Published online by Cambridge University Press: 07 July 2009
The financial domain has seen considerable knowledge Systems activity. Some of the efforts have resulted in deployable Systems, but many others have met with much less success. Commentators have attempted to discern broad, universal indicators which explain or predict success. More recently, however, it has become clearer that a principal cause of the difficultes encountered is the incongruence between the real world task and the System architecture employed by developers. Proceeding from the latter perspective, this paper concerns itself with knowledge Systems for the provision of investment related financial advice. The various tasks involved are differentiated and correlated to the System architectures employed by developers. It is seen that while simple rulebased Systems suffice for some tasks, others indicate the need for techniques such as Case-Based Design.