge in expanding our output from traditional legal research to more business and commercially aware pieces.

‘Embedded librarianship’ has been on the rise in the legal sector since the early 2000s, but what is it and why has it become so popular? This article, written by Peter Wilson and Cosmo Anderson, aims to open up the wider conversations around embedded librarianship through a combination of the authors' practical experience and original research of librarians in UK and Irish law firms.

In a world where articles and tweets are discussing how artificial intelligence technology will replace humans, including lawyers and their support functions in firms, it can be hard to understand what the future holds. This article, written by Alex Smith, is based on his presentation at the British and Irish Association of Law Librarians conference in Dublin 2016 and looks at demystifying the emerging technology boom and identifies the expertise needed to make these tools work and be deployed in law firms. The article then looks at the skills and expertise of the knowledge and information teams, based in law firms, and suggests how they are ideally placed to lead these challenges as a result of their domain expertise and their existing, well defined skills that are essential to this new generation of technology. The article looks at the new technical environment, the emerging areas of products and legal problems, the skills needed for the new roles that this revolution is creating and how this could fit into a reimagined knowledge team.

Marci Hoffman, General Editor of the Index to Foreign Legal Periodicals, reports on how this major multilingual legal index handles its content, and how it is developing in the electronic era.*

This article follows an initiative to create a Knowledge Database in SharePoint from inception to roll out. Written by Allie Lustigman and Amy Hanley, the Knowledge and Information Team at Charles Taylor, this article explores how certain customisations to SharePoint 2010's out of-the-box capabilities can be successfully applied to a knowledge repository on a limited timescale and budget.

This is the latest report analysing the results of the Society of Legal Scholars and BIALL Survey. It has been written by David Gee, Deputy Librarian at the Institute of Advanced Legal Studies, School of Advanced Study, University of London.

The purpose of this paper is to examine the scholarly peer-reviewed publications relating to social media objectives and challenges of law libraries. The methodology is that of a systematic literature review. The studies included in this literature review shows that the social media objectives of law libraries are: promoting and marketing resources and services, supporting legal research teaching and tutorials and providing reference services. Secondly, law libraries face some challenges with their social media usage regarding the quality and scope of content, technological difficulties and online privacy.

Free access to public legal information for the general public and professionals promotes justice and the rule of law. Presenters at the 2015 Law via the Internet conference discussed projects using the power of technology combined with expert human input to make information accessible, and to extract new information from large document collections. Although the scale is different, there are similarities in the ways in which indexers and informaticians explore meaning, develop standards and consider user needs to make information widely accessible. Glenda Browne reports on the conference.*