Hostname: page-component-586b7cd67f-t7fkt Total loading time: 0 Render date: 2024-11-27T21:19:43.886Z Has data issue: false hasContentIssue false
  • English
  • Français

Sneaky Learning: Has Knowledge Management Had its Day?

Published online by Cambridge University Press:  12 June 2007

David Byrne
Get access Rights & Permissions [Opens in a new window]

Abstract

David Byrne - Head of Information at BT Legal - explains that within the commercial, legal and regulatory division of BT, their approach to knowledge management is to introduce cultural change whereby knowledge capture and re-use are subordinate to the prime goals of revenue generation and competitiveness. He discusses the innovative methods used for building effective knowledge-sharing relationships including using the “best of the rest”; ensuring that the right technology is in place; measuring value; collaboration and creating the “Sticky Organisation”.

Keywords

knowledge managementspecial libraries
Type
Research Article
Information
Legal Information Management , Volume 7 , Issue 2 , June 2007 , pp. 108 - 112
Copyright
Copyright © The British and Irish Association of Law Librarians 2007

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)