Hostname: page-component-f554764f5-wjqwx Total loading time: 0 Render date: 2025-04-21T02:13:28.699Z Has data issue: false hasContentIssue false
  • English
  • Français

Kintsugi in Knowledge Management: a Call to Arms from Three Conference Experiences to Empower Law Firm Knowledge Managers to Navigate AI Projects and Embrace Imperfection

Published online by Cambridge University Press:  28 February 2025

Hélène Russell
Get access Rights & Permissions [Opens in a new window]

Abstract

The Japanese art of Kintsugi teaches that imperfections and failures are not flaws to hide but opportunities for growth and enrichment; it says that true strength and beauty come from embracing imperfection and learning from the fractures along the way. In this article Hélène Russell draws on insights from three conference experiences to show how KM professionals can make use of Kintsugi and act as the ‘golden joiners’ within their firms when it comes to AI projects, making use of their blend of resilience, organisational cultural awareness, communication skills, and adaptive knowledge-sharing practices.

Keywords

Artificial Intelligence (AI)leadershipknowledge managementknowledge managersinformation management
Type
Main Features
Information
Legal Information Management , Volume 24 , Issue 4 , December 2024 , pp. 257 - 260
Copyright
Copyright © The Author(s), 2025. Published by British and Irish Association of Law Librarians

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Article purchase

Temporarily unavailable

References

Endnote

1 This article is based upon my presentations, participation, and interactions at the following three conferences in 2024:

British and Irish Association of Law Librarians Conference (BIALL) - a knowledge café – “Thriving through Change”.

16th Southern African Online Information Meeting (SAOIM) - keynote speech - “Navigating Difficult Times”.

CILIP, the library and information association - a “How might we…?” workshop by Tom Penford - “Strategic Innovation in KM & IM”