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Approaches to the Analysis of Social Service Organizations

Published online by Cambridge University Press:  20 January 2009

Gordon Rose
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Abstract

Organizations have some similarities, although they also vary widely. Various modes of conceptualizing and analysing Organizations have developed largely from work in industry, but also from studies in the public sector, but one has to consider which of these are particularly relevant to the study of social service Organizations. The approach commonly used in comparing Organizations to Weber's description of bureaucracy is not very productive; and neither is a similar usage of Goffman's ‘total institution’. A critical examination is made of analytical categories set up by one author, but these also are of limited usefulness, and it is suggested that it is better to approach the problem by looking at important general problems which are central to many kinds of Organizations. Some of those which seem to be particularly relevant to social service Organizations are discussed. These are: the relationship between technology and structure; organizational climates; occupational conflicts; and organizational environments. Various examples are given to illustrate how these affect particular sectors of the field. Entering an area of study by selecting problems which are of key importance has a long tradition in social administration, as in other disciplines, and the study of social service Organizations is no exception.

Type
Articles
Information
Journal of Social Policy , Volume 5 , Issue 3 , July 1976 , pp. 225 - 238
Copyright
Copyright © Cambridge University Press 1976

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