The function of apologies is discussed within the context of a model of interaction with two intersecting dimensions – affective and referential meaning. Apologies are defined as primarily social acts conveying affective meaning. The syntactic, semantic, and sociolinguistic features of apologies are described, based on a corpus of 183 apologies. While apology exchanges divided equally between those which used a combination of strategies and those where a single strategy sufficed, almost all apology exchanges involved an explicit apology. An account is provided of the kinds of social relationships and the range of offenses which elicited apologies in this New Zealand corpus.

Apologies are politeness strategies, and an attempt is made to relate the relative “weightiness” of the offense (assessed using the factors identified as significant in Brown and Levinson's model of politeness) to features of the apology strategies used to remedy it. Though some support is provided for Brown and Levinson's model, it is suggested that Wolf-son's “bulge” theory more adequately accounts for a number of patterns in the data. In particular, the functions of apologies between friends may be more complex than a simple linear model suggests. (Apologies, politeness, speech functions, New Zealand English, sociolinguistics, pragmatics)

Sex-based differences in the form of English compliments and in the frequencies of various compliment response types are discussed. Based on a corpus of 1,062 compliment events, several differences in the form of compliments used by women and men are noted. Further, it is found that compliments from men are generally accepted, especially by female recipients, whereas compliments from women are met with a response type other than acceptance. These findings are set within a broader discussion of male–female differences in speech and the sociology of compliment work. Parallels are drawn between these sex-based differences and differences in norms for national varieties of English relating to the function and frequency of compliments as speech acts and to different response types elicited by diverse functional exploitations of compliment formulas in discourse. (Sex-based differences in language use, socioprag-matics, compliments/compliment responses, ethnography of speaking)

As doctors and patients communicate during medical interactions they both offer accounts and respond to them. By treating these accounts as interactional strategies which link social structure to social interaction we display how the medical interview is characterized by a moment-to-moment battle that mirrors and largely sustains the institutional authority and status of doctors and the reality of genders. (Medicine, communication, accounting practices, interactional strategies, institutional authority, professional status, gender)