The implementation of the NHS and Community Care Act, the greatly increased use of voluntary sector providers and the switch from grants to contracts form the background to this study. The article brings together two main themes in current social policy debate in the personal social services: regulation and quality assurance. Contracts are seen as increasingly significant forms of input, process and output regulation, although their impact depends upon their type and specificity and upon the capacity of purchasers to monitor contract compliance, and the sanctions available to them. Clarification of the conceptual framework is followed by the report of an empirical study of the position in a single large county. The results from this study are then discussed in the context of evidence from other parts of Britain and the United States. The main issues identified in this discussion are competition, consumer choice, user involvement, the dangers of excessive and inappropriate regulation, the importance of trust and risk, and the relationship of resources to quality.

This article argues for the centrality of the concept of social identity in contemporary analyses of social policy. It attempts to transcend arguments for or against postmodernism and argues that debates about ‘identity and difference’, when combined with an analysis of social relations, need not undermine a focus on structural inequalities and should be at the heart of theoretical considerations in social policy. It suggests that the concept of social identity is still poorly understood in recent debates and goes on to outline a provisional theory which distinguishes between ontological and categorical identity. Such a discussion, it is argued, may help suggest ways in which the role of social policy in the process of identity formation may be better understood.

This article briefly reviews American and British literature on welfare dynamics and examines the concepts of welfare dependency and ‘dependency culture’ with particular reference to lone parents. Using UK benefit data sets, the welfare dynamics of lone mothers are examined to explore the extent to which they inform the debates. Evidence from Housing Benefits data show that even over a relatively short time period, there is significant turnover in the benefits-dependent lone parent population with movement in and out of income support as well as movement into other family structures. Younger lone parents and owner-occupiers tend to leave the data set while older lone parents and council tenants are most likely to stay. Some owner-occupier lone parents may be relatively well off and on income support for a relatively short time between separation and a financial settlement being reached. They may also represent a more highly educated and highly skilled group with easier access to the labour market than renters. Any policy moves paralleling those in the United States to time limit benefit will disproportionately affect older lone parents.

This paper reports the extent and nature of adult protection cases dealt with by two Social Services Departments during a twelve month period in 1995–6, within the framework of newly revised generic policies on abuse of vulnerable adults. The two counties varied in the level of reporting documented and in the number of cases logged for individuals who fall within the main four groups of ‘vulnerable adults’ covered by the policies. Arguments for consistent reporting are set out and the tension which exists between formal and informal approaches to the subsequent investigation of abuse discussed with reference to American vulnerable adult statutes. Adult protection work inevitably overlaps with existing planning and regulation systems such as social care assessment, care planning, the care programme approach and inspection and registration of residential homes. The point at which these systems need to be augmented by specific adult protection procedures is a matter of professional judgement and negotiation within and between agencies. Continued monitoring of cases reported under the procedures will allow these authorities to reflect on progress to date and may provide one set of norms against which other authorities can evaluate their own practice.

Contents

1 Social security and income maintenance

2 Health care

3 Education

4 Housing and environment

5 Personal social services

6 Law and the treatment of the offender

7 Unemployment and the labour market

8 Race relations

9 The voluntary sector

10 Local government

11 Gender

12 Demography